Need help, new Inspiron 1764 program installs not wkng

debpg

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Hi, Installing programs on new Inspiron 1764, everything was going along fine until we found what seemed like random files on the D and C drive which we moved from D to desktop (and got a message that only an administrator could move those files) We thought we were the administrator of our machine, so we clicked, "yes" and the files were moved. But since then we can't install any more programs and we have tried system restore to go back before the odd files were moved but that doesn't work either. Thanks for any advice, Deb
 

My Computer My Computer

At a glance

Windows 7
Computer Manufacturer/Model Number
Inspiron 1764
OS
Windows 7
Hi, Installing programs on new Inspiron 1764, everything was going along fine until we found what seemed like random files on the D and C drive which we moved from D to desktop (and got a message that only an administrator could move those files) We thought we were the administrator of our machine, so we clicked, "yes" and the files were moved. But since then we can't install any more programs and we have tried system restore to go back before the odd files were moved but that doesn't work either. Thanks for any advice, Deb


Can you move the files back? what happens

ken
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
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