Windows 7 Freezing/BSOD? [Read this FIRST]

MadMaxData

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Hello Windows 7 users,

I've joined this forum in the hopes you don't have to go through the same laborious effort I did to figure out why my Windows 7 OS kept freezing up, and BSOD on me. This is an extremely common problem for many Windows 7 users. The very first thing you want to do is change your power options. By default, your power option is set to "Balanced (Recommended)" so simply change the plan to "High Performance." You may have to set the monitor, and hard disc shutoff times higher as well. The default setting of "Balanced (Recommended)" does not allow your hardware to recieve the proper voltage, and this is why your experiencing freezes, and/or BSOD's.

I've seen some really horrible advice given for these symptoms. So be smart and try this before you go messing around with your BIOS, or searching for updated drivers. Especially if you own a new computer. ;)

To change your power options simply click the Windows orb at the bottom left of your desktop. Then type "Power Options" [without the quotes] into the search box. Click on the Power Options link, and bam your there. Select the "High Performance" plan. Reboot.

Let me know if this advice helped you? :D


MadMax
 

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Windows 7 Enterprise x64AMD Athlon 64X2 Dual Core 3800+OCZ Platinum Dual Channel - 4x1GbNVIDIA GeForce 8800 GT PCI Express x16
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Windows 7 Enterprise x64
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AMD Athlon 64X2 Dual Core 3800+
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GeForce 6100-M9
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OCZ Platinum Dual Channel - 4x1Gb
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NVIDIA GeForce 8800 GT PCI Express x16
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Creative Audigy Sound Blaster Extreme PCI
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Compaq 7500
Screen Resolution
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C: Seagate ST3250318AS SataII - 250Gb

D: Seagate ST3500418AS SataII - 500Gb
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OCZ 600w Dual 12v Rails
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Hey Max,
I am going to have to disagree on this one with you. Some people dont want to jack up their electric bill, so they will probably keep it on balanced. BSOD are closly related to software conflicts, from my understanding. Adjusting your power settings will not do much for BSOD. If you are experiencing a lot of lagging, or programs taking a while (if your hardware is average or better), then yes, your power settings may be a factor. Also, for people without a good power adapter, it could short out, then they would have to invest in a brand new one.
If you are experiencing trouble with BSOD's, i would suggest installing BlueScreen View.

BlueScreenView scans all your minidump files created during 'blue screen of death' crashes, and displays the information about all crashes in one table. For each crash, BlueScreenView displays the minidump filename, the date/time of the crash, the basic crash information displayed in the blue screen (Bug Check Code and 4 parameters), and the details of the driver or module that possibly caused the crash (filename, product name, file description, and file version). For each crash displayed in the upper pane, you can view the details of the device drivers loaded during the crash in the lower pane. BlueScreenView also mark the drivers that their addresses found in the crash stack, so you can easily locate the suspected drivers that possibly caused the crash.

This way, you will be able to directly diagnose your issue, and can post it here under the Crashes and Debugging section for further help if needed.

Thanks for your input,
Ben
 

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Windows 7 Ultimate Professional x64Intel Core i7-740QM @ 1.73GHz 4Core2 X 4GB DDR3-SDRAM 667MHzATI Mobility Radeon HD 5870 1GB SDRAM
Computer type
Laptop
Computer Manufacturer/Model Number
Clevo W870CU
OS
Windows 7 Ultimate Professional x64
CPU
Intel Core i7-740QM @ 1.73GHz 4Core
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Intel PM55
Memory
2 X 4GB DDR3-SDRAM 667MHz
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ATI Mobility Radeon HD 5870 1GB SDRAM
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AUO149D 17.1" HD+/FHD @600Hz
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Hey Max,
I am going to have to disagree on this one with you.
And that's fine, as everyone is entitled to their own opinion. However, I've installed Windows 7 Ultimate x64 on eight different rigs now, and every one of them froze up occasionally. I set the power option to high performance and not one of them has had a single problem since then, and it's been over a week. That can't be a coincidence.
 

My Computer My Computer

At a glance

Windows 7 Enterprise x64AMD Athlon 64X2 Dual Core 3800+OCZ Platinum Dual Channel - 4x1GbNVIDIA GeForce 8800 GT PCI Express x16
Computer Manufacturer/Model Number
NVIDIA
OS
Windows 7 Enterprise x64
CPU
AMD Athlon 64X2 Dual Core 3800+
Motherboard
GeForce 6100-M9
Memory
OCZ Platinum Dual Channel - 4x1Gb
Graphics Card(s)
NVIDIA GeForce 8800 GT PCI Express x16
Sound Card
Creative Audigy Sound Blaster Extreme PCI
Monitor(s) Displays
Compaq 7500
Screen Resolution
1024x768
Hard Drives
C: Seagate ST3250318AS SataII - 250Gb

D: Seagate ST3500418AS SataII - 500Gb
PSU
OCZ 600w Dual 12v Rails
Case
Thermaltake
Cooling
OCZ Heatsinks, Fans, and Thermal Paste on CPU & Chipsets
Keyboard
Logitech
Mouse
Radio Shack PS2
Internet Speed
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Dual Pioneer DVD/RW optical drives. LG CD/RW optical drive.
Yes, it seems odd. But are these computers built for win 7? Do there computers have the proper specs to be able to handle the OS? If the power is higher on these computers, then they would burn out easily.
 

My Computer My Computer

At a glance

Windows 7 Ultimate Professional x64Intel Core i7-740QM @ 1.73GHz 4Core2 X 4GB DDR3-SDRAM 667MHzATI Mobility Radeon HD 5870 1GB SDRAM
Computer type
Laptop
Computer Manufacturer/Model Number
Clevo W870CU
OS
Windows 7 Ultimate Professional x64
CPU
Intel Core i7-740QM @ 1.73GHz 4Core
Motherboard
Intel PM55
Memory
2 X 4GB DDR3-SDRAM 667MHz
Graphics Card(s)
ATI Mobility Radeon HD 5870 1GB SDRAM
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AUO149D 17.1" HD+/FHD @600Hz
Screen Resolution
1920X1080
Hard Drives
Seagate A0D-10F4 - 500 GB @7200RPM
PSU
43290mWh Intel Lithium-Ion Battery
Case
Cleveo W870CU
Cooling
2 Fans
Keyboard
Microsoft eHome MCIR 109
Mouse
Finger Sensing HID-Compliant Mouse Pad
Internet Speed
100 MB/s
Antivirus
avast! Antivirus
Browser
Google Chrome
Other Info
Biometric Enabled
2.0MP Cam
Yes, it seems odd. But are these computers built for win 7? Do there computers have the proper specs to be able to handle the OS? If the power is higher on these computers, then they would burn out easily.
2 of them are the old socket A, with AMD Athlon CPU's, and both have 1GB of OCZ Gold series running in dual channel. 5 of them are socket 939, with various AMD CPU's, but have plenty of dual channel RAM. And the last is a socket AM2, with 8GB of OCZ dual channel RAM.

I know your suppose to have more than a single GB of RAM to run Windows 7 Ultimate x64, but for some reason, both of the old socket A rigs FLY. Strange huh? I guess you can't beat the Abit Fatal1ty boards, AMD CPU's, and OCZ memory. All my rigs have good brand name PSU's as well. Something most people overlook when doing a build, but probably the most important thing to have is a good clean power supply.

I have no idea why the power setting was making those rigs freeze up, but it's unmistakable that it was that causing the problem. I suspect a bug in the OS, that most likely will be patched somewhere in the near future.


Max
 

My Computer My Computer

At a glance

Windows 7 Enterprise x64AMD Athlon 64X2 Dual Core 3800+OCZ Platinum Dual Channel - 4x1GbNVIDIA GeForce 8800 GT PCI Express x16
Computer Manufacturer/Model Number
NVIDIA
OS
Windows 7 Enterprise x64
CPU
AMD Athlon 64X2 Dual Core 3800+
Motherboard
GeForce 6100-M9
Memory
OCZ Platinum Dual Channel - 4x1Gb
Graphics Card(s)
NVIDIA GeForce 8800 GT PCI Express x16
Sound Card
Creative Audigy Sound Blaster Extreme PCI
Monitor(s) Displays
Compaq 7500
Screen Resolution
1024x768
Hard Drives
C: Seagate ST3250318AS SataII - 250Gb

D: Seagate ST3500418AS SataII - 500Gb
PSU
OCZ 600w Dual 12v Rails
Case
Thermaltake
Cooling
OCZ Heatsinks, Fans, and Thermal Paste on CPU & Chipsets
Keyboard
Logitech
Mouse
Radio Shack PS2
Internet Speed
Cable
Other Info
Dual Pioneer DVD/RW optical drives. LG CD/RW optical drive.
All my rigs have good brand name PSU's as well. Something most people overlook when doing a build, but probably the most important thing to have is a good clean power supply.

Max

You said it yourself, that having a solid PSU is crucial. And most computers dont, and thus will burn out. I am just saying that you should be sure that your computer can handle this before you do this. Yes, using the high power setting is quite useful, but if your computer cant handle it, then you shouldnt do it. There are other ways to address the constant BSOD's.

Thats all,
Ben
 

My Computer My Computer

At a glance

Windows 7 Ultimate Professional x64Intel Core i7-740QM @ 1.73GHz 4Core2 X 4GB DDR3-SDRAM 667MHzATI Mobility Radeon HD 5870 1GB SDRAM
Computer type
Laptop
Computer Manufacturer/Model Number
Clevo W870CU
OS
Windows 7 Ultimate Professional x64
CPU
Intel Core i7-740QM @ 1.73GHz 4Core
Motherboard
Intel PM55
Memory
2 X 4GB DDR3-SDRAM 667MHz
Graphics Card(s)
ATI Mobility Radeon HD 5870 1GB SDRAM
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AUO149D 17.1" HD+/FHD @600Hz
Screen Resolution
1920X1080
Hard Drives
Seagate A0D-10F4 - 500 GB @7200RPM
PSU
43290mWh Intel Lithium-Ion Battery
Case
Cleveo W870CU
Cooling
2 Fans
Keyboard
Microsoft eHome MCIR 109
Mouse
Finger Sensing HID-Compliant Mouse Pad
Internet Speed
100 MB/s
Antivirus
avast! Antivirus
Browser
Google Chrome
Other Info
Biometric Enabled
2.0MP Cam
I would also like to add that if your voltage to certain hardware is below the minimum requirement, that is also detrimental. Most people only know that too much voltage is risky, but do not know that not enough is risky too. It can indeed damage your hardware.


Max
 

My Computer My Computer

At a glance

Windows 7 Enterprise x64AMD Athlon 64X2 Dual Core 3800+OCZ Platinum Dual Channel - 4x1GbNVIDIA GeForce 8800 GT PCI Express x16
Computer Manufacturer/Model Number
NVIDIA
OS
Windows 7 Enterprise x64
CPU
AMD Athlon 64X2 Dual Core 3800+
Motherboard
GeForce 6100-M9
Memory
OCZ Platinum Dual Channel - 4x1Gb
Graphics Card(s)
NVIDIA GeForce 8800 GT PCI Express x16
Sound Card
Creative Audigy Sound Blaster Extreme PCI
Monitor(s) Displays
Compaq 7500
Screen Resolution
1024x768
Hard Drives
C: Seagate ST3250318AS SataII - 250Gb

D: Seagate ST3500418AS SataII - 500Gb
PSU
OCZ 600w Dual 12v Rails
Case
Thermaltake
Cooling
OCZ Heatsinks, Fans, and Thermal Paste on CPU & Chipsets
Keyboard
Logitech
Mouse
Radio Shack PS2
Internet Speed
Cable
Other Info
Dual Pioneer DVD/RW optical drives. LG CD/RW optical drive.
BSOD

Could the difference between you 2 poster have to do with one experiencing BSOD and the other a freeze up/lockup no BSOD?
2 diff solutions?
 

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Win 7 - 64
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Win 7 - 64
What do you mean jtigrrrr?
I dont understand what you are asking.

Thanks,
Ben

Could the difference between you 2 poster have to do with one experiencing BSOD and the other a freeze up/lockup no BSOD?
2 diff solutions?
 

My Computer My Computer

At a glance

Windows 7 Ultimate Professional x64Intel Core i7-740QM @ 1.73GHz 4Core2 X 4GB DDR3-SDRAM 667MHzATI Mobility Radeon HD 5870 1GB SDRAM
Computer type
Laptop
Computer Manufacturer/Model Number
Clevo W870CU
OS
Windows 7 Ultimate Professional x64
CPU
Intel Core i7-740QM @ 1.73GHz 4Core
Motherboard
Intel PM55
Memory
2 X 4GB DDR3-SDRAM 667MHz
Graphics Card(s)
ATI Mobility Radeon HD 5870 1GB SDRAM
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AUO149D 17.1" HD+/FHD @600Hz
Screen Resolution
1920X1080
Hard Drives
Seagate A0D-10F4 - 500 GB @7200RPM
PSU
43290mWh Intel Lithium-Ion Battery
Case
Cleveo W870CU
Cooling
2 Fans
Keyboard
Microsoft eHome MCIR 109
Mouse
Finger Sensing HID-Compliant Mouse Pad
Internet Speed
100 MB/s
Antivirus
avast! Antivirus
Browser
Google Chrome
Other Info
Biometric Enabled
2.0MP Cam
Sorry for not being clear. I meant that there are 2 types of problems mixed in this thread.
1)BSOD
2)freezing/lockups

I can say from experience, that I tried altering my power scheme as suggested here by max, and my freezes completely stopped. It should be noted that I have never expereinced a BSOD on this new laptop, so max's suggestion made sense to me as opposed to a software conflict.

win7 pro- 64
i7

just my .02
jtigrrrr
 

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Win 7 - 64
I can say from experience, that I tried altering my power scheme as suggested here by max, and my freezes completely stopped.

Excellent! That's why I put the [READ FIRST] in the threads title. I had the same problem on many different machines. Changing the power setting fixed all of them. ;)
 

My Computer My Computer

At a glance

Windows 7 Enterprise x64AMD Athlon 64X2 Dual Core 3800+OCZ Platinum Dual Channel - 4x1GbNVIDIA GeForce 8800 GT PCI Express x16
Computer Manufacturer/Model Number
NVIDIA
OS
Windows 7 Enterprise x64
CPU
AMD Athlon 64X2 Dual Core 3800+
Motherboard
GeForce 6100-M9
Memory
OCZ Platinum Dual Channel - 4x1Gb
Graphics Card(s)
NVIDIA GeForce 8800 GT PCI Express x16
Sound Card
Creative Audigy Sound Blaster Extreme PCI
Monitor(s) Displays
Compaq 7500
Screen Resolution
1024x768
Hard Drives
C: Seagate ST3250318AS SataII - 250Gb

D: Seagate ST3500418AS SataII - 500Gb
PSU
OCZ 600w Dual 12v Rails
Case
Thermaltake
Cooling
OCZ Heatsinks, Fans, and Thermal Paste on CPU & Chipsets
Keyboard
Logitech
Mouse
Radio Shack PS2
Internet Speed
Cable
Other Info
Dual Pioneer DVD/RW optical drives. LG CD/RW optical drive.
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