bluescreen "6.1.7600.2.0.0.256.1" Prevents Booting

ikbol · May 20, 2010

Hi,

My system has been repeatedly failing to boot since early this morning. The computer lights up and fans and electrics work (CD drive opens). But the Acer monitor registers "No signal" and not even the screen for the board registers, before getting to the Windows part.

Just once though, I got a BSOD on wh. I glimpsed ""The device driver got stuck in an infinite loop".

Now and then the system does boot, but later doesn't.

I googled the above, & so came to change my ATI Radeon X1800 driver to the latestLegacy (or Catalyst) driver from ATI, wh. made the system start twice, but since, it's back to its bad ways.

Here are my latest details:

Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 100000ea
BCP1: 87049980
BCP2: 00000000
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

My board is ASUStek Computer INC M2N-MX Rev 1.xx
200 mghz

2.40 gig AMD Athlon 64 X2 Dual Core
256k primary cache
1024k 2ndry

3GB memory

Desktop computer Bigpocket

I've tried to zip the latest minidump file, and upload it here [been having probs with this, so I hope it works]

Many thanks for any help

Jonathan_King · May 20, 2010

Definitely looks like your video drivers. Uninstall the Catalyst suite, and install only the driver.

Also, update these old drivers:

Code:

90f21000 90f73000   ADIHdAud ADIHdAud.sys Tue Jan 16 04:16:25 2007 (45AC97E9)
8f134000 8f135420   ASACPI   ASACPI.sys   Thu Aug 12 22:52:52 2004 (411C2D04)
90e14000 90e68c80   nvm62x32 nvm62x32.sys Fri Oct 17 17:00:39 2008 (48F8FCF7)

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_052010-19936-01.zip\052010-19936-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0x82c45000 PsLoadedModuleList = 0x82d8d810
Debug session time: Thu May 20 14:53:36.964 2010 (GMT-4)
System Uptime: 0 days 0:00:14.305
Loading Kernel Symbols
...............................................................
................................................................

Loading User Symbols
Loading unloaded module list
....
1: kd> !analyze -v; lmtsmn
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea)
The device driver is spinning in an infinite loop, most likely waiting for
hardware to become idle. This usually indicates problem with the hardware
itself or with the device driver programming the hardware incorrectly.
If the kernel debugger is connected and running when watchdog detects a
timeout condition then DbgBreakPoint() will be called instead of KeBugCheckEx()
and detailed message including bugcheck arguments will be printed to the
debugger. This way we can identify an offending thread, set breakpoints in it,
and hit go to return to the spinning code to debug it further. Because
KeBugCheckEx() is not called the .bugcheck directive will not return bugcheck
information in this case. The arguments are already printed out to the kernel
debugger. You can also retrieve them from a global variable via
"dd watchdog!g_WdBugCheckData l5" (use dq on NT64).
On MP machines it is possible to hit a timeout when the spinning thread is
interrupted by hardware interrupt and ISR or DPC routine is running at the time
of the bugcheck (this is because the timeout's work item can be delivered and
handled on the second CPU and the same time). If this is the case you will have
to look deeper at the offending thread's stack (e.g. using dds) to determine
spinning code which caused the timeout to occur.
Arguments:
Arg1: 87049980, Pointer to a stuck thread object.  Do .thread then kb on it to find
    the hung location.
Arg2: 00000000, Pointer to a DEFERRED_WATCHDOG object.
Arg3: 00000000, Pointer to offending driver name.
Arg4: 00000000, Number of times "intercepted" bugcheck 0xEA was hit (see notes).

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys

FAULTING_THREAD:  87049980

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0xEA

PROCESS_NAME:  csrss.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 91885bbc to 82d21d10

STACK_TEXT:  
8d0457dc 91885bbc 000000ea 87049980 00000000 nt!KeBugCheckEx+0x1e
WARNING: Stack unwind information not available. Following frames may be wrong.
8d045820 9187e34d 8d04586c 00000000 91878673 dxgkrnl+0x11bbc
8d045848 91444420 8d04586c 00000000 00000000 dxgkrnl+0xa34d
8d045898 91441dae 91531e13 8d045930 000001f4 atikmdag+0x24420
8d0458b4 9153af85 86705000 8d0458cc 853ceac8 atikmdag+0x21dae
8d04590c 9153e67c 853ce880 91531e13 8d045930 atikmdag+0x11af85
8d04594c 9153f006 e0000000 853ceee4 853ce880 atikmdag+0x11e67c
8d045968 91532e7d 00000003 00000000 853ce880 atikmdag+0x11f006
8d045a7c 918231b3 960cb440 86b2eda0 86b2ed9c atikmdag+0x112e7d
8d045ad8 918cabda 86b0e240 8d045c58 870a2000 atikmdag+0x4031b3
8d045b00 918ca89a 86b0e2d8 86b0e240 8d045c58 dxgkrnl+0x56bda
8d045c70 918ca3d0 86b2e920 00000001 00000000 dxgkrnl+0x5689a
8d045c98 918b5213 00000000 8ae069c8 00000040 dxgkrnl+0x563d0
8d045cb8 8ae06e09 8d045cd0 97044322 00000001 dxgkrnl+0x41213
8d045cc0 97044322 00000001 ffffbc97 8d045d18 watchdog!SMgrNotifySessionChange+0x19
8d045cd0 97045e98 00000001 00000000 97233870 win32k!DrvNotifySessionStateChange+0x42
8d045d18 97045992 0032fc20 8d045d34 82c8844a win32k!InitializeGreCSRSS+0x16
8d045d24 82c8844a 00000040 00000044 0032fc3c win32k!NtUserInitialize+0x81
8d045d24 777764f4 00000040 00000044 0032fc3c nt!KiFastCallEntry+0x12a
0032fc3c 00000000 00000000 00000000 00000000 0x777764f4


STACK_COMMAND:  .thread 0xffffffff87049980 ; kb

FOLLOWUP_IP: 
dxgkrnl+11bbc
91885bbc ??              ???

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  dxgkrnl+11bbc

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgkrnl

IMAGE_NAME:  dxgkrnl.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ac54de1

FAILURE_BUCKET_ID:  0xEA_IMAGE_dxgkrnl.sys

BUCKET_ID:  0xEA_IMAGE_dxgkrnl.sys

Followup: MachineOwner
---------

start    end        module name
833a9000 833f1000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
90f21000 90f73000   ADIHdAud ADIHdAud.sys Tue Jan 16 04:16:25 2007 (45AC97E9)
90652000 906ac000   afd      afd.sys      Mon Jul 13 19:12:34 2009 (4A5BBF62)
91971000 91983000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
8f0ff000 8f111000   amdk8    amdk8.sys    Mon Jul 13 19:11:03 2009 (4A5BBF07)
8af90000 8af99000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
8f134000 8f135420   ASACPI   ASACPI.sys   Thu Aug 12 22:52:52 2004 (411C2D04)
906ac000 906b0100   aswRdr   aswRdr.SYS   Wed Apr 14 12:31:37 2010 (4BC5EDE9)
8f0b7000 8f0dd180   aswSP    aswSP.SYS    Wed Apr 14 12:35:24 2010 (4BC5EECC)
90648000 90651c00   aswTdi   aswTdi.SYS   Wed Apr 14 12:35:46 2010 (4BC5EEE2)
8aef8000 8af01000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
8af01000 8af24000   ataport  ataport.SYS  Mon Jul 13 19:11:18 2009 (4A5BBF16)
91420000 91874000   atikmdag atikmdag.sys Fri Apr 24 06:50:20 2009 (49F1996C)
8aed7000 8aee2000   BATTC    BATTC.SYS    Mon Jul 13 19:19:15 2009 (4A5BC0F3)
8b207000 8b20e000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
8f0a9000 8f0b7000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
83235000 8323d000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
8b017000 8b036000   cdrom    cdrom.sys    Mon Jul 13 19:11:24 2009 (4A5BBF1C)
8327f000 8332a000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
8b393000 8b3b8000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
8323d000 8327f000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
8b1a3000 8b200000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
8aecf000 8aed7000   compbatt compbatt.sys Mon Jul 13 19:19:18 2009 (4A5BC0F6)
91964000 91971000   CompositeBus CompositeBus.sys Mon Jul 13 19:45:26 2009 (4A5BC716)
90fbb000 90fc8000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
8f02d000 8f091000   csc      csc.sys      Mon Jul 13 19:15:08 2009 (4A5BBFFC)
8f091000 8f0a9000   dfsc     dfsc.sys     Mon Jul 13 19:14:16 2009 (4A5BBFC8)
907a9000 907b5000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
8b5ee000 8b5ff000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
90fa2000 90fbb000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
90fc8000 90fd2000   dump_diskdump dump_diskdump.sys Mon Jul 13 19:45:49 2009 (4A5BC72D)
90e00000 90e11000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
90fd2000 90ff7000   dump_nvstor dump_nvstor.sys Wed May 20 02:44:09 2009 (4A13A6B9)
8f01e000 8f028000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
91874000 9192b000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 20:48:33 2009 (4AC54DE1)
9192b000 91964000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:25:25 2009 (4A5BC265)
8f111000 8f11c000   fdc      fdc.sys      Mon Jul 13 19:45:45 2009 (4A5BC729)
8afcd000 8afde000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
90ec2000 90ecc000   flpydisk flpydisk.sys Mon Jul 13 19:45:45 2009 (4A5BC729)
8af99000 8afcd000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
8b00e000 8b017000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
8b361000 8b393000   fvevol   fvevol.sys   Fri Sep 25 22:24:21 2009 (4ABD7B55)
8b555000 8b586000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
82c0e000 82c45000   hal      halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
8f1c9000 8f1e8000   HDAudBus HDAudBus.sys Mon Jul 13 19:50:55 2009 (4A5BC85F)
8f000000 8f013000   HIDCLASS HIDCLASS.SYS Mon Jul 13 19:51:01 2009 (4A5BC865)
91419000 9141f480   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:50:59 2009 (4A5BC863)
8f1e8000 8f1f3000   hidusb   hidusb.sys   Mon Jul 13 19:51:04 2009 (4A5BC868)
8b5e6000 8b5ee000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
8f136000 8f14e000   i8042prt i8042prt.sys Mon Jul 13 19:11:23 2009 (4A5BBF1B)
8f14e000 8f15b000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
80bae000 80bb6000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
90e80000 90eb4000   ks       ks.sys       Mon Jul 13 19:45:13 2009 (4A5BC709)
8b190000 8b1a3000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
8b30f000 8b334000   ksecpkg  ksecpkg.sys  Thu Dec 10 23:04:22 2009 (4B21C4C6)
83219000 83224000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 19:13:13 2009 (4A5BBF89)
90e73000 90e80000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
8f013000 8f01e000   mouhid   mouhid.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
8aee2000 8aef8000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
9060d000 90618000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
83200000 83208000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
8b165000 8b190000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
9079f000 907a9000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
8b5d6000 8b5e6000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
8b21a000 8b2d1000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
9199b000 919a6000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
919a6000 919c8000   ndiswan  ndiswan.sys  Mon Jul 13 19:54:34 2009 (4A5BC93A)
90f10000 90f21000   NDProxy  NDProxy.SYS  Mon Jul 13 19:54:27 2009 (4A5BC933)
90709000 90717000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
906b1000 906e3000   netbt    netbt.sys    Mon Jul 13 19:12:18 2009 (4A5BBF52)
8b2d1000 8b30f000   NETIO    NETIO.SYS    Mon Jul 13 19:12:35 2009 (4A5BBF63)
90618000 90626000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
90795000 9079f000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
82c45000 83055000   nt       ntkrpamp.exe Sat Feb 27 02:33:35 2010 (4B88CACF)
8b036000 8b165000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
8b200000 8b207000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
90e14000 90e68c80   nvm62x32 nvm62x32.sys Fri Oct 17 17:00:39 2008 (48F8FCF7)
8af24000 8af49000   nvstor   nvstor.sys   Wed May 20 02:44:09 2009 (4A13A6B9)
906ea000 90709000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
8f11c000 8f134000   parport  parport.sys  Mon Jul 13 19:45:34 2009 (4A5BC71E)
8ae4e000 8ae5f000   partmgr  partmgr.sys  Mon Jul 13 19:11:35 2009 (4A5BBF27)
8ae19000 8ae43000   pci      pci.sys      Mon Jul 13 19:11:16 2009 (4A5BBF14)
8ae5f000 8ae66000   pciide   pciide.sys   Mon Jul 13 19:11:19 2009 (4A5BBF17)
8ae66000 8ae74000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
8b000000 8b00e000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
90f73000 90fa2000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
83224000 83235000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
91983000 9199b000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
919c8000 919e0000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
919e0000 919f7000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
91400000 91417000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
90754000 90795000   rdbss    rdbss.sys    Mon Jul 13 19:14:26 2009 (4A5BBFD2)
90e69000 90e73000   rdpbus   rdpbus.sys   Mon Jul 13 20:02:40 2009 (4A5BCB20)
8ae0d000 8ae15000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:01:40 2009 (4A5BCAE4)
83208000 83210000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
83210000 83218000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
8b334000 8b361000   rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
8f15b000 8f165000   serenum  serenum.sys  Mon Jul 13 19:45:27 2009 (4A5BC717)
90717000 90731000   serial   serial.sys   Mon Jul 13 19:45:33 2009 (4A5BC71D)
8b5ce000 8b5d6000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
8af49000 8af90000   storport storport.sys Mon Jul 13 19:45:58 2009 (4A5BC736)
91417000 91418380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
8b40c000 8b555000   tcpip    tcpip.sys    Mon Jul 13 19:13:18 2009 (4A5BBF8E)
9063d000 90648000   TDI      TDI.SYS      Mon Jul 13 19:12:12 2009 (4A5BBF4C)
90626000 9063d000   tdx      tdx.sys      Mon Jul 13 19:12:10 2009 (4A5BBF4A)
90744000 90754000   termdd   termdd.sys   Mon Jul 13 20:01:35 2009 (4A5BCADF)
8f0de000 8f0ff000   tunnel   tunnel.sys   Mon Jul 13 19:54:03 2009 (4A5BC91B)
90eb4000 90ec2000   umbus    umbus.sys    Mon Jul 13 19:51:38 2009 (4A5BC88A)
919f7000 919f8700   USBD     USBD.SYS     Mon Jul 13 19:51:05 2009 (4A5BC869)
8f1ba000 8f1c9000   usbehci  usbehci.sys  Fri Oct 23 23:58:55 2009 (4AE27B7F)
90ecc000 90f10000   usbhub   usbhub.sys   Sat Oct 24 00:00:05 2009 (4AE27BC5)
8f165000 8f16f000   usbohci  usbohci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
8f16f000 8f1ba000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
907b5000 907cc000   USBSTOR  USBSTOR.SYS  Mon Jul 13 19:51:19 2009 (4A5BC877)
8ae43000 8ae4e000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
8b20e000 8b21a000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
8afde000 8afff000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
8b586000 8b58e380   vmstorfl vmstorfl.sys Mon Jul 13 19:28:44 2009 (4A5BC32C)
8ae74000 8ae84000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
8ae84000 8aecf000   volmgrx  volmgrx.sys  Mon Jul 13 19:11:41 2009 (4A5BBF2D)
8b58f000 8b5ce000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
90731000 90744000   wanarp   wanarp.sys   Mon Jul 13 19:55:02 2009 (4A5BC956)
8ae00000 8ae0d000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
8332a000 8339b000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
8339b000 833a9000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
906e3000 906ea000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
97040000 9728a000   win32k   win32k.sys   Mon Jul 13 19:26:26 2009 (4A5BC2A2)
833f1000 833fa000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)

Unloaded modules:
8b3b8000 8b3c5000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8b400000 8b40a000   dump_storpor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8b3c5000 8b3ea000   dump_nvstor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8b3ea000 8b3fb000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

zigzag3143 · May 20, 2010

ikbol said:
Hi,

My system has been repeatedly failing to boot since early this morning. The computer lights up and fans and electrics work (CD drive opens). But the Acer monitor registers "No signal" and not even the screen for the board registers, before getting to the Windows part.

Just once though, I got a BSOD on wh. I glimpsed ""The device driver got stuck in an infinite loop".

Now and then the system does boot, but later doesn't.

I googled the above, & so came to change my ATI Radeon X1800 driver to the latestLegacy (or Catalyst) driver from ATI, wh. made the system start twice, but since, it's back to its bad ways.

Here are my latest details:

Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 100000ea
BCP1: 87049980
BCP2: 00000000
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

My board is ASUStek Computer INC M2N-MX Rev 1.xx
200 mghz

2.40 gig AMD Athlon 64 X2 Dual Core
256k primary cache
1024k 2ndry

3GB memory

Desktop computer Bigpocket

I've tried to zip the latest minidump file, and upload it here [been having probs with this, so I hope it works]

Many thanks for any help

Hi and welcome

this one was probably caused by your video driver. I would completely remove all trace of the current driver and download and install a fresh copy.

Let us know if you need help with any of this

Ken

Code:

Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Thu May 20 14:53:36.964 2010 (GMT-4)
System Uptime: 0 days 0:00:14.305
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
BUGCHECK_STR:  0xEA

ikbol · May 20, 2010

Just to add - am using Windows 7 [changed from Vista c. 2/3 months ago]

zigzag3143 · May 20, 2010

ikbol said:
Just to add - am using Windows 7 [changed from Vista c. 2/3 months ago]

We know build 7600 but thanks

ikbol · May 20, 2010

Wow -AMAZINGLY fast Jonathan/zigzag. Many thx. One thing I did wrong was install the smaller ATI WDM integrated driver. [There's a choice of 2 progs on site]. So I've now installed the larger main one - & had no choice but to also install ATI Catalyst Install Manager. [My uninstall prog. says I can uninstall that though - should I?]

Computer started again fine [but it also did that with 1st driver - so I may be back!]

Had probs locating 3 other drivers:

nvm62x32.sys - Device Manager says is up-to-date

other 2 just hard to google replacements -

should I persist?

Many thanks again.

zigzag3143 · May 20, 2010

ikbol said:
Wow -AMAZINGLY fast Jonathan/zigzag. Many thx. One thing I did wrong was install the smaller ATI WDM integrated driver. [There's a choice of 2 progs on site]. So I've now installed the larger main one - & had no choice but to also install ATI Catalyst Install Manager. [My uninstall prog. says I can uninstall that though - should I?]

Computer started again fine [but it also did that with 1st driver - so I may be back!]

Had probs locating 3 other drivers:

nvm62x32.sys - Device Manager says is up-to-date

other 2 just hard to google replacements -

should I persist?

Many thanks again.

Persist you want every driver to have a date of july 13, 2009 or newer. That is the day win 7 was pressed

ikbol · May 21, 2010

Er still having some probs! Started several times fine last night, then once didn't, & afterwards did. This morning, didn't start three times in succession, then did.

ANy ideas? According to Driver Checker, two of other drivers now updated. SoundMax Aud** driver is actually newer than the one Driver Checker d/l. There's a 4th you didn't note - NVidiia nforce PCI system - Driver C d/l one for this - "TurboVSetup" I think - but it wouldn't work on system.

Any ideas what i should do/check? There are no more minidump files.

Many thanks again.

Jonathan_King · May 21, 2010

Yes, uninstall the Catalyst suite. I have seen it cause problems before. Install only the driver.

You may need to do it in Safe Mode if you can't boot up.

ikbol · May 21, 2010

Thanks. Uninstalled Catalyst. Didn't start again, then did with reset.

This time:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 100000ea
BCP1: 87128D48
BCP2: 00000000
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\052110-19203-01.dmp
C:\Users\Mike\AppData\Local\Temp\WER-34616-0.sysdata.xml

Latest minidump attached.

[BTW when it doesn't start, I can't even get as far as Safe Mode - no signal at all - but so far always seems to start eventually]

Sorry so much trouble & thx again.

Jonathan_King · May 21, 2010

I still suspect your graphics card.

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_052110-19203-01.zip\052110-19203-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0x82c3c000 PsLoadedModuleList = 0x82d84810
Debug session time: Fri May 21 06:48:11.591 2010 (GMT-4)
System Uptime: 0 days 0:00:12.932
Loading Kernel Symbols
...............................................................
..
Loading User Symbols
Loading unloaded module list
....
1: kd> !analyze -v ;lmtsmn
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea)
The device driver is spinning in an infinite loop, most likely waiting for
hardware to become idle. This usually indicates problem with the hardware
itself or with the device driver programming the hardware incorrectly.
If the kernel debugger is connected and running when watchdog detects a
timeout condition then DbgBreakPoint() will be called instead of KeBugCheckEx()
and detailed message including bugcheck arguments will be printed to the
debugger. This way we can identify an offending thread, set breakpoints in it,
and hit go to return to the spinning code to debug it further. Because
KeBugCheckEx() is not called the .bugcheck directive will not return bugcheck
information in this case. The arguments are already printed out to the kernel
debugger. You can also retrieve them from a global variable via
"dd watchdog!g_WdBugCheckData l5" (use dq on NT64).
On MP machines it is possible to hit a timeout when the spinning thread is
interrupted by hardware interrupt and ISR or DPC routine is running at the time
of the bugcheck (this is because the timeout's work item can be delivered and
handled on the second CPU and the same time). If this is the case you will have
to look deeper at the offending thread's stack (e.g. using dds) to determine
spinning code which caused the timeout to occur.
Arguments:
Arg1: 87128d48, Pointer to a stuck thread object.  Do .thread then kb on it to find
    the hung location.
Arg2: 00000000, Pointer to a DEFERRED_WATCHDOG object.
Arg3: 00000000, Pointer to offending driver name.
Arg4: 00000000, Number of times "intercepted" bugcheck 0xEA was hit (see notes).

Debugging Details:
------------------


FAULTING_THREAD:  87128d48

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0xEA

PROCESS_NAME:  csrss.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 918d1bbc to 82d18d10

STACK_TEXT:  
807ad7d4 918d1bbc 000000ea 87128d48 00000000 nt!KeBugCheckEx+0x1e
WARNING: Frame IP not in any known module. Following frames may be wrong.
807ad818 918ca34d 807ad864 00000000 918c4673 0x918d1bbc
807ad840 914565ce 807ad864 00000000 00000000 0x918ca34d
807ad890 91450a54 9156297a 807ad928 000001f4 0x914565ce
807ad8ac 9156c12e 866ed000 807ad8c4 853b3a98 0x91450a54
807ad904 9156fb2b 853b3498 9156297a 807ad928 0x9156c12e
807ad944 9157047d e0000000 853b3498 853b3b28 0x9156fb2b
807ad960 91563a07 00000003 00000000 853b3498 0x9157047d
807ad974 91564368 853b3498 95f58040 853b35d0 0x91563a07
807ad98c 9155f10a 853b3498 87285010 87285000 0x91564368
807ad9a0 91436038 853b3498 8d07c000 807ada20 0x9155f10a
807adb3c 82e5d960 807adb68 82e5d9c2 00000000 0x91436038
807adb44 82e5d9c2 00000000 00000020 918d71c8 nt!ObpFreeObject+0x213
807adbe0 82ca35e4 87128d48 0000031c 00000000 nt!ObpFreeObject+0x275
00000000 00000000 00000000 00000000 00000000 nt!KiExitThreadWait+0x89


STACK_COMMAND:  .thread 0xffffffff87128d48 ; kb

FOLLOWUP_IP: 
nt!ObpFreeObject+213
82e5d960 83661000        and     dword ptr [esi+10h],0

SYMBOL_STACK_INDEX:  c

SYMBOL_NAME:  nt!ObpFreeObject+213

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrpamp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cacf

FAILURE_BUCKET_ID:  0xEA_nt!ObpFreeObject+213

BUCKET_ID:  0xEA_nt!ObpFreeObject+213

Followup: MachineOwner
---------

start    end        module name
8339b000 833e3000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
90063000 900bd000   afd      afd.sys      Mon Jul 13 19:12:34 2009 (4A5BBF62)
8af98000 8afa1000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
90059000 90062c00   aswTdi   aswTdi.SYS   Wed Apr 14 12:35:46 2010 (4BC5EEE2)
8af00000 8af09000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
8af09000 8af2c000   ataport  ataport.SYS  Mon Jul 13 19:11:18 2009 (4A5BBF16)
8aedf000 8aeea000   BATTC    BATTC.SYS    Mon Jul 13 19:19:15 2009 (4A5BC0F3)
8b3f7000 8b3fe000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
83227000 8322f000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
8b011000 8b030000   cdrom    cdrom.sys    Mon Jul 13 19:11:24 2009 (4A5BBF1C)
83271000 8331c000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
8b3d2000 8b3f7000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
8322f000 83271000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
8b217000 8b274000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
8aed7000 8aedf000   compbatt compbatt.sys Mon Jul 13 19:19:18 2009 (4A5BC0F6)
8b400000 8b411000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
8afd5000 8afe6000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
8afa1000 8afd5000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
8b282000 8b28b000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
8b1a4000 8b1d6000   fvevol   fvevol.sys   Fri Sep 25 22:24:21 2009 (4ABD7B55)
8b55d000 8b58e000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
82c05000 82c3c000   hal      halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
8b5ee000 8b5f6000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
80b97000 80b9f000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
8b191000 8b1a4000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
8b380000 8b3a5000   ksecpkg  ksecpkg.sys  Thu Dec 10 23:04:22 2009 (4B21C4C6)
8320b000 83216000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 19:13:13 2009 (4A5BBF89)
8aeea000 8af00000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
9001e000 90029000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
833ec000 833f4000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
8b166000 8b191000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
8b5de000 8b5ee000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
8b28b000 8b342000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
8b342000 8b380000   NETIO    NETIO.SYS    Mon Jul 13 19:12:35 2009 (4A5BBF63)
90029000 90037000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
82c3c000 8304c000   nt       ntkrpamp.exe Sat Feb 27 02:33:35 2010 (4B88CACF)
8b037000 8b166000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
8b20d000 8b214000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
8af2c000 8af51000   nvstor   nvstor.sys   Wed May 20 02:44:09 2009 (4A13A6B9)
8ae56000 8ae67000   partmgr  partmgr.sys  Mon Jul 13 19:11:35 2009 (4A5BBF27)
8ae21000 8ae4b000   pci      pci.sys      Mon Jul 13 19:11:16 2009 (4A5BBF14)
8ae67000 8ae6e000   pciide   pciide.sys   Mon Jul 13 19:11:19 2009 (4A5BBF17)
8ae6e000 8ae7c000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
8b274000 8b282000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
83216000 83227000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
833f4000 833fc000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:01:40 2009 (4A5BCAE4)
83200000 83208000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
90016000 9001e000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
8b3a5000 8b3d2000   rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
8b5d6000 8b5de000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
8af51000 8af98000   storport storport.sys Mon Jul 13 19:45:58 2009 (4A5BC736)
8b414000 8b55d000   tcpip    tcpip.sys    Mon Jul 13 19:13:18 2009 (4A5BBF8E)
9004e000 90059000   TDI      TDI.SYS      Mon Jul 13 19:12:12 2009 (4A5BBF4C)
90037000 9004e000   tdx      tdx.sys      Mon Jul 13 19:12:10 2009 (4A5BBF4A)
00000001 963452b5   Unknown_Module_00000001 Unknown_Module_00000001 unavailable (00000000)
8ae4b000 8ae56000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
8afe6000 8aff2000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
8ae00000 8ae21000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
8b58e000 8b596380   vmstorfl vmstorfl.sys Mon Jul 13 19:28:44 2009 (4A5BC32C)
8ae7c000 8ae8c000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
8ae8c000 8aed7000   volmgrx  volmgrx.sys  Mon Jul 13 19:11:41 2009 (4A5BBF2D)
8b597000 8b5d6000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
8aff2000 8afff000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
8331c000 8338d000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
8338d000 8339b000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
833e3000 833ec000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)

Unloaded modules:
8b200000 8b20d000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8b5f6000 8b600000   dump_storpor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8b1d6000 8b1fb000   dump_nvstor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8b000000 8b011000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

Download a copy of Ubuntu and burn the ISO to a CD using ISO Recorder or the built-in Windows Image Burning utility: Download Ubuntu | Ubuntu

Boot from the CD, and select "Try Ubuntu without any changes to my computer". Play around for a little while. See if you can get it to crash. If it does crash, I'm going to guess the card itself is fried. If it doesn't crash, let's hope it's a driver issue, and continue playing around with different drivers.

ikbol · May 21, 2010

booted from Ubuntu CD - but v. confused - no "Try -- without changes"... I started but then aborted installation before it got to partitioning drive - lots of alternatives there but no "...without changes" - wh. one should I try?

[Ubuntu 10.04 - i386.iso]

ikbol · May 21, 2010

Lots of trouble restarting again - several goes/mins - looks like you may be right re graphics card. Any way to know? If I should get new one, any idea which is compatible?

[I saw these on ebuyer/other in sub-£30 -
PNY Technologies PNY 8400GS 256MB DDR2 VGA DVI out PCI-E Graphics Card
HIS Radeon HD 4350 512MB GDDR2 PCI-E 2.0x16 Graphics Card ]

Jonathan_King · May 21, 2010

The second card should be compatible with your system.

ikbol · May 21, 2010

Thx - if that'll work, that seems easiest. Just double-checking - there is still an Nvidia Nforce PCI System Management driver listed for update by Driver Checker - wh. I d/l and didn't install - it lists 3 drivers - Away Mode & Ethernet & Storage Drivers. Is it worth trying that?

Or will a new card automatically clear up all these probs?

Jonathan_King · May 21, 2010

Hopefully the new card will clear up the problems. We can't really tell anything for sure.

Sure, go ahead and update the drivers. It won't hurt anything. I also don't think it will help your problem, but you never know.

ikbol · May 23, 2010

Just to say - put in the recommended card - & everything seems fine on 2nd day - so many thanks for all your patience and help

Jonathan_King · May 23, 2010

You're very welcome. I just hope it stays that way.

Be sure to let is know if you need anything else.

bluescreen "6.1.7600.2.0.0.256.1" Prevents Booting

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