Hard Lock + "screech of death"

[n00bsauce]

I've been having hard locks on my system with Win7 pro 64 bit. They happen randomly, no warning, just instant lock up requiring me to hit the reset button. When the system freezes, I also get a "screeching" sound coming from my speakers. sometimes my computer will go days without locking up, other times I get 5 in one day. It can happen while browsing the web or while gaming. Nothing is overclocked, and my temps are good. I've also replaced nearly every piece of hardware in my system. Here's what I've tried:

Reinstalled windows
Reinstalled all drivers (downloaded directly from mfg website)
Ran Prime95 blend overnight with no problems
Ran memtest 3+ passes no errors
PSU rails test good
RMA'd motherboard
Tried different RAM timings, (mfg recommended, motherboard "failsafe" and everything in between)
Tried two different cpu's (x3 720 and x2 250)
Also tried swapping out video cards and hard drive.

My event log shows event ID 41 "The system has rebooted without cleanly shutting down first".
It also shows two errors which I'm not sure if they are the cause of my problem, I haven't been able to find out much about them with any searches.

Sidebyside Event ID 63 and
CAPI2 Event ID 4107

Thanks for any help.

 

[Jonathan_King]

Welcome!

What brand hard disk do you have? Try downloading the manufacturer's diagnostic software and scanning.

 

[IggyAZ]

I've been having hard locks on my system with Win7 pro 64 bit. They happen randomly, no warning, just instant lock up requiring me to hit the reset button. When the system freezes, I also get a "screeching" sound coming from my speakers. sometimes my computer will go days without locking up, other times I get 5 in one day. It can happen while browsing the web or while gaming. Nothing is overclocked, and my temps are good. I've also replaced nearly every piece of hardware in my system. Here's what I've tried:

Reinstalled windows
Reinstalled all drivers (downloaded directly from mfg website)
Ran Prime95 blend overnight with no problems
Ran memtest 3+ passes no errors
PSU rails test good
RMA'd motherboard
Tried different RAM timings, (mfg recommended, motherboard "failsafe" and everything in between)
Tried two different cpu's (x3 720 and x2 250)
Also tried swapping out video cards and hard drive.

My event log shows event ID 41 "The system has rebooted without cleanly shutting down first".
It also shows two errors which I'm not sure if they are the cause of my problem, I haven't been able to find out much about them with any searches.

Sidebyside Event ID 63 and
CAPI2 Event ID 4107

Thanks for any help.

Take a look at this message. Seems someone had a similiar problem and was solved by zigzag3143


http://www.sevenforums.com/crashes-debugging/24681-computer-crashes-2.html


You need to go to control panel>system>advanced system settings>Performance>settings>data execution prevention.

The datat execution prevention should be on for all programs. IS it?

The event viewer event code is 1000 and source 100. that is usually a memory overflow caused by either DEP being off or a virus. Do you have a anti virus running?

 

[n00bsauce]

Welcome!

What brand hard disk do you have? Try downloading the manufacturer's diagnostic software and scanning.

Its in my system specs, Western Digital 640gb black, seems odd that I would get the same crash with two different hard drives though.

 

[n00bsauce]

Take a look at this message. Seems someone had a similiar problem and was solved by zigzag3143


http://www.sevenforums.com/crashes-debugging/24681-computer-crashes-2.html


You need to go to control panel>system>advanced system settings>Performance>settings>data execution prevention.

The datat execution prevention should be on for all programs. IS it?

The event viewer event code is 1000 and source 100. that is usually a memory overflow caused by either DEP being off or a virus. Do you have a anti virus running?

Right now it is turned on for essential windows programs only, I should turn it on for all programs?

Yeah, I'm running MS Security Essentials.

 

[IggyAZ]

Take a look at this message. Seems someone had a similiar problem and was solved by zigzag3143


http://www.sevenforums.com/crashes-debugging/24681-computer-crashes-2.html


You need to go to control panel>system>advanced system settings>Performance>settings>data execution prevention.

The datat execution prevention should be on for all programs. IS it?

The event viewer event code is 1000 and source 100. that is usually a memory overflow caused by either DEP being off or a virus. Do you have a anti virus running?

Right now it is turned on for essential windows programs only, I should turn it on for all programs?

Yeah, I'm running MS Security Essentials.

Yes. Turn it on for all programs. Can't hurt and we will only see in a day or so.
Keep us posted if it solved your problem.
Good Luck
Iggy

 

[n00bsauce]

I was hoping it was fixed but win7 locked up on me again today. Same as before, no warning, just instant freeze + screeching/buzzing sound from the speakers requiring me to hit the reset button. Any other ideas on what could be causing this?

 

[n00bsauce]

I'm thinking that the CAPI2 errors might be the cause of my freezes. The time stamps in my event log seem to coincide with the freezes.

The error is CAPI2 event ID 4107:
"Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A certificate chain could not be built to a trusted root authority."

I've downloaded authrootstl.cab however when I double click it asks for an install location, anyone know where this is supposed to go?

 

[n00bsauce]

bump back to first page

 

[Jonathan_King]

Here you go: WD Support > Downloads > SATA & SAS > WD RE3

Download those Data Lifeguard tools and run an extended test on your hard drive.

 

[n00bsauce]

Here you go: WD Support > Downloads > SATA & SAS > WD RE3

Download those Data Lifeguard tools and run an extended test on your hard drive.

The smart data checks out however DLG hangs as soon as I start the test. I'm not convinced my problem is with the hard drive though as I've already swapped it out with a known good drive from another system and I'm still having the same problem.

 

[n00bsauce]

For some reason DLG hangs but my HD just passed HD Tune's error test. I'm at a loss here, I've had no CAPI2 errors in the last 24 hours but my system froze up again today with the same screech/static sound coming from the speakers. To recap:

RAM passes 3+ passes of memtest.
CPU passes Prime95 overnight and AMD overdrive stability test.
PSU rails test good.
I've swapped out video cards.
Drivers are all up to date.
I've reinstalled windows and tried a repair install.
HD passes HD Tune error check.
DEP is turned on.
I've also RMA'd my motherboard.

Anything else I can try?

 

[n00bsauce]

back to first page.

 

[CodeCrush]

I hope this isn't consider necroing, but I have the same issue while playing games (only have Mass effect 2 and atlantica online installed at the moment). Randomly while playing them, it would also just freeze, and I can hear and constant static or screeching sort of sound if I have my speakers on, then would need to press the reset button to restart. It also never happens when I am not playing a game. I also have Windows 7 64 bit as well, and read somewhere that this might be caused by Creative sound cards. I have one installed as well and is currently trying to use the motherboard sound instead and see if it gets fixed. Hope this might help you too

 

[smarteyeball]

I hope this isn't consider necroing, but I have the same issue while playing games

If it pertains to the issue, then it's fine. Besides, it's only 3 weeks old - barely cold in the necro world

There are a multitude of possible reasons for hard locks + sound looping/'screeching', be it software related or h/ware related.

Starting with driver elimination is the best way to start.

If that doesn't work, that's where the 'fun' really starts...

 

[n00bsauce]

I hope this isn't consider necroing, but I have the same issue while playing games (only have Mass effect 2 and atlantica online installed at the moment). Randomly while playing them, it would also just freeze, and I can hear and constant static or screeching sort of sound if I have my speakers on, then would need to press the reset button to restart. It also never happens when I am not playing a game. I also have Windows 7 64 bit as well, and read somewhere that this might be caused by Creative sound cards. I have one installed as well and is currently trying to use the motherboard sound instead and see if it gets fixed. Hope this might help you too

I'm not using a Creative card, and my system can lock up when gaming or while web browsing, sometimes when just sitting idle. Still haven't resolved the issue. The only parts I haven't replaced/rma'd are the psu and ram. They both test good, not sure if I should rma them anyway.