Solved Installed New Motherboard; Windows Activation Fails

[probuddha]

Hello

I had made this thread a few days back when my PSU went up in smoke frying my old Gigabyte mobo as well.

I installed a new motherboard today (different brand and make) and since then my Windows has been failing to validate. I called the automated voice service and after entering the installation ID, they said that the no. of installations have exceeded the user agreement. I have been using this same Windows key for over 5 years.

Please advise how I can re-activate my Windows 7. Do I need to reinstall windows?

I tried to connect with their support reps but the office hours are now over.

Thanks

 

[RolandJS]

Windows 7 Microsoft retail or OEM pre-installed?

 

[probuddha]

Thanks, Roland.

It's a retail unit

 

[torchwood]

Hi Probuddha,
The interesting bit in your first post
they said that the no. of installations have exceeded the user agreement.

Now a retail licence does NOT have a maximum number of installs.

WHAT it does have is a >>CURRENTLY live installed<< limit. (1)

if you copy/paste the results of this tool, we can get more info
http://go.microsoft.com/fwlink/?LinkID=52012

You could do a minor check yourself
google the last 3 blocks of your key, if you end up with multiple hits thats not a good sign.

Roy

 

[probuddha]

Hi Roy

Thank you so much for your reply

Here is the results of the diagnostic tool

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-J7J73
Windows Product Key Hash: aysoCQUmSRG+p46S9N3995rjQc4=
Windows Product ID: 00371-220-1533484-86654
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {AE810451-8685-495F-A4FC-382A51A9D24F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160408-2045
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: 
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{AE810451-8685-495F-A4FC-382A51A9D24F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-J7J73</PKey><PID>00371-220-1533484-86654</PID><PIDType>5</PIDType><SID>S-1-5-21-3902706943-918140051-3288606894</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2101   </Version><SMBIOSVersion major="2" minor="5"/><Date>20141202000000.000000+000</Date></BIOS><HWID>107F3E07018400FC</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00172-220-153348-00-16393-7601.0000-1942016
Installation ID: 021330325640229242550242735555291493024446267963049645
Processor Certificate URL: [url=http://go.microsoft.com/fwlink/?LinkID=88338]SpcService Web Service[/url]
Machine Certificate URL: [url=http://go.microsoft.com/fwlink/?LinkID=88339]RacService Web Service[/url]
Use License URL: [url=http://go.microsoft.com/fwlink/?LinkID=88341]UseLicenseService Web Service[/url]
Product Key Certificate URL: [url=http://go.microsoft.com/fwlink/?LinkID=88340]PkcService Web Service[/url]
Partial Product Key: J7J73
License Status: Notification
Notification Reason: 0xC004F00F.
Remaining Windows rearm count: 3
Trusted time: 12-07-2016 11:02:46 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:9:2016 15:34
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAln2sy/AqVPlcQRAzOJhqVBAxYj3O7g48ICE=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			120214		APIC0955
  FACP			120214		FACP0955
  HPET			120214		OEMHPET 
  MCFG			120214		OEMMCFG 
  OEMB			120214		OEMB0955
  SSDT			A M I 		POWERNOW

I have removed the 2 blocks of key preceding the last block. Please let me know if you'd still need that bit

I also searched Google with Windows 7 key (last block) but it didn't return any results

Kindly advise

Many thanks

 

[torchwood]

Hi PB
try this, from a run command.
slui.exe 4
follow the instructions

If that fails try the local phone No: when there LIVE, let it ring till you get an operater, the automatic validation can/does fail at times, especially with your error code. Notification Reason: 0xC004F00F.

Roy

 

[probuddha]

Hi Roy

I already went through the activation wizard and the Automatic activation fails with the message

The Product Key must be activated with the new hardware.

I also tried connecting with a live agent in MS India but unfortunately, they're out of office that time. So I guess I will have to try this tomorrow

Did you find anything wrong in the diagnostic report?

Regards

 

[TrustMe]

Someone in Windows 10 Forum just posted this today. I never knew it existed. Maybe it will work for you.

https://microsoft.gointeract.io/mob...a&Click To Call Caller Id=+12176914549&dnis=3

 

[probuddha]

Someone in Windows 10 Forum just posted this today. I never knew it existed. Maybe it will work for you.

https://microsoft.gointeract.io/mob...a&Click To Call Caller Id=+12176914549&dnis=3

Thanks, TrustMe

Unfortunately, the link you gave isn't working. Could you kindly check

 

[TrustMe]

It's probably because I'm on my iPad. I'll see if I can find the post in the Windows 10 forum.

 

[torchwood]

Hi PB,
Apart from that 1 error, nothing else is wrong with it.
You should be fine with an operater, computers only do what there told:devil:

Roy

 

[probuddha]

Hi PB,
Apart from that 1 error, nothing else is wrong with it.
You should be fine with an operater, computers only do what there told:devil:

Roy

True that. I will get in touch with an operator and let you know how it goes

Thank you so much for your kind help

 

[derekimo]

It's probably because I'm on my iPad. I'll see if I can find the post in the Windows 10 forum.

Here's the post,

Selling my motherboard. How do I "unactivate" Windows 10 on it? - Page 2 - Windows 10 Forums

Interesting link, it works for me in Chrome. It appears to be an alternative to phone activation, a mobile activation option.

https://www.reddit.com/r/computertechs/comments/2wogbp/ms_inbrowsers_phone_activation_app/

 

[TrustMe]

Thanks derekimo,

I searched but could not find it. That's who I didn't post back.

 

[probuddha]

It's probably because I'm on my iPad. I'll see if I can find the post in the Windows 10 forum.

Here's the post,

Selling my motherboard. How do I "unactivate" Windows 10 on it? - Page 2 - Windows 10 Forums

Interesting link, it works for me in Chrome. It appears to be an alternative to phone activation, a mobile activation option.

https://www.reddit.com/r/computertechs/comments/2wogbp/ms_inbrowsers_phone_activation_app/

Thanks, but the https://microsoft.gointeract.io/mobileweb/ link still doesn't open up for me. I tried opening it from different PCs with different IPs, still nothing

 

[derekimo]

Thanks derekimo,

I searched but could not find it. That's who I didn't post back.

You're welcome.

Thanks, but the https://microsoft.gointeract.io/mobileweb/ link still doesn't open up for me. I tried opening it from different PCs with different IPs, still nothing

You're welcome, sorry, I really don't know anything about that link. It does work for me, maybe it's not for your geographic location.

It's just an alternate option to the activate by phone method,

http://www.sevenforums.com/tutorials/18715-activate-windows-7-phone.html

This is from the link that isn't working for you,





This is the help screen,



I would just go with the regular phone activation since that's what you have access too.

 

[probuddha]

Thank you Derekimo

I think this is what is happening with the link: from a reddit user

I just checked an old one that I had done before, and the link URL contains a session ID, account ID and your phone number. I'm under the assumption that these are meant to be one time uses, and they are tracked.

Anyway, I will try and connect with a MS Rep here in India and see how it goes

Will keep you guys posted

 

[probuddha]

Okay guys, so I connected with a MS Rep and my Windows was finally activated

Thank you all so much for all your help. Greatly appreciated.

 

[derekimo]

Yeah, I read that in the link I posted, the link there was unusable for me, I think they were linking something already in progress.

I just posted that as an info link as to what it's for.

This link is not in any progress,

https://microsoft.gointeract.io/mob...a&Click To Call Caller Id=+12176914549&dnis=3

It works every time for me, and always starts at the beginning. Just trying to close the tab will get this,



Without actually doing anything there.

So I say all that just to say that what they wrote is not what I see happening so I don't think that's the reason it's not working for you.

 

[derekimo]

Okay guys, so I connected with a MS Rep and my Windows was finally activated

Thank you all so much for all your help. Greatly appreciated.