E-mails showing as in Outbox but folder is empty

King Mustard

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At work, I am trying to send some e-mails in Outlook 2010 but they're getting stuck in the Outbox folder (and the recipients are not receiving them).

Outlook shows:

Outbox [4]

When I open the Outbox folder, no e-mails are inside.

The Outbox folder shows, "There are no items to show in this view."

Any ideas?
 

My Computer My Computer

OS
Windows 7 x64
CPU
Intel Core i5-750
Motherboard
Asus P7H55-M SI
Memory
8 GB DDR3-1333
Graphics Card(s)
NVIDIA GeForce GTX 560
Monitor(s) Displays
Samsung SyncMaster 2232BW
You say no emails in the Outbox, but do they show up as having been sent when you look in the Sent box?.

Is your computer part of a company network or a stand alone one?.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
You say no emails in the Outbox, but do they show up as having been sent when you look in the Sent box?.

Is your computer part of a company network or a stand alone one?.
They are not going into the Sent Items folder.

Recipients are telling me they're not receiving them.

They're stuck in the Outbox folder (because when I create a new e-mail and send it, the number next to 'Outbox' increases by one) but when I open the Outbox folder, it shows, "There are no items to show in this view."

It's part of a company network.

I've tried re-adding the account (so it can grab the configuration from the server) but it's not helping.
 

My Computer My Computer

OS
Windows 7 x64
CPU
Intel Core i5-750
Motherboard
Asus P7H55-M SI
Memory
8 GB DDR3-1333
Graphics Card(s)
NVIDIA GeForce GTX 560
Monitor(s) Displays
Samsung SyncMaster 2232BW
You will have to get the company IT section to look at this for you. It may have something to do with your workstation's set up with the main company computer.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
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