October 8, 2019—KB4519976 (Monthly Rollup) wont install

[ididntdoit]

October 8, 2019—KB4519976 (Monthly Rollup) wont install

Type B user

Its a laptop that I do not use much and is being donated to someone else, I don't update it regularly but want to hand it over as upto date as possible.
I only ever bother with important security only updates.
I have done the latest office 10 and kb4474419 with no bother but KB4519976 refuses to install and ends with an error code 80092004.
I would normally just leave it but the laptop is being picked up tomorrow and the last time I installed a Monthly rollup was 24th Jan

 

[Paul Black]

Hi ididntdoit,

Its a laptop that I do not use much and is being donated to someone else, I don't update it regularly but want to hand it over as upto date as possible.
I only ever bother with important security only updates.
I have done the latest office 10 and kb4474419 with no bother but KB4519976 refuses to install and ends with an error code 80092004.
I would normally just leave it but the laptop is being picked up tomorrow and the last time I installed a Monthly rollup was 24th Jan.

Check that the following has been installed and then run WU's again [or download the Security-Only .msu and install it after you have checked] . . .

As far as the SSU's [Servicing Stack Update s] are concerned, the latest WU requires KB4490628 [SSU], KB4474419 [SHA-2], and then KB4516655 [SSU].

I hope this helps!

 

[ididntdoit]

Thanks Paul
I have KB4474419 but not the other two. But looking in update history there are two instances of
KB4474419. I did it yesterday and also today but when I look in "installed updates" none of the three are there.
Fast getting out of my depth.

 

[Paul Black]

Hi ididntdoit,

Thanks Paul
I have KB4474419 but not the other two. But looking in update history there are two instances of
KB4474419. I did it yesterday and also today but when I look in "installed updates" none of the three are there.

Hang in there.

Download the KB4490628 [.msu] to the desktop from here and install it [double-click it] => KB4490628 Servicing stack update for Windows 7 SP1

Download the KB4516655 [.msu] to the desktop from here and install it [double-click it] => New KB4516655 Servicing stack update for Windows 7 - Sept. 10

Then run WU's again, OR download the Monthly Rollup OR Security-Only .msu and install it, as above, from here => KB4519976 Security Monthly Rollup update for Windows 7 - Oct. 8.

I hope this helps!

 

[ididntdoit]

Ok thanks I will give it a go now

 

[ididntdoit]

Installing the first one now

 

[ididntdoit]

The first one went on no problems and did not ask for a re-start but the second one after I downloaded and double clicked it the Update stand alone installer pop up window is hanging on "searching for updates on this computer" and pressing cancel will not close that window

 

[Paul Black]

Hi ididntdoit,

The first one went on no problems . . .

Excellent!

. . . but the second one after I downloaded and double clicked it and the Update stand alone installer is hanging on "searching for updates on this computer" and pressing cancel will not close that window.

You have to be patient because it can take a while!

 

[ididntdoit]

Sorry (my bad ) "operation cancelled by the impatient operator"

I tried again and went on ok
Just running the WU check for updates now

 

[Paul Black]

Sorry (my bad ) "operation cancelled by the impatient operator"

I tried again and went on OK.

 

[ididntdoit]

Hurrah - looks like its working KB4519976 39% downloaded so far. Just hope that it doesnt potato the laptop as I usually wait a while before installing any of the big roll ups. I am certainly waiting a while before I do my main PC

 

[ididntdoit]

A massive thank you Paul. looks like its now fully installed all working - you have sorted it for me.

 

[Paul Black]

Hi ididntdoit,

A massive thank you Paul. Looks like its now fully installed all working - you have sorted it for me.

You are very welcome!

 

[Snick]

Paul Black

 

[Novo1981]

Hello there!


Had the same problem. Same update with the same error code. Tried to install those three updates manually (KB4490628, KB4474419, KB4516655) and as result only KB4474419 was already installed and two others were intalled correctly. After those updates the KB4519976 was installed as well with no errors.


So thank you for your support!

 

[Paul Black]

Hi Novo1981,

Welcome to SevenForums!

Had the same problem. Same update with the same error code. Tried to install those three updates manually (KB4490628, KB4474419, KB4516655) and as result only KB4474419 was already installed and two others were intalled correctly. After those updates the KB4519976 was installed as well with no errors.

So thank you for your support!

You are very welcome!