Solved Thief: Win 7 of Foxit Phantom?

[James Colbert]

I have Foxit Phantom v2, which includes a pdf print driver. I use the phantom pdf driver a lot, but like to keep my HP 7110 as default. This seems to be a problem, as the default constantly switches to the Phantom pdf driver.

I suspect that it's a problem with Phantom or a win7 bug, but thought it worth asking: Does win7 switch default printers if it thinks you use one more than the other?

Thanks,
James

 

[Lordbob75]

I have not noticed that, no. I am assuming that you know how to set the default printer in Devices and Printers?

~Lordbob

 

[James Colbert]

I have not noticed that, no. I am assuming that you know how to set the default printer in Devices and Printers?

~Lordbob

Yes. That's where I have to keep changing it back to the HP.

Thanks,
James

 

[Lordbob75]

Interesting. Does it change it in both word and your reader program?

~Lordbob

 

[James Colbert]

Interesting. Does it change it in both word and your reader program?

~Lordbob

Yes, and in any other program I print from, i.e., Lotus Approach. Not sure what you mean by reader program, unless you're referring to Foxit Reader, but I no longer have that installed, since Phantom encompasses those duties.

James

 

[Lordbob75]

It may be that Phantom is resetting your default program.

~Lordbob

 

[James Colbert]

It may be that Phantom is resetting your default program.

~Lordbob

That's what I'm thinking, but I suppose it could be win7. Disappointingly, Foxit support (at least in the foxit forums) is generally vague and it's moderators uninformed, almost like they're winging it. If it is Phantom, the likelihood is that I won't get to the bottom of it.

Thanks,
James

 

[rbmorse]

I've got Phantom 2 on my Windows 7 machine and the only time it changed the default printer is when I installed it for the first time. Maybe you've got a hung update somewhere?

 

[James Colbert]

I've got Phantom 2 on my Windows 7 machine and the only time it changed the default printer is when I installed it for the first time. Maybe you've got a hung update somewhere?

No update problems that I'm aware of. It's not a serious issue, and I can live with it until a re-install. It just gets annoying when I'm trying to get work done and have to cancel out the Phantom dialog because I think the HP is default.

Thanks,
James

 

[James Colbert]

Update: This issue was resolved with the update to 2.1.

Thanks for all responses,
James