OK now I need help...total windows crash

[DreemWarrior]

I had windowas completely crash, to the point of black screen. I havent installed anything new, other than PC tools firewall. It had been running fine all day, and I went to start COD4, and it wouldnt load....app crash.Then I noticed that Avast was turned off. I decided to do a sys restore, and after POST, I get to the login screen, type PW, and thats it. Blackness. SO, I tried WRE...no joy there.But while I'm sitting in blackness, I can hit Ctrl/Alt/Del and get the blue screen for Taskmgr options, but when Taskmgr opens. theres only lilike 5 tasks running_CRSS,DWM,taskmgr,winlogon, and taskhost. And I cant click any other tabs in TMGR either. So I cant even get a mini dump. Any suggestions or possible causes? Not a big emergency...I do have other systems, but this is the NEW rig. I'm wondering if it is hardware based......?

 

[ryo]

hello do you have try to repair windows?

 

[DreemWarrior]

hello do you have try to repair windows?

lol Yeah thats what I've been trying to do.In WRE, it says repaired, but nada

 

[jcgriff2]

Boot with Windows 7 DVD or using recovery partition.

Does the recovery screen w/ options appear?

jcgriff2

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[DreemWarrior]

Boot with Windows 7 DVD or using recovery partition.

Does the recovery screen w/ options appear?

jcgriff2

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Yes, thats what I did ...WRE, it went through the motions, but when it restarted, and I login, nothing.
I finally got it back I think....sti;; working on it. do I need to debug a minidump, or run SFC...or both??

 

[DreemWarrior]

Well, I'm still waiting on scans and such. Still no idea what caused it, but I think I know why the repair install didn;t work....both times. PC tools firewall. But after I recovered, it siad an ourtside app tried to disable and modify firewall....?System's clean as far as I can tell.

 

[electrotune1200]

Have you tried disabling PC Tools Firewall or any other security suite in your services list first?

Sometimes they can block any changes happening to the system.

 

[DreemWarrior]

Have you tried disabling PC Tools Firewall or any other security suite in your services list first?

Sometimes they can block any changes happening to the system.

Actually, that what I meant to say was after disabling it, the repair went fine... as far as I can tell.
I just want to know WHAT caused it...

 

[jcgriff2]

I would remove the PC Tools firewall completely.

Install MSE --> http://www.microsoft.com/security_essentials/

Regards. . .

jcgriff2

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