Old Windows 7 System. Slow. Can I clean it up without losing apps?

SJMaye

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I have a friend with an old Windows 7 laptop. It is very slow. I would recommend doing a factory reset, but she has installed MS Office 2013 and cannot afford to lose it. She does not have the disks as it was installed as a part of a volume license. Last time I messed with this I had difficulty trying to reactivate MS Office even though I had the license key.


I believe Office is the only thing she is concerned about. Does anyone know how to save Office or reinstall and re-activate it successfully?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz8.00 GBNVIDIA GeForce GTX 670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz
Motherboard
ASRock P55 Pro
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 670
Sound Card
(1) High Definition Audio Device (2) Logitech G930 Headset
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) Hitachi HDS5C3020ALA632 ATA Device (2) Samsung SSD 850 EVO 500GB ATA Device (3) EPSON Stylus Storage USB Device (4) (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB Device
Hi-

One thing you can do is go to Accessories, System Tools and select Disk Cleanup. When it says how much disk space it can recover, check the boxes for Temporary Files and Recycle Bin. Let it run. When done, reboot the system. Then, I suggest doing a defrag. I assume the system has a hard drive vice a SSD.

Another thing that can be done is to run msconfig.exe. In the Startup tab, disable things that don't need to be running at startup. This doesn't affect how most software performs. You can do the same thing in Services but you would need to have a fair knowledge of her system to determine what things don't need to be running.

To help with the latter, it would be beneficial to open the Task Manager and look at what processes are using the most memory.

Of course, one could run a good registry cleaner.

Since she has a concern with losing Office 2013, I suggest setting a system recovery point. In addition, it would be beneficial to use something like the free Macrium Reflect to create an image somewhere off the hard drive. One normally needs a Macrium boot disc or USB device to do the recovery. The help for Macrium will detail the procedures to do that.
 
Last edited:

My Computer My Computer

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Windows 7 Pro SP1 64 bit8 GB
Computer type
Laptop
Computer Manufacturer/Model Number
Dell M6500 Precision Work Station
OS
Windows 7 Pro SP1 64 bit
Memory
8 GB
Screen Resolution
1920x
Internet Speed
30 Mbps
Antivirus
Norton Security
Browser
IE 11
Hi Wither,


Thanks for the thoughts. Ideally, I would like to do a full refresh of the OS. I thought Windows 10 could do this witout affecting the other programs on the PC. Can Windows 7 do this as well?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz8.00 GBNVIDIA GeForce GTX 670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz
Motherboard
ASRock P55 Pro
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 670
Sound Card
(1) High Definition Audio Device (2) Logitech G930 Headset
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) Hitachi HDS5C3020ALA632 ATA Device (2) Samsung SSD 850 EVO 500GB ATA Device (3) EPSON Stylus Storage USB Device (4) (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB Device
Repair Install will reinstall windows without loosing programs or data. You launch Setup from windows.

Instead of running WU and install more than 200 updates, run Simplix.
Simplix pack allows you to update Windows 7 SP1 (x86 x64) and Server 2008 R2 SP1 live operating systems. It can be installed in any language. Includes all critical, recommended, and security updates and updates for all versions of Internet Explorer.
Download Simplix UpdatePack 7 - MajorGeeks

Also install Framework 4.7.2
 

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    TinyWall firewall
Hi

The major issue here is the loss of Office, with a Volume licence -- Where did it come from!!!

might be beneficial to run the Genuine tool, to see which server its being activated from

http://go.microsoft.com/fwlink/?LinkID=52012

Roy
 

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W7 home premium 32bit/W7HP 64bit/w10 tp insid...E5300 dual core3gbNvidia Geforce 7100 Nforce 630i
Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
Ideally, I would like to do a full refresh of the OS. I thought Windows 10 could do this without affecting the other programs on the PC.
Win10 can only do this IF you have the original installation media, OR Office 2013 came with the machine originally. But in any case, Win7 does not have a "Reset" option like Win10.

But in my opinion re-installs are way overrated. It is not hard to make any win7 system just as fast as the day you got it.

do start > run > appwiz.cpl > press enter, then uninstall all programs you don't want

use Autoruns to uncheck a bunch of things windows is starting at bootup. Its common for a system to have 100-200 line items and that's after hiding microsoft line items.
Autoruns for Windows - Windows Sysinternals | Microsoft Docs

use SpaceSniffer to delete folders you do not need
SpaceSniffer download

no matter what, get your total disk space usage to below 75% on your boot drive. And if you are NOT using a SSD boot drive, do a defrag.

use Device Cleanup tool to delete all drivers for non-present devices
Tools for Windows

do start > run > cleamgr > press enter, to run the win7 disk cleanup tool.
 

My Computer My Computer

At a glance

Win7 pro x64stock i7 7700kCorsair Vengeance LPX 16GB (2x8GB) DDR4 @ 320...integrated Intel HD 630
Computer type
PC/Desktop
Computer Manufacturer/Model Number
diy
OS
Win7 pro x64
CPU
stock i7 7700k
Motherboard
Gigabyte Z270N-WIFI mini-ITX
Memory
Corsair Vengeance LPX 16GB (2x8GB) DDR4 @ 3200MHz
Graphics Card(s)
integrated Intel HD 630
Sound Card
onboard Realtek ALC1220
Monitor(s) Displays
two vertically mounted samsung 55" 4k un55mu8000
Screen Resolution
1920x1280
Hard Drives
256GB Samsung EVO 960 M.2 pci-e NVMe SSD
PSU
SilverStone Nightjar ST45NF 450Watt Fanless
Case
No case. Motherboard is mounted directly onto power supply
Cooling
Evercool low profile 815EP with Panaflow 12L fan at 7v
Keyboard
Ortek MCK-86 mini
Mouse
Belkin 5-button USB
Internet Speed
spectrum 400mbps
Hi

The major issue here is the loss of Office, with a Volume licence -- Where did it come from!!!

might be beneficial to run the Genuine tool, to see which server its being activated from

http://go.microsoft.com/fwlink/?LinkID=52012

Roy


No worries on the Genuine nature of the software. This computer actually belongs to Habitat for Humanity. The software was donated to them from Microsoft. Somehow using a volume license.



Long ago I was able to buy MS Office on the cheap through my employer. I believe it was also through volume license. Not sure. At the time I had no problem reinstalling it as long as I had the software key. It was recently I have run in to problems reinstalling even when I have the software key.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz8.00 GBNVIDIA GeForce GTX 670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz
Motherboard
ASRock P55 Pro
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 670
Sound Card
(1) High Definition Audio Device (2) Logitech G930 Headset
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) Hitachi HDS5C3020ALA632 ATA Device (2) Samsung SSD 850 EVO 500GB ATA Device (3) EPSON Stylus Storage USB Device (4) (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB Device
If I knew I could reinstall MS Office without a hitch I would like to do a fresh install.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz8.00 GBNVIDIA GeForce GTX 670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz
Motherboard
ASRock P55 Pro
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 670
Sound Card
(1) High Definition Audio Device (2) Logitech G930 Headset
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) Hitachi HDS5C3020ALA632 ATA Device (2) Samsung SSD 850 EVO 500GB ATA Device (3) EPSON Stylus Storage USB Device (4) (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB Device
do start > run > appwiz.cpl > press enter, then uninstall all programs you don't want

use Autoruns to uncheck a bunch of things windows is starting at bootup. Its common for a system to have 100-200 line items and that's after hiding microsoft line items.
Autoruns for Windows - Windows Sysinternals | Microsoft Docs

use SpaceSniffer to delete folders you do not need
SpaceSniffer download

no matter what, get your total disk space usage to below 75% on your boot drive. And if you are NOT using a SSD boot drive, do a defrag.

use Device Cleanup tool to delete all drivers for non-present devices
Tools for Windows

do start > run > cleamgr > press enter, to run the win7 disk cleanup tool.


Seems plausible. I will check with the lady next time I am at HFH.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz8.00 GBNVIDIA GeForce GTX 670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz
Motherboard
ASRock P55 Pro
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 670
Sound Card
(1) High Definition Audio Device (2) Logitech G930 Headset
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) Hitachi HDS5C3020ALA632 ATA Device (2) Samsung SSD 850 EVO 500GB ATA Device (3) EPSON Stylus Storage USB Device (4) (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB Device

My Computer My Computer

At a glance

Win 7 Ult 64-bitG620 2.6GHZ Pentium R6 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP p6-2020t
OS
Win 7 Ult 64-bit
CPU
G620 2.6GHZ Pentium R
Memory
6 GB
Monitor(s) Displays
25" HPLV2311
Screen Resolution
1920 x 1200
Hard Drives
1 SATA, 1 exterior SATA
Case
HP
Cooling
PSU
Antivirus
Glasswire
Browser
Waterfox; Firefox; Chrome for work
Other Info
Firewall--Glasswire
Similar specs in Gateway DX4200
Verizon FIOS Wired network

1 other Win7 computer-- has SSD

My Computer My Computer

At a glance

Win 7 Ult 64-bitG620 2.6GHZ Pentium R6 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP p6-2020t
OS
Win 7 Ult 64-bit
CPU
G620 2.6GHZ Pentium R
Memory
6 GB
Monitor(s) Displays
25" HPLV2311
Screen Resolution
1920 x 1200
Hard Drives
1 SATA, 1 exterior SATA
Case
HP
Cooling
PSU
Antivirus
Glasswire
Browser
Waterfox; Firefox; Chrome for work
Other Info
Firewall--Glasswire
Similar specs in Gateway DX4200
Verizon FIOS Wired network

1 other Win7 computer-- has SSD
Seems plausible. I will check with the lady next time I am at HFH.

I would like to see the results when you finish :-)
 

My Computer My Computer

At a glance

Win 7 Ult 64-bitG620 2.6GHZ Pentium R6 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP p6-2020t
OS
Win 7 Ult 64-bit
CPU
G620 2.6GHZ Pentium R
Memory
6 GB
Monitor(s) Displays
25" HPLV2311
Screen Resolution
1920 x 1200
Hard Drives
1 SATA, 1 exterior SATA
Case
HP
Cooling
PSU
Antivirus
Glasswire
Browser
Waterfox; Firefox; Chrome for work
Other Info
Firewall--Glasswire
Similar specs in Gateway DX4200
Verizon FIOS Wired network

1 other Win7 computer-- has SSD

My Computer My Computer

At a glance

Win7 pro x64stock i7 7700kCorsair Vengeance LPX 16GB (2x8GB) DDR4 @ 320...integrated Intel HD 630
Computer type
PC/Desktop
Computer Manufacturer/Model Number
diy
OS
Win7 pro x64
CPU
stock i7 7700k
Motherboard
Gigabyte Z270N-WIFI mini-ITX
Memory
Corsair Vengeance LPX 16GB (2x8GB) DDR4 @ 3200MHz
Graphics Card(s)
integrated Intel HD 630
Sound Card
onboard Realtek ALC1220
Monitor(s) Displays
two vertically mounted samsung 55" 4k un55mu8000
Screen Resolution
1920x1280
Hard Drives
256GB Samsung EVO 960 M.2 pci-e NVMe SSD
PSU
SilverStone Nightjar ST45NF 450Watt Fanless
Case
No case. Motherboard is mounted directly onto power supply
Cooling
Evercool low profile 815EP with Panaflow 12L fan at 7v
Keyboard
Ortek MCK-86 mini
Mouse
Belkin 5-button USB
Internet Speed
spectrum 400mbps

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz8.00 GBNVIDIA GeForce GTX 670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz
Motherboard
ASRock P55 Pro
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 670
Sound Card
(1) High Definition Audio Device (2) Logitech G930 Headset
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) Hitachi HDS5C3020ALA632 ATA Device (2) Samsung SSD 850 EVO 500GB ATA Device (3) EPSON Stylus Storage USB Device (4) (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB Device
Don't know if you've finished this yet. Would you consider the free open-source Open Office or does it have to be MS Office? OO's files are compatible with MSO.
 

My Computer My Computer

At a glance

Win 7 Ult 64-bitG620 2.6GHZ Pentium R6 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP p6-2020t
OS
Win 7 Ult 64-bit
CPU
G620 2.6GHZ Pentium R
Memory
6 GB
Monitor(s) Displays
25" HPLV2311
Screen Resolution
1920 x 1200
Hard Drives
1 SATA, 1 exterior SATA
Case
HP
Cooling
PSU
Antivirus
Glasswire
Browser
Waterfox; Firefox; Chrome for work
Other Info
Firewall--Glasswire
Similar specs in Gateway DX4200
Verizon FIOS Wired network

1 other Win7 computer-- has SSD
No, I am not finished yet. I only volunteer at Habitat one day a week. This was a hand me down to a new employee that seems to know her way around a computer. I will speak to her today and see if she wants to try the suggestions. I don't want to overstep. I'm just a volunteer there.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz8.00 GBNVIDIA GeForce GTX 670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz
Motherboard
ASRock P55 Pro
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 670
Sound Card
(1) High Definition Audio Device (2) Logitech G930 Headset
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) Hitachi HDS5C3020ALA632 ATA Device (2) Samsung SSD 850 EVO 500GB ATA Device (3) EPSON Stylus Storage USB Device (4) (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB Device
Don't know if you've finished this yet. Would you consider the free open-source Open Office or does it have to be MS Office? OO's files are compatible with MSO.


I thought about open source or even Google Docs, but Habitat seems to be dug in on MS Office. Probably due to the MS donations.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz8.00 GBNVIDIA GeForce GTX 670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz
Motherboard
ASRock P55 Pro
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 670
Sound Card
(1) High Definition Audio Device (2) Logitech G930 Headset
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) Hitachi HDS5C3020ALA632 ATA Device (2) Samsung SSD 850 EVO 500GB ATA Device (3) EPSON Stylus Storage USB Device (4) (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB Device

My Computer My Computer

At a glance

Win 7 Ult 64-bitG620 2.6GHZ Pentium R6 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP p6-2020t
OS
Win 7 Ult 64-bit
CPU
G620 2.6GHZ Pentium R
Memory
6 GB
Monitor(s) Displays
25" HPLV2311
Screen Resolution
1920 x 1200
Hard Drives
1 SATA, 1 exterior SATA
Case
HP
Cooling
PSU
Antivirus
Glasswire
Browser
Waterfox; Firefox; Chrome for work
Other Info
Firewall--Glasswire
Similar specs in Gateway DX4200
Verizon FIOS Wired network

1 other Win7 computer-- has SSD
I spoke to the lady yesterday. As suspected, she already had done some work with it and felt she could do the clean up herself. She is pretty resourceful, but more attuned to the Mac. She said she would let me know if she needed a hand. If it goes that way I will let you all know. Thank you for your help.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz8.00 GBNVIDIA GeForce GTX 670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz
Motherboard
ASRock P55 Pro
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 670
Sound Card
(1) High Definition Audio Device (2) Logitech G930 Headset
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) Hitachi HDS5C3020ALA632 ATA Device (2) Samsung SSD 850 EVO 500GB ATA Device (3) EPSON Stylus Storage USB Device (4) (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB Device
No, one SHOULDN'T

plus reg cleaner programs are overrated and unnecessary (and can sometimes make things worse if you don't know what registry keys to clean out)
 

My Computer My Computer

At a glance

Windows 7 SP1 Home Premium 64bit [x64]Intel(R) Core(TM) i5-2310 CPU @ 2.90GHz6 GBIntel HD Graphics 2000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron 620
OS
Windows 7 SP1 Home Premium 64bit [x64]
CPU
Intel(R) Core(TM) i5-2310 CPU @ 2.90GHz
Memory
6 GB
Graphics Card(s)
Intel HD Graphics 2000
Sound Card
Conexant CX20641 HD Audio
Hard Drives
Western Digital 1TB (1024GB) WD10EALX-759BA1
Internet Speed
Spectrum Cable Internet up to 100Mbps
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