Win 7 Crashing - No error, just colorful lines

menoseficaz

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I recently built my machine from the ground up and it's been a lot of fun. However, not long after I started using it, it started doing a weird crash. There's no error. No blue screen. Just occasionally vertical lines on one of the two displays I have connected. The computer does not turn off/restart or even sound like it's running extra hard/etc. it sounds like nothing ever happened and it's just whirling away in its 3.1GHz glory.

I thought it might be an issue w/ RC, which I had installed before. But I recently upgraded to the full version of Home Premium, 64-bit and it's still doing it (slightly more than before the upgrade, actually - the crashes were more frequent just after installing RC, then they became less common as time went on, then got worse again when I upgraded to the full version).

I can't find a correlation of a certain program that makes it crash -- it seems completely random. And since there's no program in particular or error code I can take a screenshot of or generate a dump for, I feel kind of at a loss.

I hope someone can help - thanks for reading!!

I put my hardware profile in my account as I signed up, so you can check it out there, though I'm also open to questions if I left anything out.


Thanks again!

Lewis
 

My Computer My Computer

At a glance

Win 7 HP 64 bitAMD Phenom II X2 550 Black Edition Callisto 3...OCZ Gold Edition 4GB (2 x 2GB) 240-Pin DDR2 S...ASUS EAH4350 (ATI Radeon HD 4350)
Computer Manufacturer/Model Number
Home-built
OS
Win 7 HP 64 bit
CPU
AMD Phenom II X2 550 Black Edition Callisto 3.1GHz 2 x 512KB
Motherboard
GIGABYTE GA-MA785GM-US2H AM3/AM2+/AM2 AMD 785G HDMI Micro AT
Memory
OCZ Gold Edition 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066
Graphics Card(s)
ASUS EAH4350 (ATI Radeon HD 4350)
Sound Card
Onboard Realtek ALC889A
Monitor(s) Displays
1 - ASUS VH242H Black 23.6" 5ms 2 - Dell 19" - Model??
Hard Drives
Western Digital Caviar Green WD10EADS 1TB 32MB Cache SATA 3.0Gb/s 3.5" Internal
PSU
CORSAIR CMPSU-400CX 400W ATX12V V2.2 80 PLUS Certified Compa
Hi Lewis, Welcome to SF,

You could check the Event Viewer and see whether any Errors are listed there

Go To Start Under start search Type eventvwr under there Windows Log under that Application and right side panel check for Errors
 

My Computer My Computer

At a glance

Windows 7 Ultimate - 64-bit | Windows 8 Pro -...Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6M...8 GBNVIDIA® GeForce® GT 650M 2GB Graphics, Optimu...
Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
thanks for the reply - struggling to find 'Error'

Thanks for the quick reply Cap'n Jack - I can't seem to find any Errors on the right panel of the event viewer per your suggestion. Maybe I'm looking for the wrong thing? Screenshot attached.
 

My Computer My Computer

At a glance

Win 7 HP 64 bitAMD Phenom II X2 550 Black Edition Callisto 3...OCZ Gold Edition 4GB (2 x 2GB) 240-Pin DDR2 S...ASUS EAH4350 (ATI Radeon HD 4350)
Computer Manufacturer/Model Number
Home-built
OS
Win 7 HP 64 bit
CPU
AMD Phenom II X2 550 Black Edition Callisto 3.1GHz 2 x 512KB
Motherboard
GIGABYTE GA-MA785GM-US2H AM3/AM2+/AM2 AMD 785G HDMI Micro AT
Memory
OCZ Gold Edition 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066
Graphics Card(s)
ASUS EAH4350 (ATI Radeon HD 4350)
Sound Card
Onboard Realtek ALC889A
Monitor(s) Displays
1 - ASUS VH242H Black 23.6" 5ms 2 - Dell 19" - Model??
Hard Drives
Western Digital Caviar Green WD10EADS 1TB 32MB Cache SATA 3.0Gb/s 3.5" Internal
PSU
CORSAIR CMPSU-400CX 400W ATX12V V2.2 80 PLUS Certified Compa
Thanks for the quick reply Cap'n Jack - I can't seem to find any Errors on the right panel of the event viewer per your suggestion. Maybe I'm looking for the wrong thing? Screenshot attached.
Lewis;

When I have had symptoms like what you describe, it was because the video driver was using timings not compatible with the monitor. I noticed you are using two widely different size monitors so you must be using independent screen resolution for each monitor?

I would first verify you are using compatible resolution and refresh rates per each monitor's manufacturer, then use the monitor's own automatic settings button to see if the monitor can fix itself. Otherwise, the monitor in question may be failing?

Cheers!
Robert
 

My Computer My Computer

At a glance

...
OS
...
Check the cables and plugs?
 

My Computer My Computer

At a glance

Win7 x64 + x86Intel i7 920, other Intel chips, and the Atom...12 gB; 4 gB Lenovo; 1 gB Samsung netbookATI 4870
Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
I don't think it's strictly a monitor thing...

... since both monitors die simultaneously and the system itself poops out. (I cannot power down by simply hitting my power button but have to do a forced restart).

Both monitors are running at appropriate resolutions...

although...

Now that you mention that, I believe I have had more problems with the crashes when I run a certain game (Plants vs Zombies - awesome) that resizes the display. It doesn't typically crash in the game, but occasionally after I close it... maybe something there?

Thanks for all the feedback so far - any other suggestions?
 

My Computer My Computer

At a glance

Win 7 HP 64 bitAMD Phenom II X2 550 Black Edition Callisto 3...OCZ Gold Edition 4GB (2 x 2GB) 240-Pin DDR2 S...ASUS EAH4350 (ATI Radeon HD 4350)
Computer Manufacturer/Model Number
Home-built
OS
Win 7 HP 64 bit
CPU
AMD Phenom II X2 550 Black Edition Callisto 3.1GHz 2 x 512KB
Motherboard
GIGABYTE GA-MA785GM-US2H AM3/AM2+/AM2 AMD 785G HDMI Micro AT
Memory
OCZ Gold Edition 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066
Graphics Card(s)
ASUS EAH4350 (ATI Radeon HD 4350)
Sound Card
Onboard Realtek ALC889A
Monitor(s) Displays
1 - ASUS VH242H Black 23.6" 5ms 2 - Dell 19" - Model??
Hard Drives
Western Digital Caviar Green WD10EADS 1TB 32MB Cache SATA 3.0Gb/s 3.5" Internal
PSU
CORSAIR CMPSU-400CX 400W ATX12V V2.2 80 PLUS Certified Compa
Also, I wanted to point out that sometimes, I get vertical colored lines on just one monitor. Other times, I get black/dark gray screens on both. Not sure if that's useful.
 

My Computer My Computer

At a glance

Win 7 HP 64 bitAMD Phenom II X2 550 Black Edition Callisto 3...OCZ Gold Edition 4GB (2 x 2GB) 240-Pin DDR2 S...ASUS EAH4350 (ATI Radeon HD 4350)
Computer Manufacturer/Model Number
Home-built
OS
Win 7 HP 64 bit
CPU
AMD Phenom II X2 550 Black Edition Callisto 3.1GHz 2 x 512KB
Motherboard
GIGABYTE GA-MA785GM-US2H AM3/AM2+/AM2 AMD 785G HDMI Micro AT
Memory
OCZ Gold Edition 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066
Graphics Card(s)
ASUS EAH4350 (ATI Radeon HD 4350)
Sound Card
Onboard Realtek ALC889A
Monitor(s) Displays
1 - ASUS VH242H Black 23.6" 5ms 2 - Dell 19" - Model??
Hard Drives
Western Digital Caviar Green WD10EADS 1TB 32MB Cache SATA 3.0Gb/s 3.5" Internal
PSU
CORSAIR CMPSU-400CX 400W ATX12V V2.2 80 PLUS Certified Compa
oooh - found the crash log!

Hi Lewis, Welcome to SF,

You could check the Event Viewer and see whether any Errors are listed there

Go To Start Under start search Type eventvwr under there Windows Log under that Application and right side panel check for Errors

Does this help at all?

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2010-01-03T01:18:02.847612800Z

EventRecordID 4775

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Gunter-PC

- Security

[ UserID] S-1-5-18
 

My Computer My Computer

At a glance

Win 7 HP 64 bitAMD Phenom II X2 550 Black Edition Callisto 3...OCZ Gold Edition 4GB (2 x 2GB) 240-Pin DDR2 S...ASUS EAH4350 (ATI Radeon HD 4350)
Computer Manufacturer/Model Number
Home-built
OS
Win 7 HP 64 bit
CPU
AMD Phenom II X2 550 Black Edition Callisto 3.1GHz 2 x 512KB
Motherboard
GIGABYTE GA-MA785GM-US2H AM3/AM2+/AM2 AMD 785G HDMI Micro AT
Memory
OCZ Gold Edition 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066
Graphics Card(s)
ASUS EAH4350 (ATI Radeon HD 4350)
Sound Card
Onboard Realtek ALC889A
Monitor(s) Displays
1 - ASUS VH242H Black 23.6" 5ms 2 - Dell 19" - Model??
Hard Drives
Western Digital Caviar Green WD10EADS 1TB 32MB Cache SATA 3.0Gb/s 3.5" Internal
PSU
CORSAIR CMPSU-400CX 400W ATX12V V2.2 80 PLUS Certified Compa
I don't believe it related to the problem that you have. Because there is the description.


Event ID 41

Source : Kernel-Power
Type : Error
Description : The last sleep transition was unsuccessful. This error could be caused if the system stopped responding failed or lost power during the sleep transition.

I hope you have all the Display drivers up to date. If you have an option for you Graphic card to set to default setting is worth a try.

Hope this helps
 

My Computer My Computer

At a glance

Windows 7 Ultimate - 64-bit | Windows 8 Pro -...Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6M...8 GBNVIDIA® GeForce® GT 650M 2GB Graphics, Optimu...
Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
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