Solved BSOD in games | error 0x117 | nvlddmkm.sys | rtsuvc.sys

[b5414]

windows: 7 x64 Professional
games: PoP:WW and Car Mechanic Simulator 2015
bs: 0x00000117 nvlddmkm.sys rtsuvc.sys
address stack: fffff880'0f2f2000 fffff880'07ed1000
logs: log by DMc and Dump in archive

I have Notebook lenovo z500(2video drivers), 2 screen, 2 hdd

When I start PoP carrier, in intro(-don't skippable) after dogs, boat in sea.. , or when I in main menu(1-5 min probably) in CMS15 - I get a BS [In CMS15 I can Fast click "start" and "skip BS" and play..]

All working good. My pc is harmonious working mechanism, with the exception of that BS

Today I reinstall video drivers, Driver Sweeper + Display Driver Uninstaller -(from Safety mode), install one driver(intel[not sure for corresponds]), after reboot - geforce(latest from nvidia). Now I can get BS(Unfortunately).
"Intel[not sure for corresponds]" = becouse drivers for intel graph 4000 are many different, and "drivers programm"(like driver pack sol.) are instal a bad drivers. Eventually, I download driver from some site, like "lenovo z500 drivers".. (if you can drop me a correct driver for hd4000, i'll test it).​

 

[torchwood]

Hi B5414,

Please run this tool, copy/paste the output

http://go.microsoft.com/fwlink/?LinkID=52012

Your machine does not appear to be updating the drivers, or any other for that matter

That comp was shipped wth W8, please update your specs - its not W7 Pro


Roy

 

[b5414]

That comp was shipped wth W8, please update your specs - its not W7 Pro

I instal win7, was win8

 

[torchwood]

Hi B5414,

Its a non-genuine install.
The key in use is the Factory installed default, which yours would not have had.
There are other indications that an exploit has been used to bypass Windows activation Technologies.

I suggest you re-install W8, you then have the option to upgrade to W10

Once you re-install a genuine OS and if the problems continue we will help you.

NO further help will be provided until you do so


Roy

 

[b5414]

So useful. Bye.