bsod when clicking on sound card icon

[ppdemo]

hello to all, as the title says, windows 7 causes bsod when playing music, click on the icon of the sound card as the image is displayed here: https://imagizer.imageshack.com/img923/2711/QZsScl.png
i hope your help thanks friends.


here I leave the generated code file with bluescreenwiever:


==================================================
Dump File : 071419-8174-01.dmp
Crash Time : 14/07/2019 02:46:36 a.m.
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`ae1ed9ac
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`ae1ed9ac
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+93aa0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24475 (win7sp1_ldr.190516-0600)
Processor : x64
Crash Address : ntoskrnl.exe+93aa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071419-8174-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 266.288
Dump File Time : 14/07/2019 02:46:59 a.m.
==================================================


Here is the .zip file


View attachment 408688

 

[MrPepka]

See:
Blue Screen of Death (BSOD) Posting Instructions

 

[ppdemo]

See:
Blue Screen of Death (BSOD) Posting Instructions

ready. i edit my post and I uploaded the file

 

[MrPepka]

1. Download Windows 10 SDK (Content Issue)
2. In installer choose only "Debugging tools for Windows"
3. After installation launch utility Global Flags
4. In page "Kernel flags" and "system registry" enable option "Stop on exception"

 

[ppdemo]

i remember you my OS is windows 7 not 10. on the other hand the link (content issue) does not work.

 

[MrPepka]

Windows 10 SDK will of course also work with Windows 7, but if there were problems, here is the Windows 7 SDK:
https://www.microsoft.com/en-us/download/details.aspx?id=8279

 

[ppdemo]

the only option that allows me to mark is the one in the system registry tab, the kernel flags tab is checked, but when accepting it is unchecked.


Other things i have discovered is that bsod is, really, when the cpu is doing any task, just not play music, and then when I click on the sound card icon, bsod is produced.

 

[MrPepka]

Next you have BSoD with the same error code? Have you updated drivers from your sound card?

 

[MrPepka]

Regarding the unchecking of the "Stop on exception" option in the "Kernel flags" tab, it helps to launch Global Flags as an administrator

 

[ppdemo]

Next you have BSoD with the same error code? Have you updated drivers from your sound card?

1 yes bsod same error code

2 yes i updated the latest drivers that came out a few days ago.

 

[MrPepka]

Have you tried to run Global Flags as an administrator and then select the Stop on exception option in the kernel flags tab?

 

[ppdemo]

Regarding the unchecking of the "Stop on exception" option in the "Kernel flags" tab, it helps to launch Global Flags as an administrator

Now I did it correctly.

whats next?

 

[MrPepka]

Wait on a BSoD and insert new dumps

 

[ppdemo]

bsod did not occur. Bsod does not happen by itself. Do you want to force bsod?

 

[MrPepka]

I meant the trigger blue screen

 

[ppdemo]

View attachment 408697

 

[MrPepka]

1. Run Driver Verifier Manager
2. Select "Create custom settings (for code developers)"
3. Select all standard settings and 2 additional settings ("Force pending I/O request" and "IRP Logging")
4. Select "Select driver names from a list"
5. Select all drivers except Microsoft drivers
6. Reboot computer

 

[Paul Black]

Hi ppdemo,

1. Run Driver Verifier Manager
2. Select "Create custom settings (for code developers)"
3. Select all standard settings and 2 additional settings ("Force pending I/O request" and "IRP Logging")
4. Select "Select driver names from a list"
5. Select all drivers except Microsoft drivers
6. Reboot computer

Take special note of the caution section. It might be wise to make a system image of your computer before you start!

There are two imaging programs which are very popular among members here, the first is AOMEI Backupper Standard [FREE], and the second is Macrium Reflect [FREE].

I hope this helps!

 

[ppdemo]

There are two imaging programs which are very popular among members here, the first is AOMEI Backupper Standard [FREE], and the second is Macrium Reflect [FREE]

What is the difference between these programs and doing this through windows?

 

[ppdemo]

1. Run Driver Verifier Manager
2. Select "Create custom settings (for code developers)"
3. Select all standard settings and 2 additional settings ("Force pending I/O request" and "IRP Logging")
4. Select "Select driver names from a list"
5. Select all drivers except Microsoft drivers
6. Reboot computer

already did. Whats Next?