Hi everyone I'm new here!

[wickedout]

Can someone please help me? I have Office 2003 and now a days I keep getting "Microsoft Word has stopped working" error message!

I've read a number of forums and need a straight forward answer how to resolve this.

I've un-installed and re-installed and it's still shows up. Thanks for your help!

 

[not so gray matter]

Take a gander at this website:

Microsoft Word: Solving Crashing Problems

Good Luck.

 

[wickedout]

Bump! Can anyone here assist me? Thanks!

 

[Capt.Jack Sparrow]

Bump! Can anyone here assist me? Thanks!

Hello Wickedout !! Welcome to SF !!

I think its an issue with add-ins. Follow this article and disable the add-ins completely http://office.microsoft.com/en-us/word/HA100341271033.aspx then see whether it has the same problem. Also delete the Normal.dot file maybe its just a corrupt Word Template. Start > %appdata% > Microsoft > Template and delete all the Normal.dot files listed there !!

Hope this helps,
Captain

 

[wickedout]

By the way I'm using Office 2003 if that may help! It's just word and nothing else. Thanks for link Capt.

 

[wickedout]

Capt. I did a search for %appdata% and it told me no match. How do I create this again? Thanks!

 

[derekimo]

Capt. I did a search for %appdata% and it told me no match. How do I create this again? Thanks!

appdata is a hidden folder, you need to unhide it,

http://www.sevenforums.com/tutorials/394-hidden-files-folders-show-hide.html?filter

 

[wickedout]

I have all files showing. When I do a search for %appdata% it takes me to a folder called roaming. I'm lost.

 

[Capt.Jack Sparrow]

I have all files showing. When I do a search for %appdata% it takes me to a folder called roaming. I'm lost.

OK Under that roaming do you have Microsoft folder ?? Under Microsoft you would find another folder called Template under there you have to delete the Normal.dot files !!

Hope this helps,
Captain

 

[wickedout]

You guys rock. I found the normal.dot and deleted it. Walla my word is working flawlessly again.

Issue resolved. Thanks again man.

 

[Capt.Jack Sparrow]

You guys rock. I found the normal.dot and deleted it. Walla my word is working flawlessly again.

Issue resolved. Thanks again man.

Your Most Welcome !! Thank You for posting back !!

- Captain

 

[wickedout]

Just another Thank you! I was so lost when this started happening to me like a few days ago. I tried to save all my documents and I couldn't! You people on here are my savors. Thank you, thank you.

Again I appreciate all of your help. You made my weekend. Now I can actually get some of my documents done. I thought I was going to have to buy Office 2007 and start all over! I will recommend this site to all my Window based friends. Thanks again and have a great weekend.