crash caused due to ntkrnlpa.exe

[robinsaini]

Hi ,

My Laptop is under crashing lot often..due to ntkrnlpa.exe file..while restarting it says DRIVER_POWER_STATE_FAILURE

Attached is list of last two dump files it created,Can you please help me on same.

Tks
Robin Saini

 

[Jonathan_King]

My debugger doesn't have the correct symbols to debug that.

I suggest using Driver Easy to update all of your drivers.

You may also want to run a system files check. Open an elevated command prompt and enter sfc /scannow..

If the problem persists, consider doing a repair install.

 

[robinsaini]

Hi
Done with sfc /scannow..and attached the file which it generated...can u read same along with dump files shared earlier and update me on whats is going wrong as.....i am fed up of these crashed...

Tks in adavance

 

[zigzag3143]

Hi ,

My Laptop is under crashing lot often..due to ntkrnlpa.exe file..while restarting it says DRIVER_POWER_STATE_FAILURE

Attached is list of last two dump files it created,Can you please help me on same.

Tks
Robin Saini

he Windows Debugging Tools aren't able to access symbols for your operating system files (in particular NTOSKRNL.EXE / NTKRNLMP.EXE / NTKRNLPA.EXE / NTKRPAMP.EXE) from the Microsoft Symbol Server - so that makes debugging them difficult if not impossible.

Please do the following:
- activate/validate the Windows installation at Genuine Microsoft Software
- run sfc.exe /scannow to replace any problem files
- open a support incident with Microsoft to see if they can fix the missing symbols issue ( Windows 7 Solution Center )
- If that doesn't fix it, then wipe the hard drive and reinstall Windows
- don't use "leaked"/torrent builds

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\New folder (5)\033010-36426-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Machine Name:
Kernel base = 0x82a4c000 PsLoadedModuleList = 0x82b94810
Debug session time: Mon Mar 29 21:19:42.107 2010 (GMT-4)
System Uptime: 0 days 9:47:46.994
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Loading Kernel Symbols
...............................................................
................................................................
...............................................
Loading User Symbols
Loading unloaded module list
......................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {4, 258, 84fcf4c0, 82b72b24}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.