Windows freezing problem - explorer.exe dies, help!

Atza

New member
Local time
4:21 PM
Messages
28
Location
Kajaani, Finland
Hi

I'm having a strange freezing problem. Sometimes randomly my desktop freezes. I can't right-click any icons, remove icons or do anything for them. To solve this problem every time I need to reboot or log off and log in again. Then Sometimes my explorer.exe -process dies randomly and same kind of problem appears. Any fixes?

Screenshot from eventviewer:
http://img696.imageshack.us/img696/6910/apperror.jpg

I have Windows 7 Ultimate 64bit.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64bitIntel Core 2 Duo E8500 @ 4,4GHz4 Gb Exceleram DDR2 @ 1110MHzSapphire ATI Radeon HD 4850 512 Mb
OS
Windows 7 Ultimate 64bit
CPU
Intel Core 2 Duo E8500 @ 4,4GHz
Motherboard
Asus P5Q Pro
Memory
4 Gb Exceleram DDR2 @ 1110MHz
Graphics Card(s)
Sapphire ATI Radeon HD 4850 512 Mb
Sound Card
Creative Sound Blaster X-Fi XtremeGamer
Monitor(s) Displays
Samsung SyncMaster 2253BW
Hard Drives
~1 Tb
Case
Antec Three Hundred
Cooling
Air
Keyboard
Razer Lycosa Gaming Keyboard
Mouse
Razer Deathadder Gaming Mouse
Internet Speed
30Mb/1Mb
Hi. Yes. Uninstall any lesser known software(s) to test. Uninstall your antivirus solution to test.
 

My Computer My Computer

At a glance

7600.20510 x86P4 550 3.4 GHz HT running at 3.5 GHzOCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHzHIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-...
Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
Hi. Yes. Uninstall any lesser known software(s) to test. Uninstall your antivirus solution to test.

Uhm? Why I should remove installed software? Isn't there a better solution? -_-
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64bitIntel Core 2 Duo E8500 @ 4,4GHz4 Gb Exceleram DDR2 @ 1110MHzSapphire ATI Radeon HD 4850 512 Mb
OS
Windows 7 Ultimate 64bit
CPU
Intel Core 2 Duo E8500 @ 4,4GHz
Motherboard
Asus P5Q Pro
Memory
4 Gb Exceleram DDR2 @ 1110MHz
Graphics Card(s)
Sapphire ATI Radeon HD 4850 512 Mb
Sound Card
Creative Sound Blaster X-Fi XtremeGamer
Monitor(s) Displays
Samsung SyncMaster 2253BW
Hard Drives
~1 Tb
Case
Antec Three Hundred
Cooling
Air
Keyboard
Razer Lycosa Gaming Keyboard
Mouse
Razer Deathadder Gaming Mouse
Internet Speed
30Mb/1Mb
If you're not willing to try what is suggested, you're really wasting your time asking for help...
 

My Computer My Computer

At a glance

64-bit Windows 8.1 ProCore(TM) i5 CPU 4330 Haswell @ 3.20GHz12.00 GBIntel(R) HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
If you're not willing to try what is suggested, you're really wasting your time asking for help...

I don't want to randomly uninstall different programs and install them again. I'm looking for a fix that solves this problem at once.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64bitIntel Core 2 Duo E8500 @ 4,4GHz4 Gb Exceleram DDR2 @ 1110MHzSapphire ATI Radeon HD 4850 512 Mb
OS
Windows 7 Ultimate 64bit
CPU
Intel Core 2 Duo E8500 @ 4,4GHz
Motherboard
Asus P5Q Pro
Memory
4 Gb Exceleram DDR2 @ 1110MHz
Graphics Card(s)
Sapphire ATI Radeon HD 4850 512 Mb
Sound Card
Creative Sound Blaster X-Fi XtremeGamer
Monitor(s) Displays
Samsung SyncMaster 2253BW
Hard Drives
~1 Tb
Case
Antec Three Hundred
Cooling
Air
Keyboard
Razer Lycosa Gaming Keyboard
Mouse
Razer Deathadder Gaming Mouse
Internet Speed
30Mb/1Mb
You havn't done much trouble shooting have you?
 

My Computer My Computer

At a glance

64-bit Windows 8.1 ProCore(TM) i5 CPU 4330 Haswell @ 3.20GHz12.00 GBIntel(R) HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Wow. People are pushing the limits of dumbness on here for some reason. I don't know why.
 

My Computer My Computer

At a glance

7600.20510 x86P4 550 3.4 GHz HT running at 3.5 GHzOCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHzHIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-...
Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
Faulting module name ntdll.dll this causes it, so how to solve it? Does anyone know?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64bitIntel Core 2 Duo E8500 @ 4,4GHz4 Gb Exceleram DDR2 @ 1110MHzSapphire ATI Radeon HD 4850 512 Mb
OS
Windows 7 Ultimate 64bit
CPU
Intel Core 2 Duo E8500 @ 4,4GHz
Motherboard
Asus P5Q Pro
Memory
4 Gb Exceleram DDR2 @ 1110MHz
Graphics Card(s)
Sapphire ATI Radeon HD 4850 512 Mb
Sound Card
Creative Sound Blaster X-Fi XtremeGamer
Monitor(s) Displays
Samsung SyncMaster 2253BW
Hard Drives
~1 Tb
Case
Antec Three Hundred
Cooling
Air
Keyboard
Razer Lycosa Gaming Keyboard
Mouse
Razer Deathadder Gaming Mouse
Internet Speed
30Mb/1Mb
Faulting module name ntdll.dll this causes it, so how to solve it? Does anyone know?

Yeah. Read my first post of this thread or look to another site for help, please.
 

My Computer My Computer

At a glance

7600.20510 x86P4 550 3.4 GHz HT running at 3.5 GHzOCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHzHIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-...
Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
Hi

I'm having a strange freezing problem. Sometimes randomly my desktop freezes. I can't right-click any icons, remove icons or do anything for them. To solve this problem every time I need to reboot or log off and log in again. Then Sometimes my explorer.exe -process dies randomly and same kind of problem appears. Any fixes?

Screenshot from eventviewer:
http://img696.imageshack.us/img696/6910/apperror.jpg

I have Windows 7 Ultimate 64bit.

Lets see here, you are running your E8500 at 4.4 GHz with your memory at 1110MHz and now you are wondering why you are seeing freeze ups? :confused:

Have you ran Prime Blend for 10 hours to test your overclock? Twenty passes of linX ain't gunna cut it in case you were wondering.

Is your memory made to run at 1110MHz or are you overclocking to get that speed?

And in your post from over a month ago you were having the same problems.
http://www.sevenforums.com/crashes-...e-freezing-problem-administrator-problem.html

And here at the Asus site where it specifically mentions that your board does not like to run at 1110MHz, in fact the memory support for your board seems to have quite a few problems. Just take a look at the second post in the link below.
http://vip.asus.com/forum/view.aspx...el=P5E+WS+Professional&SLanguage=en-us&page=1

Try running your memory at the linked and synced setting.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ult, Windows 8.1 Pro,Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHzG.Skill PC2 9600 1200Mhz 5 5 5 15 2TGTX480
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1

My Computer My Computer

At a glance

Windows 7 Ultimate 64bitIntel Core 2 Duo E8500 @ 4,4GHz4 Gb Exceleram DDR2 @ 1110MHzSapphire ATI Radeon HD 4850 512 Mb
OS
Windows 7 Ultimate 64bit
CPU
Intel Core 2 Duo E8500 @ 4,4GHz
Motherboard
Asus P5Q Pro
Memory
4 Gb Exceleram DDR2 @ 1110MHz
Graphics Card(s)
Sapphire ATI Radeon HD 4850 512 Mb
Sound Card
Creative Sound Blaster X-Fi XtremeGamer
Monitor(s) Displays
Samsung SyncMaster 2253BW
Hard Drives
~1 Tb
Case
Antec Three Hundred
Cooling
Air
Keyboard
Razer Lycosa Gaming Keyboard
Mouse
Razer Deathadder Gaming Mouse
Internet Speed
30Mb/1Mb
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