black boxes instead of desktop icons

t5wayne

New member
Local time
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9
dell studio 1545
win 7 pro 64 bit

hi everyone, im wayne from the uk.
i have been searching this and other forums for hours trying to find the cause/remedy for randomly appearing black boxes instead of desktop icons after boot up.
its 50/50 wether normal icons appear or if black boxes appear.
the icon texts are always present.

every time i boot in safe mode they appear normally.
i use the "small icon" setting, if i change to medium or large icon size i still get the "small icon" sized black box overlayed on the larger icon (half icon half black box).

has anyone come accross this problem or have any advice for me, bearing in mind my computer skills are limited.

many thanks in advance
wayne
 

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windows 7 proi7
Computer Manufacturer/Model Number
dell studio 1545
OS
windows 7 pro
CPU
i7
Had this before, run and antivirus scan and a malware scan.
http://www.malwarebytes.org/mbam.php

Yes, it can be one of many other causes and others and, maybe, myself will tell you about them, but if malware is the cause we must get it remedied, before bigger problems arise.
 

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Windows 10, Home Clean InstallIntel Core2 processsor Q8200(2.33Ghz 1333FSB)...6 gbATI Radeon 256MB HD3650
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
thanks richc46, i run malwarebytes regulary, spybot and am protected with norton 2010.
other than cookies no probs found.
i ran full scans on all 3 a few hours ago.
 

My Computer My Computer

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windows 7 proi7
Computer Manufacturer/Model Number
dell studio 1545
OS
windows 7 pro
CPU
i7
Ok first, good for you regular virus and malware checks, so many do not take that precaution:

But I digress,

When did this happen
and
What did you do befoehand? New program, unistall something, make other changes?
 

My Computer My Computer

At a glance

Windows 10, Home Clean InstallIntel Core2 processsor Q8200(2.33Ghz 1333FSB)...6 gbATI Radeon 256MB HD3650
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Hello t5wayne, welcome to Seven Forums!



Have a look at the tutorial at the link below to see if it's any help; be sure to keep us informed.

Icon Cache - Rebuild
 

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W 7 64-bit UltimateIntel Q9550 Yorkfield8GB Dominator 8500C5DATI : XFX 5870
Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
hi,its probably been happening for months now, i have installed and uninstalled many programs.
i have not been too worried about this problem as when i moved over to 7 from vista i had many issues with internet explorer not functioning correctly and windows updates have resolved all of those problems, bieng niave i was hoping a windows update would resolve the desktop issues also.

i probably sound stupid to those with knowledge of computers but i build and repair houses, i am basically a novice in this area.
 

My Computer My Computer

At a glance

windows 7 proi7
Computer Manufacturer/Model Number
dell studio 1545
OS
windows 7 pro
CPU
i7

My Computer My Computer

At a glance

windows 7 proi7
Computer Manufacturer/Model Number
dell studio 1545
OS
windows 7 pro
CPU
i7
The tut given to you by barefoot has helped many and I hope that you will be added to the list.

You do not sound stupid, you sound very intelligent, trying to take care of your big investment with malwarebyte scans and well as antivirus scans.

After we solve your problem, you may want to stay a while and you will learn quickly. That is how I got to where I am.
 

My Computer My Computer

At a glance

Windows 10, Home Clean InstallIntel Core2 processsor Q8200(2.33Ghz 1333FSB)...6 gbATI Radeon 256MB HD3650
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
hi, first restart gave me black boxes again but i ran without saving to desktop, saved to desktop before running the second time and i have icons back.
i will restart a few times incase its the 50/50 chance of desktop icons appearing.
will update shortly
 

My Computer My Computer

At a glance

windows 7 proi7
Computer Manufacturer/Model Number
dell studio 1545
OS
windows 7 pro
CPU
i7
Is it all icons or just shortcuts? If it's just the icons for shortcuts, did you install anything or tweak any thing in an attempt to remove the arrows from shortcuts?
 

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Windows 10 Education 64 bitAMD Phenom II X4 980 Black Edition Deneb 3.7GHz8GB 4GBx2 Kingston PC10600 DDR3 1333 MemoryZotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
hi, first restart gave me black boxes again but i ran without saving to desktop, saved to desktop before running the second time and i have icons back.
i will restart a few times incase its the 50/50 chance of desktop icons appearing.
will update shortly



Do be sure to post back to keep us informed.
 

My Computer My Computer

At a glance

W 7 64-bit UltimateIntel Q9550 Yorkfield8GB Dominator 8500C5DATI : XFX 5870
Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
Is all icons or just shortcuts? If it's just the icons for shortcuts, did you install anything or tweak any thing in an attempt to remove the arrows from shortcuts?

damn, thought we had it there, boxes back.

start menu and notification area is fine, just shortcuts.
yes, i used auslogics boostspeed to remove shortcut arrows.

>bare foot kid... is it worth me trying option 2 and 3 ?
 

My Computer My Computer

At a glance

windows 7 proi7
Computer Manufacturer/Model Number
dell studio 1545
OS
windows 7 pro
CPU
i7
Is all icons or just shortcuts? If it's just the icons for shortcuts, did you install anything or tweak any thing in an attempt to remove the arrows from shortcuts?

damn, thought we had it there, boxes back.

start menu and notification area is fine, just shortcuts.
yes, i used auslogics boostspeed to remove shortcut arrows.

>bare foot kid... is it worth me trying option 2 and 3 ?


Too bad it didn't work for you.

Sorry mate, I've never had need to work with the tutorial, maybe someone else will have some info for you about it.

Next time you want to remove the shortcut arrows come here first, I use this one myself and have had no problems with it.

Shortcut Arrow - Remove or Restore
 

My Computer My Computer

At a glance

W 7 64-bit UltimateIntel Q9550 Yorkfield8GB Dominator 8500C5DATI : XFX 5870
Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
Is all icons or just shortcuts? If it's just the icons for shortcuts, did you install anything or tweak any thing in an attempt to remove the arrows from shortcuts?

damn, thought we had it there, boxes back.

start menu and notification area is fine, just shortcuts.
yes, i used auslogics boostspeed to remove shortcut arrows.

>bare foot kid... is it worth me trying option 2 and 3 ?

Reverse what you did to remove the shortcut arrows and see if your black boxes go away.
 

My Computer My Computer

At a glance

Windows 10 Education 64 bitAMD Phenom II X4 980 Black Edition Deneb 3.7GHz8GB 4GBx2 Kingston PC10600 DDR3 1333 MemoryZotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
richc46
bare foot kid
alphanumeric.....

i thank you for your your warm welcome and your unconditional assistance you have offered me, ive replaced the shortcut arrows and 4 restarts later all is well :)

from the other side of the fish pond.... hugs and kisses.... in a manly,sporting way he he.

richc46, respect.

bfk,i will take a look at the link as to removing the unsightly shortcut arrows and weirdly the only icon without an arrow is the icon rebuilder shortcut i saved ???

alphanumeric, spot on baby !!!

i will definately be back to increase my knowledge, thanks guys.

i have not had time to explore the forum, can i make a paypal donation ?

many thanks and best regards wayne
 

My Computer My Computer

At a glance

windows 7 proi7
Computer Manufacturer/Model Number
dell studio 1545
OS
windows 7 pro
CPU
i7
Wayne you are so very welcome. We at the forum get out satisfaction from the members kind words, after they are helped. Speaking for everyone; you have made our day. Come back any time, you are always welcome at our Forum.
 

My Computer My Computer

At a glance

Windows 10, Home Clean InstallIntel Core2 processsor Q8200(2.33Ghz 1333FSB)...6 gbATI Radeon 256MB HD3650
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Hello Wayne.



We're just here to help, no donation needed. ;)
 

My Computer My Computer

At a glance

W 7 64-bit UltimateIntel Q9550 Yorkfield8GB Dominator 8500C5DATI : XFX 5870
Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
Wayne you are so very welcome. We at the forum get out satisfaction from the members kind words after they are helped and speaking for everyone; you have made our day. Come back any time, you are always welcome at our Forum.

good man, your kind words and assistance are appreciated
 

My Computer My Computer

At a glance

windows 7 proi7
Computer Manufacturer/Model Number
dell studio 1545
OS
windows 7 pro
CPU
i7
When you said " if i change to medium or large icon size i still get the "small icon" sized black box overlayed on the larger icon (half icon half black box)." in your first post I had a feeling it had to do with removing the arrows. They are just an overlay on a standard icon. I'm glad somebody linked to the tutorial, I was waiting to see if I was right before I did that. I wasn't sure, it was just a hunch. I wish Microsoft would release a tweakui for 7, the closest I've found is the Ultamate Windows Tweaker. Anyway I'm glad you got it fixed and welcome to the forums.
 

My Computer My Computer

At a glance

Windows 10 Education 64 bitAMD Phenom II X4 980 Black Edition Deneb 3.7GHz8GB 4GBx2 Kingston PC10600 DDR3 1333 MemoryZotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
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