Realtek audio, no sound, need help!

JimBobby

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I just installed Windows 7 on my Acer Aspire E380 desktop. I have tried downloading and installing newest drivers, and still am unable to get sound. I have tried uninstalling and reinstalling, still no sound. I have checked in device manager and everything says the driver is working properly. I have also checked to make sure I have the most up to date driver installed, and still no sound. I have a Realtek High Defininition Audio card that came installed factory on the computer.

And of course I have checked to make sure I have all wires hooked up correctly.

Please someone help!
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer
OS
Windows 7
I just installed Windows 7 on my Acer Aspire E380 desktop. I have tried downloading and installing newest drivers, and still am unable to get sound. I have tried uninstalling and reinstalling, still no sound. I have checked in device manager and everything says the driver is working properly. I have also checked to make sure I have the most up to date driver installed, and still no sound. I have a Realtek High Defininition Audio card that came installed factory on the computer.

And of course I have checked to make sure I have all wires hooked up correctly.

Please someone help!
Hi and welcome

Ny chance you could snip a snapshot fo the dontrol panel. Use the snipping tool buint in win 7 by typing snipping tool in search. Upload it to us using teh attachment icon

see pic

Ken J++
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Is the sound card in a PCI slot? or Built in?
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Build
OS
W7 RTM Ultimate x64
CPU
Intel Q8400 @ 2.66GHZ
Motherboard
Gigabyte GA-EG45M-UD2H
Memory
4GB DDR2-800
Graphics Card(s)
Gainward GTS 450 GLH 1GB Edition
Sound Card
Integrated 8 Channel
Monitor(s) Displays
AOC 23.6 Inch Widescreen LCD
Screen Resolution
1920x1080
Hard Drives
Seagate 500GB Internal
Western Digital 1TB Internal

Hitachi 1TB External
PSU
Apevia Java Power 500W
Case
Cooler Master HAF 922 Black
Cooling
Stock Intel CPU Fan
Keyboard
HP SK-2960 Multimedia Keyboard
Mouse
Logitech M350 Wireless Gaming Mouse
Internet Speed
1.5MB
The sound card is built in, and I have attached a screenshot.
 

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My Computer My Computer

Computer Manufacturer/Model Number
Acer
OS
Windows 7
Hmm, have you tried changing the sound profile in your BIOS to AC'97?
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Build
OS
W7 RTM Ultimate x64
CPU
Intel Q8400 @ 2.66GHZ
Motherboard
Gigabyte GA-EG45M-UD2H
Memory
4GB DDR2-800
Graphics Card(s)
Gainward GTS 450 GLH 1GB Edition
Sound Card
Integrated 8 Channel
Monitor(s) Displays
AOC 23.6 Inch Widescreen LCD
Screen Resolution
1920x1080
Hard Drives
Seagate 500GB Internal
Western Digital 1TB Internal

Hitachi 1TB External
PSU
Apevia Java Power 500W
Case
Cooler Master HAF 922 Black
Cooling
Stock Intel CPU Fan
Keyboard
HP SK-2960 Multimedia Keyboard
Mouse
Logitech M350 Wireless Gaming Mouse
Internet Speed
1.5MB
Please fill in more of your system specs.
 

My Computer My Computer

Computer Manufacturer/Model Number
Cheap $399.00 E-Machine
OS
Windows 7 Pro & Vista Home Premium
CPU
Athlon 64 3800+ (Orleans) 2.40GHz
Motherboard
Winfast
Memory
2GB DDR2 RAM DIMM
Graphics Card(s)
NVIDIA GeForce 8500 GT 512 MB memory HDMI out
Sound Card
creative X-Fi Exteme 7..1 channel
Monitor(s) Displays
Acer V223W 22" widescreen DVI
Screen Resolution
1680x1050
Hard Drives
WDC WD5 500GB
WDC WD25 250GB
PSU
OCZ 550 watt
Case
Gateway
Cooling
2 fans
Keyboard
Dell
Mouse
Sony Vaio
Internet Speed
18MB/s down - .72MB /s up
Have you downloaded the 8500 video graphics drivers directly from Nvidia?
 

My Computer My Computer

Computer Manufacturer/Model Number
Cheap $399.00 E-Machine
OS
Windows 7 Pro & Vista Home Premium
CPU
Athlon 64 3800+ (Orleans) 2.40GHz
Motherboard
Winfast
Memory
2GB DDR2 RAM DIMM
Graphics Card(s)
NVIDIA GeForce 8500 GT 512 MB memory HDMI out
Sound Card
creative X-Fi Exteme 7..1 channel
Monitor(s) Displays
Acer V223W 22" widescreen DVI
Screen Resolution
1680x1050
Hard Drives
WDC WD5 500GB
WDC WD25 250GB
PSU
OCZ 550 watt
Case
Gateway
Cooling
2 fans
Keyboard
Dell
Mouse
Sony Vaio
Internet Speed
18MB/s down - .72MB /s up
Have you downloaded the 8500 video graphics drivers directly from Nvidia?


Yes I have..and now the problem has changed entirely. Tried a set of headphones to the front jack and they work. And if I turn my computer speakers up to the highest amount possible, I can BARELY hear sound.
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer
OS
Windows 7
When you go to Device Manager,. what shows up under Display adapters?

Is it a WDDM driver?
 

My Computer My Computer

Computer Manufacturer/Model Number
Cheap $399.00 E-Machine
OS
Windows 7 Pro & Vista Home Premium
CPU
Athlon 64 3800+ (Orleans) 2.40GHz
Motherboard
Winfast
Memory
2GB DDR2 RAM DIMM
Graphics Card(s)
NVIDIA GeForce 8500 GT 512 MB memory HDMI out
Sound Card
creative X-Fi Exteme 7..1 channel
Monitor(s) Displays
Acer V223W 22" widescreen DVI
Screen Resolution
1680x1050
Hard Drives
WDC WD5 500GB
WDC WD25 250GB
PSU
OCZ 550 watt
Case
Gateway
Cooling
2 fans
Keyboard
Dell
Mouse
Sony Vaio
Internet Speed
18MB/s down - .72MB /s up
When you go to Device Manager,. what shows up under Display adapters?

Is it a WDDM driver?

NVIDIA GeForce 8500 GT shows up under it
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer
OS
Windows 7
Is it a WDDM driver?

You could always use this fer tool to completely wipe out all video card drivers.

Guru3D - Driver Sweeper

Then run the installation again.
 

My Computer My Computer

Computer Manufacturer/Model Number
Cheap $399.00 E-Machine
OS
Windows 7 Pro & Vista Home Premium
CPU
Athlon 64 3800+ (Orleans) 2.40GHz
Motherboard
Winfast
Memory
2GB DDR2 RAM DIMM
Graphics Card(s)
NVIDIA GeForce 8500 GT 512 MB memory HDMI out
Sound Card
creative X-Fi Exteme 7..1 channel
Monitor(s) Displays
Acer V223W 22" widescreen DVI
Screen Resolution
1680x1050
Hard Drives
WDC WD5 500GB
WDC WD25 250GB
PSU
OCZ 550 watt
Case
Gateway
Cooling
2 fans
Keyboard
Dell
Mouse
Sony Vaio
Internet Speed
18MB/s down - .72MB /s up
Is it a WDDM driver?

You could always use this fer tool to completely wipe out all video card drivers.

Guru3D - Driver Sweeper

Then run the installation again.

Im not having problems with the video card though, I am having problems with the sound
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer
OS
Windows 7

My Computer My Computer

Computer Manufacturer/Model Number
Cheap $399.00 E-Machine
OS
Windows 7 Pro & Vista Home Premium
CPU
Athlon 64 3800+ (Orleans) 2.40GHz
Motherboard
Winfast
Memory
2GB DDR2 RAM DIMM
Graphics Card(s)
NVIDIA GeForce 8500 GT 512 MB memory HDMI out
Sound Card
creative X-Fi Exteme 7..1 channel
Monitor(s) Displays
Acer V223W 22" widescreen DVI
Screen Resolution
1680x1050
Hard Drives
WDC WD5 500GB
WDC WD25 250GB
PSU
OCZ 550 watt
Case
Gateway
Cooling
2 fans
Keyboard
Dell
Mouse
Sony Vaio
Internet Speed
18MB/s down - .72MB /s up
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