is my dvd drive dying?

exc

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yesterday, i got this message in windows media player when playing the Inglourious Basterds DVD:

"Windows Media Player cannot play this DVD because there is a problem with digital copy protection between your DVD drive, decoder, and video card. Try installing an updated driver for your video card."

so i upgraded my samsung SH-S162L's firmware, and the DVD worked. 5 minutes ago, i put the DVD in again and i got the same message.

what do you guys think? is my dvd drive dying? no changes to the system were made after upgrading the firmware... nothing.
 
Last edited:

My Computer My Computer

OS
windows 7 pro x64
Have you tried any 3rd party dvd players?
Do you have any dvd decrypting software installed or a screen capture program running?
Have you tried to update your video driver?
 

My Computer My Computer

Computer Manufacturer/Model Number
SMN-Productions
OS
Windows 7 x86/x64, Server 2008r2, Web Server 2008
CPU
i7 v2 3930K Steping stone 2
Motherboard
ASUS Rampage IV Extreme
Memory
G.SKILL Ripjaws Z Series 32GB
Graphics Card(s)
AMD HD 5770
Monitor(s) Displays
Acer 21" and Samsung 20"
Hard Drives
Patriot Pyro 80GB
PSU
1000 Watt
Case
HAF-X
Cooling
4 Fans
Keyboard
Black Widow Ultimate
Have you tried a different Media Player, like VLC player??
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Have you tried any 3rd party dvd players?
Do you have any dvd decrypting software installed or a screen capture program running?
Have you tried to update your video driver?

Have you tried a different Media Player, like VLC player??

i don't have any decryping software or screen capture programs. i do have a codec pack: combined community codecs. all drivers and firmware on my setup are updated. i will try vlc media player and report back aftewards.
 

My Computer My Computer

OS
windows 7 pro x64
That message actually has to do more with your video card/drivers than your DVD drive. Make sure you have the latest official drivers for your video card.
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate RTM (Technet)
CPU
3.00 gigahertz Intel Core2 Duo E8400
Motherboard
ASUSTeK Computer INC. P5K/EPU Rev 1.xx
Memory
4GB
Graphics Card(s)
ATI Radeon X1950 Pro
Sound Card
Built in HD Audio
Monitor(s) Displays
22" Gateway LCD
Screen Resolution
1920 x 1200
Hard Drives
ST3160023A [Hard drive] (160.04 GB) -- drive 0, rev 8.01, ST3500630AS [Hard drive] (500.11 GB) -- drive 2, rev 3.AAK
ST3500630AS [Hard drive] (500.11 GB) -- drive 1, rev 3.AAK
Keyboard
Logitech G11
Mouse
Microsoft Wireless Laser Mouse 5000
Internet Speed
13.44 Mbps
What are your full system specs? All I can gather is your OS. Also, you should definitely make sure your computer is malware-free. Malware can cause all sorts of issues and this one is very similar to what happened to my old eMachines w3400 (in the end the crappy motherboard died). Malware could easily be corrupting your drivers, as was the case for me a few years ago.
 

My Computer My Computer

Computer Manufacturer/Model Number
iBuyPower Chimera X58
OS
Windows 8 Pro x64
CPU
Intel Core i7 920
Motherboard
Asus P6T Deluxe V2
Memory
12GB (2GB x6) Triple Channel DDR3 1333 MHz
Graphics Card(s)
ATI Radeon HD 4870 X2 2GB GDDR5
Sound Card
Integrated Digital HD 7.1 Surround Sound
Monitor(s) Displays
24.6-inch ASUS VW246H 20000:1 Contrast, 2 ms response time,
Screen Resolution
1920x1080
Hard Drives
1 TB 7200 RPM SATA II 3 GBps 16MB cache
PSU
NZXT 800W Gaming Series
Case
Guardian Inferno (Custom Painted NZXT Guardian 921)
Cooling
Thermaltake V1 Fan Cooling System OC Proof
Keyboard
Razer Lycosa
Mouse
iBuyPower Ergonomical Internet Mouse
Internet Speed
11 MBps High-speed Cable
That message actually has to do more with your video card/drivers than your DVD drive. Make sure you have the latest official drivers for your video card.

all drivers/firmware have always been updated. i still get the same message.

What are your full system specs? All I can gather is your OS. Also, you should definitely make sure your computer is malware-free. Malware can cause all sorts of issues and this one is very similar to what happened to my old eMachines w3400 (in the end the crappy motherboard died). Malware could easily be corrupting your drivers, as was the case for me a few years ago.

i'm pretty sure it has nothing to do with malware as this is a less-than-1-month-old system. also, i don't do anything fishy like download warez or visit weird websites. also, after doing a clean install of windows 7, i put kaspersky internet security on it immediately.

VLC media player works, albeit slower than windows media player, but acceptable. still, the error remains in windows media player, and i also cant get it to work in media player classic home cinemia and windows media center (the biggest problem as this is an HTPC).

at least i know that my drive works and that this is a software (probably codec) issue. what do you guys think?

specs:

windows 7 x64
acer h233h monitor
nvidia 8800gs
abit ip35 pro motherboard
onboard realtek hd sound card
samsung SH-S162L DVD drive
 

My Computer My Computer

OS
windows 7 pro x64
It may be an actually may be an issue with your windows media player.
 

My Computer My Computer

Computer Manufacturer/Model Number
SMN-Productions
OS
Windows 7 x86/x64, Server 2008r2, Web Server 2008
CPU
i7 v2 3930K Steping stone 2
Motherboard
ASUS Rampage IV Extreme
Memory
G.SKILL Ripjaws Z Series 32GB
Graphics Card(s)
AMD HD 5770
Monitor(s) Displays
Acer 21" and Samsung 20"
Hard Drives
Patriot Pyro 80GB
PSU
1000 Watt
Case
HAF-X
Cooling
4 Fans
Keyboard
Black Widow Ultimate
It may be an actually may be an issue with your windows media player.

It might be, Windows Media Player has always given me difficulties with playing back DVDs of any sorts. VLC is much better since it has all the proper codes you need. ;)

You can also try the klite mega codec pack and then try the playback with Windows Media Player again.

Codec Guide: K-Lite Codec Pack - Windows 7 codecs

-Bill
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Enterprise x64
CPU
i7-5820K
Motherboard
Asus X99 A
Memory
16GB DDR4
Graphics Card(s)
ASUS 2GB Nvidia 960GTX OC'd
Monitor(s) Displays
24"
Screen Resolution
1920x1080
Hard Drives
Samsung 1TB 840 SSD
Western Digital 1TB Black Drive
Seagate 2TB NAS Drive
PSU
Antec Earthwatts 650w
Case
Antec DF-85
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