windows 7 wont detect my sound card

[danneth]

Hey guys,

after searching for an hour or so and not finidng solution i thought i best post, ive just got my new computer running windows 7 and for some reason it wont detect my sound card?

ive tried installing various drivers from the guides off here etc but they all say the same thing

"setup is unable to detect a supported product on your system "

the card is a sound blaster audigy sb1394

this is a print screen of my device manager

thanks !

 

[stormy13]

danneth, welcome to the forums.

First thing that comes to mind is have you installed any motherboard/chipset drivers? Windows 7 has a fairly good inventory of drivers, but depending on the age of the hardware it may be not much more than enough to provide basic functionality, and take actual drivers from the hardware manufacturer to get full function out of it.

 

[Coolness]

Hey guys,

after searching for an hour or so and not finidng solution i thought i best post, ive just got my new computer running windows 7 and for some reason it wont detect my sound card?

ive tried installing various drivers from the guides off here etc but they all say the same thing

"setup is unable to detect a supported product on your system "

the card is a sound blaster audigy sb1394

this is a print screen of my device manager

thanks !

Are you sure its plugged with power n' all? Does it work on any other system/ OS on the same system?

 

[danneth]

danneth, welcome to the forums.

First thing that comes to mind is have you installed any motherboard/chipset drivers? Windows 7 has a fairly good inventory of drivers, but depending on the age of the hardware it may be not much more than enough to provide basic functionality, and take actual drivers from the hardware manufacturer to get full function out of it.

Hi,

as far as i can remember i just installed windows 7 and a few drivers like realtek etc from the disc provided for the motherboard/chipset

this is my comp spec

and the model number of the card is SB0090

 

[danneth]

Hey guys,

after searching for an hour or so and not finidng solution i thought i best post, ive just got my new computer running windows 7 and for some reason it wont detect my sound card?

ive tried installing various drivers from the guides off here etc but they all say the same thing

"setup is unable to detect a supported product on your system "

the card is a sound blaster audigy sb1394

this is a print screen of my device manager

thanks !

Are you sure its plugged with power n' all? Does it work on any other system/ OS on the same system?

"Are you sure its plugged with power n' all" - not sure what you mean with this??

i dont know if it works on this system with a different OS as i have only had windows 7 on this machine but it worked on my last comp with XP

 

[computersplus]

Hardware Detection

The hardware detection for this would be at the bios level not the OS the boards bios does not see the card as being plugged in.

Always in this situation remove and reinstall the card in the slot sometimes they just don't go into the slot all the way.

Also if the board is old and the hardware that you are trying to use is a lot newer it could require a bios update for support of the newer hardware.

 

[computersplus]

Try This

Try this also, remove the card then clear your CMOS by pulling battery then push the power button in for about 10 seconds then reinstall battery and leave card out now start up the computer all the way then shut it down reinstall the card and reboot and see what happens.

 

[danneth]

The hardware detection for this would be at the bios level not the OS the boards bios does not see the card as being plugged in.

Always in this situation remove and reinstall the card in the slot sometimes they just don't go into the slot all the way.

Also if the board is old and the hardware that you are trying to use is a lot newer it could require a bios update for support of the newer hardware.

Hi

ive tried using the card in the various slots but there all doing the same thing, the computer is alot newer then the card ive had a look in the bios as i thought it might be something that needs enabling but cant seem to see anything but then again im not 100% on what i would actually be looking for

 

[Orpheous]

Have you tried shutting down, removing the card, rebooting, shutting down, re-installing card, rebooting?

 

[computersplus]

Bad Card

It is possible that the card is bad

 

[Orpheous]

You may also need to disable the azalia audio in bios:

 

[danneth]

It is possible that the card is bad

you might be right ive just tried taking it out rebooting without it etc, but whe i put it back in it kept crashing loading windows up took it back out and comp is fine again

dead card?

 

[jfar]

Hey guys,

after searching for an hour or so and not finidng solution i thought i best post, ive just got my new computer running windows 7 and for some reason it wont detect my sound card?

ive tried installing various drivers from the guides off here etc but they all say the same thing

"setup is unable to detect a supported product on your system "

the card is a sound blaster audigy sb1394

this is a print screen of my device manager

thanks !

Hi, can you please post your System specs, Thank You.

 

[Orpheous]

... or better still, fill your system specs in your user control panel
http://www.sevenforums.com/profile.php?do=extra

 

[computersplus]

Any Other PCI Cards

have you had issues with any other pci cards on this board just curious if say a modem would be detected?

 

[Orpheous]

It is possible that the card is bad

you might be right ive just tried taking it out rebooting without it etc, but whe i put it back in it kept crashing loading windows up took it back out and comp is fine again

dead card?

most likely, unless there are incorrect jumper/connector configurations on the card...
I have the same motherboard as you, I think the onboard realtek sound is actually pretty good anyway

 

[computersplus]

Sound Blaster

I have found Sound Blaster cards can be rather finicky to install sometimes as well.

 

[danneth]

Hey guys,

after searching for an hour or so and not finidng solution i thought i best post, ive just got my new computer running windows 7 and for some reason it wont detect my sound card?

ive tried installing various drivers from the guides off here etc but they all say the same thing

"setup is unable to detect a supported product on your system "

the card is a sound blaster audigy sb1394

this is a print screen of my device manager

thanks !

Hi, can you please post your System specs, Thank You.

http://i106.photobucket.com/albums/m275/danneth_2006/coomp.jpg

 

[danneth]

have you had issues with any other pci cards on this board just curious if say a modem would be detected?

ive not used either of the two spare slots before so not sure on this one, hopefully its just the card thats dead as when ever i put it in the comp now its crashing the comp

 

[danneth]

It is possible that the card is bad

you might be right ive just tried taking it out rebooting without it etc, but whe i put it back in it kept crashing loading windows up took it back out and comp is fine again

dead card?

most likely, unless there are incorrect jumper/connector configurations on the card...
I have the same motherboard as you, I think the onboard realtek sound is actually pretty good anyway

its alright, just the quality in game doesn't seem as good and the mp3 is no where near as loud