File back-up not found on Windows 7 system

webplodder

New member
Hello.

I have just reinstalled Windows 7 for the third time and when I attempt to back-up my files get the following message:

'The backup application could not start due to an internal error.

The specified service does not exist as an installed service (0x80070424).'

Any suggestions please.
 

My Computer

Computer Manufacturer/Model Number
ESP DESK TOP XB3051Q
OS
Windows 7
CPU
Intel Core 2 Quad Q8300
Motherboard
FOXCONN G31MX SERIES (SOCKET 775)
Memory
2.0 GB RAM SINGLE-CHANNEL DDR2@399MHz 6-6-6-18
Graphics Card(s)
GeForce 8400 GS
Sound Card
REALTEX HIGH DEFINITION
Monitor(s) Displays
F22 on NVIDIA GeForce 8400 GS 1280 x 720 pixels
Screen Resolution
1280 x 720 pixels
Hard Drives
488.39 GB WESTERN DIGITAL WDC WD 5000AAKS-22VIAO ATA DEVICE (IDE) 39 deg. C
Keyboard
STANDARD PS/2 KEYBOARD
Mouse
B.C.L. 3D OPTICAL MOUSE 5v 100ma
Internet Speed
DOWNSTREAM: 8 Kbps, UPSTREAM 440 Kbps
Hello webplodder,

Welcome to Seven Forums.

If you are using windows backup, Type services in the start menu search and click on services. Make sure windows backup service is not disabled.

services.PNG

Hope this helps.

Gary
 

My Computer

Computer Manufacturer/Model Number
Dell XPS420
OS
Vista Ult 64 bit Seven Ult RTM x64
CPU
Intel Core2 Quad Q6600 2.40 gigahertz
Memory
Crucial Ballistix 4x2GB PC2 6400
Graphics Card(s)
NVIDIA GeForce 8600 GTS 256 MB
Sound Card
Creative SB X-Fi audio
Monitor(s) Displays
HP w2207 + HPvs15
Screen Resolution
1680x1050 + 1024x768
Hard Drives
2-WD5000AAKS-500 GB
WD5000AAV-500 GB external
Keyboard
Microsoft Comfort Curve
Mouse
MX Revolution
Other Info
Wacom Intuos 2 Graphics Tablet
Experience Index=5.5
Hi Gary, I have found Windows Back-Up and it is set to manual. What do I do now?
 

My Computer

Computer Manufacturer/Model Number
ESP DESK TOP XB3051Q
OS
Windows 7
CPU
Intel Core 2 Quad Q8300
Motherboard
FOXCONN G31MX SERIES (SOCKET 775)
Memory
2.0 GB RAM SINGLE-CHANNEL DDR2@399MHz 6-6-6-18
Graphics Card(s)
GeForce 8400 GS
Sound Card
REALTEX HIGH DEFINITION
Monitor(s) Displays
F22 on NVIDIA GeForce 8400 GS 1280 x 720 pixels
Screen Resolution
1280 x 720 pixels
Hard Drives
488.39 GB WESTERN DIGITAL WDC WD 5000AAKS-22VIAO ATA DEVICE (IDE) 39 deg. C
Keyboard
STANDARD PS/2 KEYBOARD
Mouse
B.C.L. 3D OPTICAL MOUSE 5v 100ma
Internet Speed
DOWNSTREAM: 8 Kbps, UPSTREAM 440 Kbps
Manhunter, I was going to save to DVD's.
 

My Computer

Computer Manufacturer/Model Number
ESP DESK TOP XB3051Q
OS
Windows 7
CPU
Intel Core 2 Quad Q8300
Motherboard
FOXCONN G31MX SERIES (SOCKET 775)
Memory
2.0 GB RAM SINGLE-CHANNEL DDR2@399MHz 6-6-6-18
Graphics Card(s)
GeForce 8400 GS
Sound Card
REALTEX HIGH DEFINITION
Monitor(s) Displays
F22 on NVIDIA GeForce 8400 GS 1280 x 720 pixels
Screen Resolution
1280 x 720 pixels
Hard Drives
488.39 GB WESTERN DIGITAL WDC WD 5000AAKS-22VIAO ATA DEVICE (IDE) 39 deg. C
Keyboard
STANDARD PS/2 KEYBOARD
Mouse
B.C.L. 3D OPTICAL MOUSE 5v 100ma
Internet Speed
DOWNSTREAM: 8 Kbps, UPSTREAM 440 Kbps
Hi Gary, I have found Windows Back-Up and it is set to manual. What do I do now?
Try starting the service - and then clicking on Automatic. Having said that, mine is set to manual by default too.
Manual is the default setting. It should turn itself on when required. I would suggest starting the service and see what happens before setting it to automatic. Make sure Remote Procedure Call is running. Windows Backup service is dependent on RPC. I am sure it is running; just trying to cover all bases.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
The problem is when I click on 'set up backup' I get the message I mentioned in my first post.
 

My Computer

Computer Manufacturer/Model Number
ESP DESK TOP XB3051Q
OS
Windows 7
CPU
Intel Core 2 Quad Q8300
Motherboard
FOXCONN G31MX SERIES (SOCKET 775)
Memory
2.0 GB RAM SINGLE-CHANNEL DDR2@399MHz 6-6-6-18
Graphics Card(s)
GeForce 8400 GS
Sound Card
REALTEX HIGH DEFINITION
Monitor(s) Displays
F22 on NVIDIA GeForce 8400 GS 1280 x 720 pixels
Screen Resolution
1280 x 720 pixels
Hard Drives
488.39 GB WESTERN DIGITAL WDC WD 5000AAKS-22VIAO ATA DEVICE (IDE) 39 deg. C
Keyboard
STANDARD PS/2 KEYBOARD
Mouse
B.C.L. 3D OPTICAL MOUSE 5v 100ma
Internet Speed
DOWNSTREAM: 8 Kbps, UPSTREAM 440 Kbps

My Computer

Computer Manufacturer/Model Number
ESP DESK TOP XB3051Q
OS
Windows 7
CPU
Intel Core 2 Quad Q8300
Motherboard
FOXCONN G31MX SERIES (SOCKET 775)
Memory
2.0 GB RAM SINGLE-CHANNEL DDR2@399MHz 6-6-6-18
Graphics Card(s)
GeForce 8400 GS
Sound Card
REALTEX HIGH DEFINITION
Monitor(s) Displays
F22 on NVIDIA GeForce 8400 GS 1280 x 720 pixels
Screen Resolution
1280 x 720 pixels
Hard Drives
488.39 GB WESTERN DIGITAL WDC WD 5000AAKS-22VIAO ATA DEVICE (IDE) 39 deg. C
Keyboard
STANDARD PS/2 KEYBOARD
Mouse
B.C.L. 3D OPTICAL MOUSE 5v 100ma
Internet Speed
DOWNSTREAM: 8 Kbps, UPSTREAM 440 Kbps
They appear to be
 

My Computer

Computer Manufacturer/Model Number
ESP DESK TOP XB3051Q
OS
Windows 7
CPU
Intel Core 2 Quad Q8300
Motherboard
FOXCONN G31MX SERIES (SOCKET 775)
Memory
2.0 GB RAM SINGLE-CHANNEL DDR2@399MHz 6-6-6-18
Graphics Card(s)
GeForce 8400 GS
Sound Card
REALTEX HIGH DEFINITION
Monitor(s) Displays
F22 on NVIDIA GeForce 8400 GS 1280 x 720 pixels
Screen Resolution
1280 x 720 pixels
Hard Drives
488.39 GB WESTERN DIGITAL WDC WD 5000AAKS-22VIAO ATA DEVICE (IDE) 39 deg. C
Keyboard
STANDARD PS/2 KEYBOARD
Mouse
B.C.L. 3D OPTICAL MOUSE 5v 100ma
Internet Speed
DOWNSTREAM: 8 Kbps, UPSTREAM 440 Kbps
Is backup still not working?
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Also worth checking Volume Shadow Copy service is set to Automatic.


If that doesn't do it, try a repair install.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
Webplodder, which edition of Windows 7 are you running and where are you trying to back up to? The reason I am asking is that the Starter, Home Basic and Home Premium editions do not allow you to backup to a network.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Also worth checking Volume Shadow Copy service is set to Automatic.


If that doesn't do it, try a repair install.


Ok, I changed Volume Shadow Copy service from manual to automatic and it seems to have done the trick SIW2, looks like this was the problem.

Many thanks and many thanks to everyone who made suggestions. Hope this will be of use to other people who experience the same problem.

Thanks again.
 

My Computer

Computer Manufacturer/Model Number
ESP DESK TOP XB3051Q
OS
Windows 7
CPU
Intel Core 2 Quad Q8300
Motherboard
FOXCONN G31MX SERIES (SOCKET 775)
Memory
2.0 GB RAM SINGLE-CHANNEL DDR2@399MHz 6-6-6-18
Graphics Card(s)
GeForce 8400 GS
Sound Card
REALTEX HIGH DEFINITION
Monitor(s) Displays
F22 on NVIDIA GeForce 8400 GS 1280 x 720 pixels
Screen Resolution
1280 x 720 pixels
Hard Drives
488.39 GB WESTERN DIGITAL WDC WD 5000AAKS-22VIAO ATA DEVICE (IDE) 39 deg. C
Keyboard
STANDARD PS/2 KEYBOARD
Mouse
B.C.L. 3D OPTICAL MOUSE 5v 100ma
Internet Speed
DOWNSTREAM: 8 Kbps, UPSTREAM 440 Kbps
Glad you got it resolved. Thanks for letting us know.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
I am getting the exact same error in Windows 7 Ultimate 64-bit. I have tried manual and auto on the Windows Backup service, and the RPC service is running.
 

My Computer

OS
Windows 7 Ultimate 64-bit
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