Random BSOD

C

christoph404

New member
Local time
8:10 AM
Messages
5
Guys,

I've been following this forum for some time now, your advice is great. I hope that I can seek some help now myself. I built what was for me a dream machine. It's no super game machine or anything like that but I picked out what in hardware what I liked, stuck it all together and was a happy camper. This was early last year. Then random BSODs showed up in Vista. I got so frustrated that I actually turned off my machine, used my work laptop all the time and never touched the self built one again. Then Windows 7 came out, I thought I'd give it one more try. Installed 7, it ran for a few days without a problem. All of a sudden - doing nothing, just ideling - a BSOD. Today again, while reading news on the web. I don't want to switch back to my laptop so I'm hoping that with the attached minidump somebody can help me figure out what seems to be causing my problems.

Any help is more than appreciated.

Thanks,
Christoph
 

My Computer

Computer Manufacturer/Model Number
self built
OS
Windows 7
CPU
Intel Core 2 Quad Q6600 Kentsfield 2.4GHz LGA 775
Motherboard
ASUS P5E LGA 775 Intel X38 ATX
Memory
Kingston HyperX NVIDIA SLI-Ready 2GB (2 x 1GB) 240-Pin DDR2
Graphics Card(s)
EVGA 512-P3-N801-AR GeForce 8800 GT 512MB 256-bit GDDR3 PCI
Sound Card
Delta 66 - M-Audio
Monitor(s) Displays
Acer AL2216
Hard Drives
Western Digital Caviar Blue WD5000AAJS 500GB 7200 RPM SATA 3.0Gb/s
Case
COOLER MASTER Centurion 5 CAC-T05-UB
Did I do anything wrong with my post above? I'm surprised not having gotten any responses.

Christoph
 

My Computer

Computer Manufacturer/Model Number
self built
OS
Windows 7
CPU
Intel Core 2 Quad Q6600 Kentsfield 2.4GHz LGA 775
Motherboard
ASUS P5E LGA 775 Intel X38 ATX
Memory
Kingston HyperX NVIDIA SLI-Ready 2GB (2 x 1GB) 240-Pin DDR2
Graphics Card(s)
EVGA 512-P3-N801-AR GeForce 8800 GT 512MB 256-bit GDDR3 PCI
Sound Card
Delta 66 - M-Audio
Monitor(s) Displays
Acer AL2216
Hard Drives
Western Digital Caviar Blue WD5000AAJS 500GB 7200 RPM SATA 3.0Gb/s
Case
COOLER MASTER Centurion 5 CAC-T05-UB
christoph404 said:
Guys,

I've been following this forum for some time now, your advice is great. I hope that I can seek some help now myself. I built what was for me a dream machine. It's no super game machine or anything like that but I picked out what in hardware what I liked, stuck it all together and was a happy camper. This was early last year. Then random BSODs showed up in Vista. I got so frustrated that I actually turned off my machine, used my work laptop all the time and never touched the self built one again. Then Windows 7 came out, I thought I'd give it one more try. Installed 7, it ran for a few days without a problem. All of a sudden - doing nothing, just ideling - a BSOD. Today again, while reading news on the web. I don't want to switch back to my laptop so I'm hoping that with the attached minidump somebody can help me figure out what seems to be causing my problems.

Any help is more than appreciated.

Thanks,
Christoph
Click to expand...

This one was caused by Mcshield.exe which is part of you rmacaffee. I would uninstall it just to see if it fixes the problem

I would also run a system file check
type cmd in search>right click and run as admin>sfc /scannow

If you are overclocking stop


Ken


Code: 
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\020710-20529-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a03000 PsLoadedModuleList = 0xfffff800`02c40e50
Debug session time: Sun Feb  7 19:32:29.424 2010 (GMT-5)
System Uptime: 2 days 23:16:54.376
Loading Kernel Symbols
...............................................................
................................................................
..............................
Loading User Symbols
Loading unloaded module list
..................................................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 6f8, fffff80002a7b18e}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff80002a7b18e

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  Mcshield.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002a74469 to fffff80002a74f00

STACK_TEXT:  
fffff880`02b69ce8 fffff800`02a74469 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff880`02b69cf0 fffff800`02a72932 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`02b69e30 fffff800`02a7b18e : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff881`07e0cfd0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SwapContext_PatchXSave+0x8b


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiDoubleFaultAbort+b2
fffff800`02a72932 90              nop

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiDoubleFaultAbort+b2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

Followup: MachineOwner
---------

'
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
WOW! Thank you so much. I had no idea that McAfee can crash a machine. This happened also when I ran Vista... Thank you again!
Christoph
 

My Computer

Computer Manufacturer/Model Number
self built
OS
Windows 7
CPU
Intel Core 2 Quad Q6600 Kentsfield 2.4GHz LGA 775
Motherboard
ASUS P5E LGA 775 Intel X38 ATX
Memory
Kingston HyperX NVIDIA SLI-Ready 2GB (2 x 1GB) 240-Pin DDR2
Graphics Card(s)
EVGA 512-P3-N801-AR GeForce 8800 GT 512MB 256-bit GDDR3 PCI
Sound Card
Delta 66 - M-Audio
Monitor(s) Displays
Acer AL2216
Hard Drives
Western Digital Caviar Blue WD5000AAJS 500GB 7200 RPM SATA 3.0Gb/s
Case
COOLER MASTER Centurion 5 CAC-T05-UB
Welcome!

I'm no BSOD expert, but my best guess is your anti-virus, McAfee. Try disabling it, and see if the problem goes away.

Also try opening an elevated command prompt and running sfc /scannow.

Code: 
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\Desktop\020710-20529-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a03000 PsLoadedModuleList = 0xfffff800`02c40e50
Debug session time: Sun Feb  7 19:32:29.424 2010 (GMT-5)
System Uptime: 2 days 23:16:54.376
Loading Kernel Symbols
...............................................................
................................................................
..............................
Loading User Symbols
Loading unloaded module list
..................................................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 6f8, fffff80002a7b18e}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff80002a7b18e

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  Mcshield.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002a74469 to fffff80002a74f00

STACK_TEXT:  
fffff880`02b69ce8 fffff800`02a74469 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff880`02b69cf0 fffff800`02a72932 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`02b69e30 fffff800`02a7b18e : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff881`07e0cfd0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SwapContext_PatchXSave+0x8b


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiDoubleFaultAbort+b2
fffff800`02a72932 90              nop

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiDoubleFaultAbort+b2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

Followup: MachineOwner
---------
Edit: it looks as if I'm a little late. However, it is encouraging to me because I came up with the same cause as the expert, and the same solution.

Can I recommend the free A/V Microsoft Security Essentials instead of McAfee?
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
You're not too late at all. I uninstalled McAfee... still, such an established software can cause a BSOD... yikes! Installing the MS A/V right now =) Thank you for the advice.
Christoph
 

My Computer

Computer Manufacturer/Model Number
self built
OS
Windows 7
CPU
Intel Core 2 Quad Q6600 Kentsfield 2.4GHz LGA 775
Motherboard
ASUS P5E LGA 775 Intel X38 ATX
Memory
Kingston HyperX NVIDIA SLI-Ready 2GB (2 x 1GB) 240-Pin DDR2
Graphics Card(s)
EVGA 512-P3-N801-AR GeForce 8800 GT 512MB 256-bit GDDR3 PCI
Sound Card
Delta 66 - M-Audio
Monitor(s) Displays
Acer AL2216
Hard Drives
Western Digital Caviar Blue WD5000AAJS 500GB 7200 RPM SATA 3.0Gb/s
Case
COOLER MASTER Centurion 5 CAC-T05-UB
Just an FYI
There are some display related files that are not registered properly and a file related to Adobe Systems. Apart from the above steps remove the Display drivers and Download and install the drivers from manufactures website and NOT from Windows update.

Code: 
win32k.sys   unavailable (00000000) - Multi-User Win32 Driver file ( Display related )
TSDDD.dll    unavailable (00000000) - Framebuffer Display Driver
cdd.dll      unavailable (00000000) - Canonical Display Driver
ATMFD.DLL    unavailable (00000000) - Adobe Systems

Hope this helps,
Captain
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
christoph404 said:
You're not too late at all. I uninstalled McAfee... still, such an established software can cause a BSOD... yikes! Installing the MS A/V right now =) Thank you for the advice.
Christoph
Click to expand...



Anytime Hope it helps.
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Hey guys,

sorry for the follow-up. So, I uninstalled McAfee and then I just wanted to be safe so I ran the Windows Memory Diagnostic Tool all night - nearly 12 hours. When I woke up this morning, there was a message that there were some "hardware problems" and that I should contact the computer's manufacturer. Is this the message for faulty RAM? I was expecting more along the lines of "RAM defect".

Also, I have 4 x 1GB RAM. Is there a way to find out which one is faulty? I'm not overclocking (at least I don't think I am, I have mostly all default settings in the BIOS).

Any help is greatly appreciated!

Thanks so much,
Christoph
 

My Computer

Computer Manufacturer/Model Number
self built
OS
Windows 7
CPU
Intel Core 2 Quad Q6600 Kentsfield 2.4GHz LGA 775
Motherboard
ASUS P5E LGA 775 Intel X38 ATX
Memory
Kingston HyperX NVIDIA SLI-Ready 2GB (2 x 1GB) 240-Pin DDR2
Graphics Card(s)
EVGA 512-P3-N801-AR GeForce 8800 GT 512MB 256-bit GDDR3 PCI
Sound Card
Delta 66 - M-Audio
Monitor(s) Displays
Acer AL2216
Hard Drives
Western Digital Caviar Blue WD5000AAJS 500GB 7200 RPM SATA 3.0Gb/s
Case
COOLER MASTER Centurion 5 CAC-T05-UB
christoph404 said:
Hey guys,

sorry for the follow-up. So, I uninstalled McAfee and then I just wanted to be safe so I ran the Windows Memory Diagnostic Tool all night - nearly 12 hours. When I woke up this morning, there was a message that there were some "hardware problems" and that I should contact the computer's manufacturer. Is this the message for faulty RAM? I was expecting more along the lines of "RAM defect".

Also, I have 4 x 1GB RAM. Is there a way to find out which one is faulty? I'm not overclocking (at least I don't think I am, I have mostly all default settings in the BIOS).

Any help is greatly appreciated!

Thanks so much,
Christoph
Click to expand...


You can go into event viewer (type eventvwr in search) go too the windows log apllication tab. see what critical errors (the have red in the left column) are listed. should be mentioned there. If so make a screenshot and upload it to us.

Ken
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
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