Router will not connect because it is looking for internet

RichO

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Hi all,

I am trying to set up a new router (Asus AC3100). It is used by a live band for iPads and iPhones to wirelessly connect to a digital mixing console which is connected by wire to the router.

I have the router set up with ID and password and my iPad finds it and tries to connect but it just spins endlessly and it says "no internet connection", and it won't complete the connection because of that.

How do I tell the router that I am not using it for internet? I tried disabling WAN but that didn't make a difference.

Thanks for any help.
 

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I think that as you are getting the "error" on the Apple Devices It may well be that these devices are the source of the "error" Routers are after all basic devices working as a switch between connected devices and then performing the translation services required to connect to an external network in safety

I have used Android devices to connect to various routers and they will all inform the user that there is no internet connection but will allow you to log in to the router and set the internet up, or share data with other connected devices.

It may be that there is a simple toggle somewhere in the IOS that allows you to stop or at least "Tone Down" the messages

Edit

I have read through the router manual and it confirms that what you have done is correct and should work, you may want to check that there are no settings in the Dual WAN failsafe options that could try to connect to a secondary route in the event of WAN failure - the defaults for this should be off but you never know
 

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Well, I originally wondered about that, but the current router we are using, which I set up myself in the same way, as well as the previous one, did not have this problem, and there was no configuring to do on the iPad to get it to work. Puzzling....
 

My Computer My Computer

At a glance

Windows 7 home premium 64 bitIntel Core i58GB Dual Channel DDR3 1600MHz - 2 DIMMsGE FORCE 8400 GS
OS
Windows 7 home premium 64 bit
CPU
Intel Core i5
Motherboard
???
Memory
8GB Dual Channel DDR3 1600MHz - 2 DIMMs
Graphics Card(s)
GE FORCE 8400 GS
Sound Card
Integrated
Monitor(s) Displays
digital flat panel
Screen Resolution
1280 X 1024
Hard Drives
2 TB
Other Info
Dell Inspiron 660
Puzzling indeed, there should be no issue with the setup you have :confused:

Keep the thread open as I have to admit that I am not an Apple or Asus Router User (I use their devices but not as yet a router), and there could be someone that can suggest something more specific
 

My Computers My Computers

  • At a glance

    Windows 11 Pro x64 [Latest Release and Releas...Ryzen 9 5950X, 3.8 - 5.2 MHz64GB [2 x 32GB] DDR4 3200MHz4GB NVIDIA GEFORCE GTX 1650 Ti
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ChillBlast - Custom to my design
    OS
    Windows 11 Pro x64 [Latest Release and Release Preview]
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    Ryzen 9 5950X, 3.8 - 5.2 MHz
    Motherboard
    Asus Prime X570-Pro
    Memory
    64GB [2 x 32GB] DDR4 3200MHz
    Graphics Card(s)
    4GB NVIDIA GEFORCE GTX 1650 Ti
    Sound Card
    On-board SPDIF to 5.1 System + HDMI [5.1 system]
    Monitor(s) Displays
    32" UHD 32 Bit HDR Monitor + 43" UHD 4K 32Bit HDR TV
    Screen Resolution
    2 x 3840 x 2160 @60Hz
    Hard Drives
    1TB M2 SSD OS, 500GB Fast Access SSD, 2 x 8TB Data + Various Externals from 1TB to 4TB, 10TB NAS
    PSU
    NZXT C750 80 PLUS Gold 750W Modular PSU
    Case
    Workstation Case [Matt Black]
    Cooling
    NZXT Kraken X63 280mm CPU Cooler +2x Quiet Case fans
    Keyboard
    Logitech Wireless MX Keys & K400 + others
    Mouse
    Logitech Wireless MX Master 3S
    Internet Speed
    920 MB Down 50 MB Up
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    BitDefender Total Security Pro
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    Chrome (always run latest Non-Beta)
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    Samsung 10.2" tablet
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    Wacom Intuos Pro Medium Pen Pad
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    Wacom Expresskeys Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control
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    Computer type
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    Dell XPS 17 10750H
    OS
    Windows 11 Pro x64 Latest RP
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    Motherboard
    Dell XPS
    Memory
    32GB [2x16GB] DDR4 2933 MHz
    Graphics Card(s)
    nVidia GTX1650Ti 4 GB GDDR6
    Sound Card
    Stock [Realtek] 4 Speaker
    Monitor(s) Displays
    17" IPS UHD+ Infinity Edge Touchscreen
    Screen Resolution
    3840 x 2400
    Hard Drives
    2TB M2 NVMe, 4TB External + various 500GB & 1TB External NVMe (also have access to spinner HDD from
    PSU
    Stock
    Case
    Stock XPS Aluminium & Carbon Fibre
    Cooling
    Stock - Active Fan Control
    Keyboard
    Backlit + Various Logitech
    Mouse
    Stock Track Pad + Logitech MX Trackball
    Internet Speed
    72 MB Down 18MB Up
    Browser
    Chrome
    Other Info
    Also run ...
    Laptop - Quad 8GB - Windows 10 Pro x64
    Nexus 7 Android tablet x2
    10.2" tablet
    Sony Z3 Android Smartphone
    Wacom Intuos Pro Medium Pen Pad
    Wacom Intuos Pro Small Pen Pad
    Wacom Expresskeys Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control Pad
    10TB NAS
If I were to get "no internet" connection error on my mobile phone's Wi-Fi, then it is because of a typing error when I input the router's password. Is there a reset network settings checkbox somewhere on the iPad, so you can start over again?
 

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Is your router using at least WPA

If it is a Iphone with the the newest OS installed I am wondering if they disabled connecting to a network using WEP or Open WiFi.

I use an old Android phone and I'm fairly certain that they do not restrict what security you use but I think I have read recently that there is at least one Google made device that got rid of the code that allows you to connect using old and broken WiFi wep or security setting.
 

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Compac
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ID and password are definitely correct. I have double and triple checked this.

It says "WPA2-Personal" for authentication.

I did also try connecting from an old iPad with iOS 9.3.5 and the same thing happens.

RJVB.jpg


Something similar even happened on my PC with an error message about limited connectivity.

Win7.jpg


The main screen in the control panel also says that "the network cable is unplugged" under internet status.

ASUS.jpg



I originally included 3 images in this reply but they were not displaying for some reason. Uploaded using iko22's suggestion
 

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Last edited:

My Computer My Computer

At a glance

Windows 7 home premium 64 bitIntel Core i58GB Dual Channel DDR3 1600MHz - 2 DIMMsGE FORCE 8400 GS
OS
Windows 7 home premium 64 bit
CPU
Intel Core i5
Motherboard
???
Memory
8GB Dual Channel DDR3 1600MHz - 2 DIMMs
Graphics Card(s)
GE FORCE 8400 GS
Sound Card
Integrated
Monitor(s) Displays
digital flat panel
Screen Resolution
1280 X 1024
Hard Drives
2 TB
Other Info
Dell Inspiron 660

My Computer My Computer

At a glance

Windows 7 x64, Vista x64, 8.1 smartphoneIntel E8400 65W 64-bitDDR2 2 x 2GB, 1GB x 2XFX Radeon HD5750
Computer type
PC/Desktop
OS
Windows 7 x64, Vista x64, 8.1 smartphone
CPU
Intel E8400 65W 64-bit
Motherboard
Gigabyte EP45-UD3LR
Memory
DDR2 2 x 2GB, 1GB x 2
Graphics Card(s)
XFX Radeon HD5750
Sound Card
AMD High Definition Audio; Realtek High Definition Audio
Monitor(s) Displays
iiyama prolite X2377HDS
Screen Resolution
1920 x 1080
Hard Drives
500GB 7200 rpm Seagate ST3500413AS 16MB, 500GB 5400 rpm Toshiba MQ02ABF050H 32MB, 200GB 7200 rpm Seagate ST3200820AS 8MB, 2TB 7200 rpm Western Digital WD20EZRX 64MB
PSU
Enermax Liberty Modular
Case
Antec P193 Midi Tower
Keyboard
Mionix ZIBAL 60
Mouse
Razer USB 2.0 Diamondback Mouse or Huion Graphics Tablet
Browser
Internet Explorer, Lunascape, Firefox, Opera, Avast Safezone
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