Windows 7 wireless problems after I moved from the states

[AlcapOWNED]

OK, so here is my problem. I bought a laptop when I went back to California for vacation. When I was there I had no problems with wireless connection or LAN connection. Turned my computer on and i can immediately surf. I moved back to the Philippines and it will not connect to any wireless network here. I tried hooking up LAN and it works just fine. I can see the wireless networks and It will ask me for key if i try and connect. But after that it does nothing. I tried trouble shooting and it says that is can't find any problem. I have tried at my home, and both my offices at work and nothing. The IT here seem to have no clue what is going on. Anyone have any idea?

 

[baarod]

OK, so here is my problem. I bought a laptop when I went back to California for vacation. When I was there I had no problems with wireless connection or LAN connection. Turned my computer on and i can immediately surf. I moved back to the Philippines and it will not connect to any wireless network here. I tried hooking up LAN and it works just fine. I can see the wireless networks and It will ask me for key if i try and connect. But after that it does nothing. I tried trouble shooting and it says that is can't find any problem. I have tried at my home, and both my offices at work and nothing. The IT here seem to have no clue what is going on. Anyone have any idea?

Your WiFi NIC is channel restricted to the American radio spectrum -- channels 1-11. You'll need 1,6,11 or higher as supported. Please write back for more info if needed.

 

[AlcapOWNED]

So Changing the router channel to 6 or 1 will allow my computer to connect? Its default was set at 8 and i move it to 11. There was nothing higher in the router setting. Is there anything i can do on my laptop? Or is it restricted to that spectrum as far as the laptop goes.

 

[baarod]

So Changing the router channel to 6 or 1 will allow my computer to connect? Its default was set at 8 and i move it to 11. There was nothing higher in the router setting. Is there anything i can do on my laptop? Or is it restricted to that spectrum as far as the laptop goes.

Go to device manager, get properties on your wireless device and look for something like this:

 

[AlcapOWNED]

My wireless device doesn't have the option to change the channels. It doesn't have numerical options. It only has two, 'long and short' and 'long'. I'm not too computer savvy but is it an option to change my wireless device? Currently it is ATHEROS AR9287 Wireless network Adapter.

Thanks for all your help so far. I didn't realize I haven't thanked you until after I hit reply on the last post I sent.

 

[baarod]

Try this driver http://dl.dropbox.com/u/561353/AMD6..._088bbbae3128836bd042bd947f4820ef4a660a02.cab from Microsoft Update Catalog. They make it hard to link from there so I alway just post the right driver to dropbox.

Long and short are prologue burst options. Mostly it's to get over wifi crowding like Steve Jobs had at his failed iOS4 demo.

 

[AlcapOWNED]

Ok I opened it. So what am i suppose to do with those files. Extract them and put them where?

 

[baarod]

Ok I opened it. So what am i suppose to do with those files. Extract them and put them where?

I'm sorry. I forgot that manual driver installation isn't a core skill for most people. That's entirely my fault. Open device manager by right clicking computer in the start menu and select manage. Click device manager and find your Atheros device. Right click and select update driver software. Select the second option, browse ...

Select the location where you expanded the file I gave you.

Again sorry for the confusion. If this driver doesn't work initially or does not have international spectrum options try channel 1,6,11 as previously stated.

Do you know why this is an issue? Many Asian cell phone bands live in the gaps between 1-6-11. Japan extended the spectrum to 14 and that's the best way to fix this in Asia

 

[AlcapOWNED]

It worked. I reset the router and then changed the channel to 6 and it worked. Thanks so much for your help.

 

[baarod]

It worked. I reset the router and then changed the channel to 6 and it worked. Thanks so much for your help.

Glad to hear it.

 

[chev65]

It worked. I reset the router and then changed the channel to 6 and it worked. Thanks so much for your help.

Isn't channel 6 the typical default channel for most wireless routers? I get a better signal using a different channel around here. I can't tell if it was the new driver that fixed this problem or not. I can't help but to think that simply resetting the router is what fixed this problem.

 

[baarod]

It worked. I reset the router and then changed the channel to 6 and it worked. Thanks so much for your help.

Isn't channel 6 the typical default channel for most wireless routers? I get a better signal using a different channel around here. I can't tell if it was the new driver that fixed this problem or not. I can't help but to think that simply resetting the router is what fixed this problem.

Default channel varies by locale. Some channels only exist in some countries. Channels 12-14 only exist in Japan and some other parts of spectrum crowded SE Asia.

 

[chev65]

I'm sure that is true but I don't think it has anything to do with the problem because he was using the default standard channel 6. Resetting the router is most likely what fixed the problem. When in doubt I just push the little button on the router. Always works for me.

 

[baarod]

I'm sure that is true but I don't think it has anything to do with the problem. Resetting the router is most likely what fixed the problem. When in doubt I just push the little button. Always works for me.

Read the OP. Sounds like he reset the router more than once...

 

[chev65]

Maybe the channel gap required the use of channel 6 but usually the router makes those choices for you.

 

[severedsolo]

Maybe the channel gap required the use of channel 6 but usually the router makes those choices for you.

from the sounds of the post the OP had his channel set manually, possibly doing a factory reset of the router caused it to go back to "auto" and it auto selected channel 6? to be fair it might not even be on channel 6... both my routers are set to "auto" and they both say they are broadcasting on channel 6, in fact they are not. because they would interfere with each other it just says 6 as a default and changes the channel when it needs to

 

[chev65]

He didn't say anything about resetting the router until after he reinstalled the drivers. Maybe the drivers helped? Hard to say. Thanks for the info on the channel problems, I can imagine that in a country as crowded as Japan the channels are saturated pretty well and the need to have more frequencies was required.