ATI HD 5770 is Hell on Earth

[Fumz]

It is true that not every nvidia driver release has been flawless, I readily cede the point; however, there's a huge difference between a buggy nvidia driver and buggy catalyst drivers.

Typically, a buggy nvidia driver, like the current release, may lose some functionality... like riva tuner or the evga precision tool won't work. It's quickly corrected, either by nvidia or by a third party within hours. On the other hand, with ATI, buggy drivers usually mean "catastrophic failures"... followed by incessant blue screens and an inability to even uninstall the software by normal means... even for really experienced users who know their stuff... like skunksmash. These aren't solved easily or quickly because ATI, besides being notorious for writing bad drivers, is also know for being very slow to admit their drivers are bad.

I'm not talking out of my keister here... I've had a few ATI cards... hardware = great; software = teh suck... and yes, on more than one occasion I've had the uninstallable control panel issue... something that's never happened with nvidia.

Now, while I'm sure we could drum up an nvidia horror story, I'm also sure that we could drum up exponentially more ATI horror stories.

 

[DarkPhoenix]

I bought an ATI HD 5770 card after everyone here said I would love it and how its so great.
I had a cheaper hdmi msi card with didint even pass sound through hdmi so I though what the hell.

Little did I know.

Grey screens with horizontal and vertical lines showing up all of a sudden making me restart my pc just to get things back to normal.

When watching movies I get this crackling popping noise.

And nobody seems to be helping in my old topic (http://www.sevenforums.com/graphic-cards/57162-video-card-question.html)

So this is why I decided to start this new one, to see if anyone can help me.

Yes I have downloaded all the latest drivers, catalyst center,etc.... and nothing.
Same problem.

Funny thing is I don't even play games on my PC. So i'm not running it hard or anything!

Can't anyone please just help me out??

I just got a 5750 the card right below yours.. so far no problems.. but I did find out sometimes the old drivers don't uninstall properly and you need to clean your system of all bits with the Microsoft Installer Clean Up Utility. I found this out cus I had trouble installing the new downloaded drivers after trying the drivers on the CD. Get it here: |MG| Windows Installer CleanUp Utility 7.2 Download

Couldn't hurt to try it.

Also, the tech support at ATI is very good. Have you tried them? I know its a pain in the butt because you have to go online first and start a support ticket. but they may know of a file you can download for a fix.

Like I said, so far I have not had trouble with this card.. I hope I do not. It's 1 gig and DDR 5, Pixel Shader 5.0 and Direct X 11 supported. Cost me enough almost 200 bucks. It seems to me if this thing has bugs ATI will make it right.. And it comes default with a Double Lifetime Warranty - So if you continue to have problems ATI should make it right.

Someone above mentioned Color problems .. I have One color problem with Doom 3.. crashes to desktop and the colors all are all screwed up. I cannot see it being the cards fault, but rather a conflict with something in the software that needs a workaround.

 

[smarteyeball]

I'm sure your aware of the driver problems ati have had since the beginning of time. I steer well clear form them and creative.

After recently grabbing a Auzen X-FI Forte 7.1 (basically a Creative card) - I'm inclined to agree.

ATI + Creative drivers = Double FFS

 

[ThePizzaMan]

It is true that not every nvidia driver release has been flawless, I readily cede the point; however, there's a huge difference between a buggy nvidia driver and buggy catalyst drivers.

Typically, a buggy nvidia driver, like the current release, may lose some functionality... like riva tuner or the evga precision tool won't work. It's quickly corrected, either by nvidia or by a third party within hours. On the other hand, with ATI, buggy drivers usually mean "catastrophic failures"... followed by incessant blue screens and an inability to even uninstall the software by normal means... even for really experienced users who know their stuff... like skunksmash. These aren't solved easily or quickly because ATI, besides being notorious for writing bad drivers, is also know for being very slow to admit their drivers are bad.

I'm not talking out of my keister here... I've had a few ATI cards... hardware = great; software = teh suck... and yes, on more than one occasion I've had the uninstallable control panel issue... something that's never happened with nvidia.

Now, while I'm sure we could drum up an nvidia horror story, I'm also sure that we could drum up exponentially more ATI horror stories.

very very true.... haha i know its flawed..... but.... it works for me so i'm happy

 

[DarkPhoenix]

I'm sure your aware of the driver problems ati have had since the beginning of time. I steer well clear form them and creative.

After recently grabbing a Auzen X-FI Forte 7.1 (basically a Creative card) - I'm inclined to agree.

ATI + Creative drivers = Double FFS

LOL .. Nvidia has had just as many driver problems since the beginning of time.. depending on the system.

I believe it's Not the card... it's Not the Drivers.. it's the system.

I have seen so many people who swear they always had trouble with nvidia cards/drivers and never ATI cards/drivers.. then you will find just as many people claiming the opposite.

I used to love nvidia back years ago when their cards and driver would work better in my system than ATI.. I stayed away from ATI for years.

Now with this system, Nvidia cards and drivers hate it.. gives me huge problems.. but the ATI cards and drivers work just fine.

Depending on you motherboard, processor, power supply and OS you will have problems with either of these products.. it does not mean one is really any better or worse than the other ATI or Nvidia. To claim this is the case is silly IME. - (In My Experience)

 

[hostelo]

kpo I downloaded the drivers you said an My drivers show up exactly like on your screen shots

same problems vertical lines screen goes gray, have to reset my computer, it happens at least 4 times a day.
I use to leave my computer on for a few days while downloading stuff, now i cant because whenever I come back to check it it has the gray screen. i heard there is a hotfix on this if you switch the car to the other pci slot on my mboard, anyone heard of this??

someone suggested this in my old topic (http://www.sevenforums.com/graphic-cards/57162-video-card-question-2.html)


and also same problem with the sound


god I cant believe I paid 200 for this crap

 

[hostelo]

darkphoenix I will try this but my old drivers unistalled fine and the ATI drives installed without a hitch.
the problem is the drivers suck

sigh i guess i will have to go the way of ati customer service hell

 

[FuturDreamz]

Damn... And I thought the GMA 500 was bad.
Here's to wishing you good luck.

 

[Fumz]

LOL .. Nvidia has had just as many driver problems since the beginning of time.. depending on the system.

I believe it's Not the card... it's Not the Drivers.. it's the system.

I have seen so many people who swear they always had trouble with nvidia cards/drivers and never ATI cards/drivers.. then you will find just as many people claiming the opposite.

I used to love nvidia back years ago when their cards and driver would work better in my system than ATI.. I stayed away from ATI for years.

Now with this system, Nvidia cards and drivers hate it.. gives me huge problems.. but the ATI cards and drivers work just fine.

Depending on you motherboard, processor, power supply and OS you will have problems with either of these products.. it does not mean one is really any better or worse than the other ATI or Nvidia. To claim this is the case is silly IME. - (In My Experience)

I respectfully disagree with the position that it's the system and not the drivers.

Granted, not enough people do their due diligence when it comes to finding out what hardware works best with their other components, and all sorts of problem can ensue; poor choices in hardware typically manifests in graphics errors as that's usually when the biggest demands are placed on the system. For example: Seasonic = great PSU's; Corsair = fairly decent RAM; DFI = great oc board... however, for the longest time DFI was telling people not to use either Corsair or Seasonics with their boards because they just didn't play nice together. Despite the warnings... well, you know... a lot of bitching and moaning.

However, ATI's seem to have more than their fair share of driver issues even when the system is otherwise solid and in perfect working condition; when all parts are working well together and when the user is competent. Take for example ATI's current drivers and their 5x series. Great hardware, but even solid rigs are being taken out because ATI has just always managed to screw up in terms of drivers. I don't think I've read a review yet on the 5x series that didn't bring up this topic in one form or another?

... We are also not impressed with driver issues that keep cropping up in recent games, and what seems like a lack of focus on features and performance in brand new game titles as soon as they hit the shelves. We can’t blame AMD for the lack of DX11 titles right now, we know those are coming, and look forward to playing them with AMD hardware.
When the Radeon HD 5970 works, it works incredibly well and will give you the highest framerates we’ve ever seen in games. However, not every game is bug free; there are some titles where CrossFireX scaling is poor, and lack of features like AA support hinder the 5970’s value. Hopefully AMD can get the software side of things worked out, because AMD does have a nice piece of hardware here that is going to have a home in my computer.

Conclusion - AMD ATI Radeon HD 5970 Video Card Review | [H]ard|OCP


How long before ATI fixes this? It's been what now, almost 3 months? As for nvidia, they just released a buggy driver too; however, Unwinder fixed the issue in less than 24 hours: 196.21 WHQL Breaks AB and Precision... - Page 2 - Guru3D.com Forums You just never see that kind of rapid turnaround with ATI.

The most damning evidence against ATI though is time. If you give ATI enough time, then sooner or later that piece of hardware that didn't play nice with the system will all of a sudden work as it should; when they finally get the drivers right. Come September, the 5 series is going to be badass.

 

[smarteyeball]

Personally, I think that the quality of driver developments for a very wide range of products has generally declined overall.

As to why, I doubt theres a single simple answer. Maybe more modern OS'es (ie Vista/7) are harder to code for, less talented staff, less actual development staff employed - who knows

The end result is still the same = dissatisfied customers for a lot of products.

 

[ThePizzaMan]

hmm... looking at his motherboard.... it also could be that ati card doesn't like your intel chipset so much

 

[hostelo]

ok so I called customer service and explained the problem to the guy.

He says that its possible my card my be malfunctioning because of the gray screen with vertical lines but he also said it could be a problem with the drivers.

He also mentioned that there is supposed to be a new driver coming out this month to address this problem and others.

 

[skunksmash]

sigh......

it must of been ''pizzaman'' who told you the card was the best thing since sliced bread.

the drivers are improving, ever so slightly..... the 8.70 RC2 is running like a charm on my card...

this ''GSOD'' (grey screen of death, as its become known) is a real pest... some say its a driver issue, yet ppl with matching H/W & the same drivers are not seeing the same things

many many ppl belive this problem is related to overheating GDDR IC chips, apparently if case airflow is no good (coupled with the fact these cards dont utilize a backplate) the VRAM ends up overheating causing all of the above.

ppl have been able to cure this problem by adding extra heatsinks to the rear of the card, i personally would not be doing any of that to get a brand new product functioning, it would be going straight back.....

if you really want to perservere with this card adding these small blocks may well solve your troubles.

 

[ThePizzaMan]

sigh......

it must of been ''pizzaman'' who told you the card was the best thing since sliced bread.

the drivers are improving, ever so slightly..... the 8.70 RC2 is running like a charm on my card...

this ''GSOD'' (grey screen of death, as its become known) is a real pest... some say its a driver issue, yet ppl with matching H/W & the same drivers are not seeing the same things

many many ppl belive this problem is related to overheating GDDR IC chips, apparently if case airflow is no good (coupled with the fact these cards dont utilize a backplate) the VRAM ends up overheating causing all of the above.

ppl have been able to cure this problem by adding extra heatsinks to the rear of the card, i personally would not be doing any of that to get a brand new product functioning, it would be going straight back.....

if you really want to perservere with this card adding these small blocks may well solve your troubles.

actually no it wasn't me it was frostmourne

 

[skunksmash]

sigh......

it must of been ''pizzaman'' who told you the card was the best thing since sliced bread.

the drivers are improving, ever so slightly..... the 8.70 RC2 is running like a charm on my card...

this ''GSOD'' (grey screen of death, as its become known) is a real pest... some say its a driver issue, yet ppl with matching H/W & the same drivers are not seeing the same things

many many ppl belive this problem is related to overheating GDDR IC chips, apparently if case airflow is no good (coupled with the fact these cards dont utilize a backplate) the VRAM ends up overheating causing all of the above.

ppl have been able to cure this problem by adding extra heatsinks to the rear of the card, i personally would not be doing any of that to get a brand new product functioning, it would be going straight back.....

if you really want to perservere with this card adding these small blocks may well solve your troubles.

actually no it wasn't me it was frostmourne

i know mate....., just pulling your chain

 

[ThePizzaMan]

sigh......

it must of been ''pizzaman'' who told you the card was the best thing since sliced bread.

the drivers are improving, ever so slightly..... the 8.70 RC2 is running like a charm on my card...

this ''GSOD'' (grey screen of death, as its become known) is a real pest... some say its a driver issue, yet ppl with matching H/W & the same drivers are not seeing the same things

many many ppl belive this problem is related to overheating GDDR IC chips, apparently if case airflow is no good (coupled with the fact these cards dont utilize a backplate) the VRAM ends up overheating causing all of the above.

ppl have been able to cure this problem by adding extra heatsinks to the rear of the card, i personally would not be doing any of that to get a brand new product functioning, it would be going straight back.....

if you really want to perservere with this card adding these small blocks may well solve your troubles.

actually no it wasn't me it was frostmourne

i know mate....., just pulling your chain

you mean the one i left in that guys car? whoops...... haha

 

[hostelo]

now yet another problem


when my piece of crap 5770 decides to work for a little while and not give me a gray screen i use it a lot with my plasma tv extended to be able to watch movies

My old 50 dollar card use to fill my plasma screen completely, now with my SUPPOSEDLY better HD 5770 I cant get my plasma screen to fill up completely, I get 2 small black bars on the sides and top and bottom aswell

what should I do?

 

[Frostmourne]

I'd look in CCC and see if the modes listed are supported by your tv.

 

[bassfisher6522]

Those black bands are part of the aspect ratio of true 16:9, they are always there. Even in HD broadcasts from your cable or satellite provider they are there. If your old card filled up your plasma screen, then it converted it to 4:3 aspect ratio or a setting was change. As for your other issues with the card, definitely check airflow and that it's adequate and equalized, check for the latest driver or it's a defaulty card.

 

[alph200]

Had one in m system for several weeks now. Had black screen and recover notifications on a couple of occasions, downloaded the latest drivers 27/1/10 and the picture quality is awsome.