Start menu icons disappear!! WTF!

DaRonRon

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So i bought adobe flash cs3 and fireworks cs3 because i will be needing them a lot soon. But im running into quite an amazing problem. I install them and everything looks good. The programs launch from the desktop and work good. But when i click start and click All programs there's nothing there!! Just white. I uninstalled flash, and still the problem. Then i uninstalled fireworks, and they're back! I then installed flash because i thought fireworks might be the problem but it happens again.

Please can somebody help me here? A google search reveals nothing. I need this problem solved soon.
 

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Hello DaRonRon,

You might see if doing a System Restore using a restore point dated before this started may be able to fix it for you. If not a repair install may without losing anything.

Hope this helps,
Shawn
 

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performing a system restore is no use because it will also remove the applications. If i uninstall them then the icons come back anyway. And performing a Repair install seems a little drastic, are u sure there's no other way?

If i did do a repair install then i lose my drivers? like graphic driver, volume button drivers (im on a laptop), etc?
 

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Main OS: Windows 7 64 bit, Secondary: Vista 3...Intel Core 2 Duo P8400 @ 2.26 Ghz4GB DDR2ATI Radeon Mobility HD3470
Computer Manufacturer/Model Number
Sony
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Main OS: Windows 7 64 bit, Secondary: Vista 32 bit
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Intel Core 2 Duo P8400 @ 2.26 Ghz
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ATI Radeon Mobility HD3470
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Integrated Realtek
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I had the same problem, try moving all folders and icons from the All Program folder to a temporary folder on your desktop somewhere and see if the icons come back, it worked for me. Or just rename the All Programs folder so windows wont find it, restart and rename again.
 

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Asking your question in Adobe Support forums would more than likely be helpful :)
 

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it appears i found the solution to the problem :)

well firstly the problem isnt related to adobe programs specifically. I know this because today when i got all the icons back, i went and installed another program, a game, and they still disappeared.

The problem is that i have too much programs installed apparently. After removing some unnecessary programs the icons are back :)

Still this is a pretty annoying bug
 

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Main OS: Windows 7 64 bit, Secondary: Vista 3...Intel Core 2 Duo P8400 @ 2.26 Ghz4GB DDR2ATI Radeon Mobility HD3470
Computer Manufacturer/Model Number
Sony
OS
Main OS: Windows 7 64 bit, Secondary: Vista 32 bit
CPU
Intel Core 2 Duo P8400 @ 2.26 Ghz
Motherboard
Intel PM45
Memory
4GB DDR2
Graphics Card(s)
ATI Radeon Mobility HD3470
Sound Card
Integrated Realtek
Monitor(s) Displays
Integrated (Laptop) 16.4 inch
Screen Resolution
1600x900
Hard Drives
320 GB
Mouse
Logitech
Internet Speed
1 Mb/s
I have had the same issue!

I see you've got yours taken care of but FWIW, I'v just started creating new shortcuts from the .exe in the Windows/Programs folder....
 

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I posted a solution to this issue a couple of months ago. Read it here.

Kari
 

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if i remove icons and folders from the start menu folder and put them in another folder, then will they appear in the start menu?

Or should i put them back after?

Also where should put this new folder? Should it be in the start menu folder or anywhere i want?
 

My Computer My Computer

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Main OS: Windows 7 64 bit, Secondary: Vista 3...Intel Core 2 Duo P8400 @ 2.26 Ghz4GB DDR2ATI Radeon Mobility HD3470
Computer Manufacturer/Model Number
Sony
OS
Main OS: Windows 7 64 bit, Secondary: Vista 32 bit
CPU
Intel Core 2 Duo P8400 @ 2.26 Ghz
Motherboard
Intel PM45
Memory
4GB DDR2
Graphics Card(s)
ATI Radeon Mobility HD3470
Sound Card
Integrated Realtek
Monitor(s) Displays
Integrated (Laptop) 16.4 inch
Screen Resolution
1600x900
Hard Drives
320 GB
Mouse
Logitech
Internet Speed
1 Mb/s
Create a new folder in C:\ProgramData\Microsoft\Windows\Start Menu\Programs\. The folder you created is then shown on the Start Menu > All Programs.

By default Windows 7 Start Menu > All Programs displays every item (file, folder or shortcut) stored in this Programs folder, also the ones you add there yourself.
Kari
 

My Computer My Computer

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Windows 10 Pro x64 EN-GB1.6 GHz Intel Core i7-720QM Processor6 GBATI Mobility Radeon HD 5850 Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
I posted a solution to this issue a couple of months ago. Read it here.

Kari

That's not really a solution, but a band-aid fix. Clearly there is something wrong at the heart of the OS that needs to be rectified.
 

My Computer My Computer

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7 Pro x64Intel Core i7-640M8GBGT330M
Computer Manufacturer/Model Number
Sony VPCZ1390X CTO
OS
7 Pro x64
CPU
Intel Core i7-640M
Motherboard
Sony/Intel
Memory
8GB
Graphics Card(s)
GT330M
Monitor(s) Displays
Built-in 13" + 24" LG Flatron
Screen Resolution
1920x1080, 1920x1080
Hard Drives
Internal-2x128GB SSD (Raid 0), 500GB WD Caviar Green
External- 3TB WD
Keyboard
Logitech Illuminated
Mouse
Logitech Performance MX
Internet Speed
7 MB -- Sprint Overdrive on 4G
Other Info
Sprint EVO 3D (Synergy 2.3.4)
You are right, this is more a workaround. However, the issue no longer exists in retail version, so MS has fixed it.

Kari
 

My Computer My Computer

At a glance

Windows 10 Pro x64 EN-GB1.6 GHz Intel Core i7-720QM Processor6 GBATI Mobility Radeon HD 5850 Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
You are right, this is more a workaround. However, the issue no longer exists in retail version, so MS has fixed it.

Kari

I have a retail version....
 

My Computer My Computer

At a glance

7 Pro x64Intel Core i7-640M8GBGT330M
Computer Manufacturer/Model Number
Sony VPCZ1390X CTO
OS
7 Pro x64
CPU
Intel Core i7-640M
Motherboard
Sony/Intel
Memory
8GB
Graphics Card(s)
GT330M
Monitor(s) Displays
Built-in 13" + 24" LG Flatron
Screen Resolution
1920x1080, 1920x1080
Hard Drives
Internal-2x128GB SSD (Raid 0), 500GB WD Caviar Green
External- 3TB WD
Keyboard
Logitech Illuminated
Mouse
Logitech Performance MX
Internet Speed
7 MB -- Sprint Overdrive on 4G
Other Info
Sprint EVO 3D (Synergy 2.3.4)
You are right, this is more a workaround. However, the issue no longer exists in retail version, so MS has fixed it.

Kari

I have a retail version....
Really? That is a big surprise. I am quite sure I read it somewhere in Technet the issue was solved in build 7600.

Have to do some research... With Arnold Schwarzenegger's words: I'll be back!

Kari
 

My Computer My Computer

At a glance

Windows 10 Pro x64 EN-GB1.6 GHz Intel Core i7-720QM Processor6 GBATI Mobility Radeon HD 5850 Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
OK. I tested it just now. I'm running Win7 Ultimate Retail, currently 130 items in C:\ProgramData\Microsoft\Windows\Start Menu\Programs. Everything is there, all items showing.

A quick chat with a Technet friend resulted the same news; issue should be fixed now, last build with this issue was 7100. It is very strange if you still have this 70+ items issue with retail version. I have no fix or workaround other than the one told earlier here.

Kari
 

My Computer My Computer

At a glance

Windows 10 Pro x64 EN-GB1.6 GHz Intel Core i7-720QM Processor6 GBATI Mobility Radeon HD 5850 Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
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