BSOD With Dragon Age Origins

[DarkKnife]

Hi everyone,

I just passed to Windows 7 64 bits this weekend and I have a recurrent problem.

When i play to Dragon Age Origin my computer just reboot with a dump crash. I can't played more than one hour. I've checked the .dmp but i can't read that.

If everyone can identify the problem I will be the happiest man of the world ! (because this game is very good)

Thanks!

P.S : I'm french , Sorry if there's some bizarre sentences.

 

[Pauly]

We need to see the actual dump files please post them all using the paperclip attachment in your next reply

If your not sure how this will explain
http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

 

[DarkKnife]

Thanks for you reply, i have join the dmp file.

 

[Pauly]

What ?
You need to upload the dump files as per instructions in previous post, if your having problems you may need to drag them to desktop before it will let you zip them up, then post them with paperclip attachment on your next post

 

[DarkKnife]

uh. I dont't understand ! i've made that. It's on my first message. I've made an Edit.

 

[zigzag3143]

Hi everyone,

I just passed to Windows 7 64 bits this weekend and I have a recurrent problem.

When i play to Dragon Age Origin my computer just reboot with a dump crash. I can't played more than one hour. I've checked the .dmp but i can't read that.

If everyone can identify the problem I will be the happiest man of the world ! (because this game is very good)

Thanks!

P.S : I'm french , Sorry if there's some bizarre sentences.

Hi and welcome


This crash wes probably caused by you sound dirver portcls.sys

I would download a fresh copy and reinstall it
also i would run a system file check
type cmd in search>right click and run as admin>sfc /scannow
.

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\012410-416296-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`0285a000 PsLoadedModuleList = 0xfffff800`02a97e50
Debug session time: Sun Jan 24 08:40:31.265 2010 (GMT-5)
System Uptime: 0 days 16:12:25.000
Loading Kernel Symbols
...............................................................
................................................................
...........................
Loading User Symbols
Loading unloaded module list
......................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F7, {200f88003f73fbc, f88003f73fbc, ffff077ffc08c043, 0}

*** WARNING: Unable to verify timestamp for RTKVAC64.SYS
*** ERROR: Module load completed but symbols could not be loaded for RTKVAC64.SYS
Probably caused by : portcls.sys ( portcls!_report_gsfailure+26 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_OVERRAN_STACK_BUFFER (f7)
A driver has overrun a stack-based buffer.  This overrun could potentially
allow a malicious user to gain control of this machine.
DESCRIPTION
A driver overran a stack-based buffer (or local variable) in a way that would
have overwritten the function's return address and jumped back to an arbitrary
address when the function returned.  This is the classic "buffer overrun"
hacking attack and the system has been brought down to prevent a malicious user
from gaining complete control of it.
Do a kb to get a stack backtrace -- the last routine on the stack before the
buffer overrun handlers and bugcheck call is the one that overran its local
variable(s).
Arguments:
Arg1: 0200f88003f73fbc, Actual security check cookie from the stack
Arg2: 0000f88003f73fbc, Expected security check cookie
Arg3: ffff077ffc08c043, Complement of the expected security check cookie
Arg4: 0000000000000000, zero

Debugging Details:
------------------


DEFAULT_BUCKET_ID:  GS_FALSE_POSITIVE_MISSING_GSFRAME

SECURITY_COOKIE:  Expected 0000f88003f73fbc found 0200f88003f73fbc

BUGCHECK_STR:  0xF7_ONE_BIT

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  audiodg.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff88003f6cf76 to fffff800028cbf00

STACK_TEXT:  
fffff880`0441b568 fffff880`03f6cf76 : 00000000`000000f7 0200f880`03f73fbc 0000f880`03f73fbc ffff077f`fc08c043 : nt!KeBugCheckEx
fffff880`0441b570 fffff880`03f5e270 : 00000000`00000000 00000000`00000000 00000000`00000002 00000000`00000000 : portcls!_report_gsfailure+0x26
fffff880`0441b5b0 fffff880`03f6811e : fffffa80`04de0950 fffffa80`02cb5d30 fffffa80`04de0940 fffffa80`058cab30 : portcls!PcWmiLogEvent+0xf4
fffff880`0441b690 fffff880`03f6818f : fffffa80`058cab30 fffffa80`04de0940 00000000`00000040 00000000`00000001 : portcls!CPortPinWaveCyclic::GetKsAudioPosition+0x132
fffff880`0441b740 fffff880`03fd67ff : fffffa80`02cb5d30 fffffa80`03667660 fffffa80`04de0940 00000000`00000000 : portcls!CPortPinWaveCyclic::GetKsAudioPosition+0x1a3
fffff880`0441b770 fffff880`03fe253f : fffffa80`02cb5d30 fffff880`00000006 fffff880`0441b890 fffff8a0`00a72560 : ks!KspPropertyHandler+0x71f
fffff880`0441b7e0 fffff880`03f7b944 : fffff880`0441b890 fffff8a0`00a72560 fffffa80`02cb5d30 00000000`00000003 : ks!KsPropertyHandler+0x1b
fffff880`0441b830 fffff880`03f89d4c : fffffa80`036acd40 fffffa80`038f7c80 fffffa80`02cb5d30 00000000`00000003 : portcls!PcHandlePropertyWithTable+0x64
fffff880`0441b860 fffff880`03f7afa1 : fffffa80`02cb5d30 fffffa80`03667660 fffffa80`036677b0 fffff800`02bb9af5 : portcls!CPortPinWaveCyclic::DeviceIoControl+0x2bc
fffff880`0441b8d0 fffff880`03fd601b : 00000000`c000000d fffffa80`02cb5f68 00000000`00000000 11d06e1b`45ffaaa0 : portcls!DispatchDeviceIoControl+0x79
fffff880`0441b900 fffff880`03f7a06c : 00000000`00000001 fffffa80`02cb5fb0 fffffa80`036d5020 fffff880`03c005fb : ks!KsDispatchIrp+0xdb
fffff880`0441b930 fffff880`03c0eeac : 00000000`00000001 fffffa80`02cb5fb0 fffff880`0441ba20 fffff880`03c00a87 : portcls!PcDispatchIrp+0x5c
fffff880`0441b960 00000000`00000001 : fffffa80`02cb5fb0 fffff880`0441ba20 fffff880`03c00a87 fffffa80`02cb5d02 : RTKVAC64+0x1eac
fffff880`0441b968 fffffa80`02cb5fb0 : fffff880`0441ba20 fffff880`03c00a87 fffffa80`02cb5d02 fffffa80`02cb5d30 : 0x1
fffff880`0441b970 fffff880`0441ba20 : fffff880`03c00a87 fffffa80`02cb5d02 fffffa80`02cb5d30 00000000`00000001 : 0xfffffa80`02cb5fb0
fffff880`0441b978 fffff880`03c00a87 : fffffa80`02cb5d02 fffffa80`02cb5d30 00000000`00000001 fffffa80`02cb5d30 : 0xfffff880`0441ba20
fffff880`0441b980 fffff880`03c00825 : 00000000`00000001 fffffa80`02cb5f68 fffffa80`02cb5fb0 fffffa80`02cb5d30 : ksthunk!CKSThunkDevice::DispatchIoctl+0xcf
fffff880`0441b9b0 fffff800`02be43a7 : fffffa80`033e6f20 fffff880`0441bca0 fffffa80`00000000 fffffa80`033e6f20 : ksthunk!CKernelFilterDevice::DispatchIrp+0x11d
fffff880`0441ba10 fffff800`02be4c06 : 00000000`023cf700 00000000`00000349 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x607
fffff880`0441bb40 fffff800`028cb153 : fffffa80`046c6b60 00000000`023cf6e8 fffff880`0441bbc8 00000000`00000001 : nt!NtDeviceIoControlFile+0x56
fffff880`0441bbb0 00000000`7712ff2a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`023cf6b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7712ff2a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
portcls!_report_gsfailure+26
fffff880`03f6cf76 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  portcls!_report_gsfailure+26

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: portcls

IMAGE_NAME:  portcls.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bcc03

FAILURE_BUCKET_ID:  X64_0xF7_ONE_BIT_MISSING_GSFRAME_portcls!_report_gsfailure+26

BUCKET_ID:  X64_0xF7_ONE_BIT_MISSING_GSFRAME_portcls!_report_gsfailure+26

Followup: MachineOwner
---------

 

[DarkKnife]

I have a creative Sound blaster Live on the computer but Seven doesn't want it. So i've installed motherboard integrated chipset. So I think it's possible.

I think i have to drop my Sound blaster and clean my 7 !

 

[zigzag3143]

I have a creative Sound blaster Live on the computer but Seven doesn't want it. So i've installed motherboard integrated chipset. So I think it's possible.

I think i have to drop my Sound blaster and clean my 7 !

Are you 64bit or 32? I also have a sound blaster live .

 

[DarkKnife]

I'm on 64 bits

 

[zigzag3143]

I'm on 64 bits

Did you try creative for the driver? Creative Worldwide Support

 

[Dubya]

BSOD (Blue screen of death) is almost always caused either by faulty hardware or dodgy hardware drivers - in this case your graphics.
Make sure you have the correct most up-to-date graphics card drivers installed.
If you still get the problem, then you'll have to start investigating your hardware. It is possible that you may even have faulty RAM, considering Dragon Age is a huge game and if its trying to load data to RAM and you have a faulty module this may well be a cause of the problem.
However, my advice would be to swap out your graphics card first and see if you still get the problem...

 

[DarkKnife]

Did you try creative for the driver? Creative Worldwide Support

Yes, but Sound Blaster Live is not yet supported. (I just check on the US website, but on french website there is nothing)

Edit : Maybe, i've founded a beta driver for 7. But i think it's 32 bits.

 

[Dubya]

Sounds like you've answered your own question! If you know that Sound Blaster Live is not supported yet, why did you even bother posting this problem?
My advice: get a supported sound card!