Blue Screen...sad face

[Deadcool]

I built a brand new computer with 2.93 GHz processor, and 4 GB ram. Upon installing windows 7 not 10 minutes in and a blue screen pops up with the following message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 4105

Additional information about the problem:
BCCode: 34
BCP1: 0000000000001838
BCP2: FFFFFFFFC0000420
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\022010-16593-01.dmp
C:\Users\Matthew Kent\AppData\Local\Temp\WER-27328-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

This blue screen has happened more than a dozen times on the same day of installation.

Please help I'm a freelance artist and can't have my computer crashing in the middle of a large photoshop project. I have installed a printer, a wacom Bamboo Fun tablet and mozilla firefox and that's it.

 

[zigzag3143]

I built a brand new computer with 2.93 GHz processor, and 4 GB ram. Upon installing windows 7 not 10 minutes in and a blue screen pops up with the following message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 4105

Additional information about the problem:
BCCode: 34
BCP1: 0000000000001838
BCP2: FFFFFFFFC0000420
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\022010-16593-01.dmp
C:\Users\Matthew Kent\AppData\Local\Temp\WER-27328-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

This blue screen has happened more than a dozen times on the same day of installation.

Please help I'm a freelance artist and can't have my computer crashing in the middle of a large photoshop project. I have installed a printer, a wacom Bamboo Fun tablet and mozilla firefox and that's it.

We need the actual DMP files. use these to find them and upload them



thanks


Kken

 

[Tews]

We need the .dmp file for analysis.... give this thread..

[1 - Novice] How to ask for help with a BSOD problem

 

[Deadcool]

Here is the most recent DMP file.

 

[alankoenig84]

Ok, so im having major problems trying to get those dmp files.
I have the small memory dump set, but after a blue screen i cant find anything.
and winrar can zip anything up.
Not really sure what to do here...

and i have been looking where the "novice sticky" tells me to look for....but still nothing.