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File back-up not found on Windows 7 system
Hello.
I have just reinstalled Windows 7 for the third time and when I attempt to back-up my files get the following message:
'The backup application could not start due to an internal error.
The specified service does not exist as an installed service (0x80070424).'
Any suggestions please.
Computer Manufacturer/Model Number ESP DESK TOP XB3051Q OS Windows 7 CPU Intel Core 2 Quad Q8300 Motherboard FOXCONN G31MX SERIES (SOCKET 775) Memory 2.0 GB RAM SINGLE-CHANNEL DDR2@399MHz 6-6-6-18 Graphics Card(s) GeForce 8400 GS Sound Card REALTEX HIGH DEFINITION Monitor(s) Displays F22 on NVIDIA GeForce 8400 GS 1280 x 720 pixels Screen Resolution 1280 x 720 pixels Hard Drives 488.39 GB WESTERN DIGITAL WDC WD 5000AAKS-22VIAO ATA DEVICE (IDE) 39 deg. C Keyboard STANDARD PS/2 KEYBOARD Mouse B.C.L. 3D OPTICAL MOUSE 5v 100ma Internet Speed DOWNSTREAM: 8 Kbps, UPSTREAM 440 Kbps
What are u backing up to/from -- DVD, external drive?
OS Windows XP - Now Windows 7 Home Premium (64-bit).
Hello webplodder,
Welcome to Seven Forums.
If you are using windows backup, Type
services in the start menu search and click on services. Make sure windows backup service is not disabled.
Hope this helps.
Gary
Computer Manufacturer/Model Number Dell XPS420 OS Vista Ult 64 bit Seven Ult RTM x64 CPU Intel Core2 Quad Q6600 2.40 gigahertz Memory Crucial Ballistix 4x2GB PC2 6400 Graphics Card(s) NVIDIA GeForce 8600 GTS 256 MB Sound Card Creative SB X-Fi audio Monitor(s) Displays HP w2207 + HPvs15 Screen Resolution 1680x1050 + 1024x768 Hard Drives 2-WD5000AAKS-500 GB
WD5000AAV-500 GB external Keyboard Microsoft Comfort Curve Mouse MX Revolution Other Info Wacom Intuos 2 Graphics Tablet
Experience Index=5.5
Hi Gary, I have found Windows Back-Up and it is set to manual. What do I do now?
Computer Manufacturer/Model Number ESP DESK TOP XB3051Q OS Windows 7 CPU Intel Core 2 Quad Q8300 Motherboard FOXCONN G31MX SERIES (SOCKET 775) Memory 2.0 GB RAM SINGLE-CHANNEL DDR2@399MHz 6-6-6-18 Graphics Card(s) GeForce 8400 GS Sound Card REALTEX HIGH DEFINITION Monitor(s) Displays F22 on NVIDIA GeForce 8400 GS 1280 x 720 pixels Screen Resolution 1280 x 720 pixels Hard Drives 488.39 GB WESTERN DIGITAL WDC WD 5000AAKS-22VIAO ATA DEVICE (IDE) 39 deg. C Keyboard STANDARD PS/2 KEYBOARD Mouse B.C.L. 3D OPTICAL MOUSE 5v 100ma Internet Speed DOWNSTREAM: 8 Kbps, UPSTREAM 440 Kbps
Manhunter, I was going to save to DVD's.
Computer Manufacturer/Model Number ESP DESK TOP XB3051Q OS Windows 7 CPU Intel Core 2 Quad Q8300 Motherboard FOXCONN G31MX SERIES (SOCKET 775) Memory 2.0 GB RAM SINGLE-CHANNEL DDR2@399MHz 6-6-6-18 Graphics Card(s) GeForce 8400 GS Sound Card REALTEX HIGH DEFINITION Monitor(s) Displays F22 on NVIDIA GeForce 8400 GS 1280 x 720 pixels Screen Resolution 1280 x 720 pixels Hard Drives 488.39 GB WESTERN DIGITAL WDC WD 5000AAKS-22VIAO ATA DEVICE (IDE) 39 deg. C Keyboard STANDARD PS/2 KEYBOARD Mouse B.C.L. 3D OPTICAL MOUSE 5v 100ma Internet Speed DOWNSTREAM: 8 Kbps, UPSTREAM 440 Kbps
Hi Gary, I have found Windows Back-Up and it is set to manual. What do I do now?
Try starting the service - and then clicking on
Automatic . Having said that, mine is set to manual by default too.
OS Windows XP - Now Windows 7 Home Premium (64-bit).
Hi Gary, I have found Windows Back-Up and it is set to manual. What do I do now?
Try starting the service - and then clicking on
Automatic . Having said that, mine is set to manual by default too.
Manual is the default setting. It should turn itself on when required. I would suggest starting the service and see what happens before setting it to automatic. Make sure Remote Procedure Call is running. Windows Backup service is dependent on RPC. I am sure it is running; just trying to cover all bases.
Computer Manufacturer/Model Number Home built OS Windows 7 Ultimate 32 bit CPU Intel(R) Pentium(R) 4 CPU 3.00GHz Motherboard ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5 Memory 2.50 GB RAM Graphics Card(s) NVIDIA GeForce 7600 GS Sound Card SoundMax Integrated Digital Audio (Chip) Monitor(s) Displays ViewSonic VX 1962 wm Screen Resolution 1680 X 1050 Hard Drives Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB Cooling Fan based Keyboard Microsoft Comfort Curve Keyboard 2000 v10 USB Mouse Logitec optic USB Internet Speed 3.01 Mb/s download 0.64 Mb/s upload
^Yes, just checked and RPC is 'Started' as default.
OS Windows XP - Now Windows 7 Home Premium (64-bit).
The problem is when I click on 'set up backup' I get the message I mentioned in my first post.
Computer Manufacturer/Model Number ESP DESK TOP XB3051Q OS Windows 7 CPU Intel Core 2 Quad Q8300 Motherboard FOXCONN G31MX SERIES (SOCKET 775) Memory 2.0 GB RAM SINGLE-CHANNEL DDR2@399MHz 6-6-6-18 Graphics Card(s) GeForce 8400 GS Sound Card REALTEX HIGH DEFINITION Monitor(s) Displays F22 on NVIDIA GeForce 8400 GS 1280 x 720 pixels Screen Resolution 1280 x 720 pixels Hard Drives 488.39 GB WESTERN DIGITAL WDC WD 5000AAKS-22VIAO ATA DEVICE (IDE) 39 deg. C Keyboard STANDARD PS/2 KEYBOARD Mouse B.C.L. 3D OPTICAL MOUSE 5v 100ma Internet Speed DOWNSTREAM: 8 Kbps, UPSTREAM 440 Kbps
^Are Windows backup and RPC now started in services ?
OS Windows XP - Now Windows 7 Home Premium (64-bit).
^Are Windows backup and RPC now started in services ?
I think so, yes
Computer Manufacturer/Model Number ESP DESK TOP XB3051Q OS Windows 7 CPU Intel Core 2 Quad Q8300 Motherboard FOXCONN G31MX SERIES (SOCKET 775) Memory 2.0 GB RAM SINGLE-CHANNEL DDR2@399MHz 6-6-6-18 Graphics Card(s) GeForce 8400 GS Sound Card REALTEX HIGH DEFINITION Monitor(s) Displays F22 on NVIDIA GeForce 8400 GS 1280 x 720 pixels Screen Resolution 1280 x 720 pixels Hard Drives 488.39 GB WESTERN DIGITAL WDC WD 5000AAKS-22VIAO ATA DEVICE (IDE) 39 deg. C Keyboard STANDARD PS/2 KEYBOARD Mouse B.C.L. 3D OPTICAL MOUSE 5v 100ma Internet Speed DOWNSTREAM: 8 Kbps, UPSTREAM 440 Kbps
Computer Manufacturer/Model Number ESP DESK TOP XB3051Q OS Windows 7 CPU Intel Core 2 Quad Q8300 Motherboard FOXCONN G31MX SERIES (SOCKET 775) Memory 2.0 GB RAM SINGLE-CHANNEL DDR2@399MHz 6-6-6-18 Graphics Card(s) GeForce 8400 GS Sound Card REALTEX HIGH DEFINITION Monitor(s) Displays F22 on NVIDIA GeForce 8400 GS 1280 x 720 pixels Screen Resolution 1280 x 720 pixels Hard Drives 488.39 GB WESTERN DIGITAL WDC WD 5000AAKS-22VIAO ATA DEVICE (IDE) 39 deg. C Keyboard STANDARD PS/2 KEYBOARD Mouse B.C.L. 3D OPTICAL MOUSE 5v 100ma Internet Speed DOWNSTREAM: 8 Kbps, UPSTREAM 440 Kbps
Is backup still not working?
Computer Manufacturer/Model Number Home built OS Windows 7 Ultimate 32 bit CPU Intel(R) Pentium(R) 4 CPU 3.00GHz Motherboard ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5 Memory 2.50 GB RAM Graphics Card(s) NVIDIA GeForce 7600 GS Sound Card SoundMax Integrated Digital Audio (Chip) Monitor(s) Displays ViewSonic VX 1962 wm Screen Resolution 1680 X 1050 Hard Drives Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB Cooling Fan based Keyboard Microsoft Comfort Curve Keyboard 2000 v10 USB Mouse Logitec optic USB Internet Speed 3.01 Mb/s download 0.64 Mb/s upload
Also worth checking Volume Shadow Copy service is set to Automatic.
If that doesn't do it, try a repair install.
Computer type PC/Desktop OS 7 X64 CPU i5 8400 Motherboard gigabyte b365m ds3h Memory 2x8gb 3200mhz Hard Drives various PSU pure power 11 400w cm Case Coolermaster Cooling cryorig m9i
Computer type PC/Desktop OS 7x64 CPU g5400 Motherboard ga b365m ds3h Memory 8gb ddr4 2400 PSU xfx pro 450w
Webplodder, which edition of Windows 7 are you running and where are you trying to back up to? The reason I am asking is that the Starter, Home Basic and Home Premium editions do not allow you to backup to a network.
Computer Manufacturer/Model Number Home built OS Windows 7 Ultimate 32 bit CPU Intel(R) Pentium(R) 4 CPU 3.00GHz Motherboard ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5 Memory 2.50 GB RAM Graphics Card(s) NVIDIA GeForce 7600 GS Sound Card SoundMax Integrated Digital Audio (Chip) Monitor(s) Displays ViewSonic VX 1962 wm Screen Resolution 1680 X 1050 Hard Drives Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB Cooling Fan based Keyboard Microsoft Comfort Curve Keyboard 2000 v10 USB Mouse Logitec optic USB Internet Speed 3.01 Mb/s download 0.64 Mb/s upload
Also worth checking Volume Shadow Copy service is set to Automatic.
If that doesn't do it, try a repair install.
Ok, I changed Volume Shadow Copy service from manual to automatic and it seems to have done the trick SIW2, looks like this was the problem.
Many thanks and many thanks to everyone who made suggestions. Hope this will be of use to other people who experience the same problem.
Thanks again.
Computer Manufacturer/Model Number ESP DESK TOP XB3051Q OS Windows 7 CPU Intel Core 2 Quad Q8300 Motherboard FOXCONN G31MX SERIES (SOCKET 775) Memory 2.0 GB RAM SINGLE-CHANNEL DDR2@399MHz 6-6-6-18 Graphics Card(s) GeForce 8400 GS Sound Card REALTEX HIGH DEFINITION Monitor(s) Displays F22 on NVIDIA GeForce 8400 GS 1280 x 720 pixels Screen Resolution 1280 x 720 pixels Hard Drives 488.39 GB WESTERN DIGITAL WDC WD 5000AAKS-22VIAO ATA DEVICE (IDE) 39 deg. C Keyboard STANDARD PS/2 KEYBOARD Mouse B.C.L. 3D OPTICAL MOUSE 5v 100ma Internet Speed DOWNSTREAM: 8 Kbps, UPSTREAM 440 Kbps
Glad you got it resolved. Thanks for letting us know.
Computer Manufacturer/Model Number Home built OS Windows 7 Ultimate 32 bit CPU Intel(R) Pentium(R) 4 CPU 3.00GHz Motherboard ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5 Memory 2.50 GB RAM Graphics Card(s) NVIDIA GeForce 7600 GS Sound Card SoundMax Integrated Digital Audio (Chip) Monitor(s) Displays ViewSonic VX 1962 wm Screen Resolution 1680 X 1050 Hard Drives Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB Cooling Fan based Keyboard Microsoft Comfort Curve Keyboard 2000 v10 USB Mouse Logitec optic USB Internet Speed 3.01 Mb/s download 0.64 Mb/s upload
I am getting the exact same error in Windows 7 Ultimate 64-bit. I have tried manual and auto on the Windows Backup service, and the RPC service is running.
OS Windows 7 Ultimate 64-bit