Outlook 2007 HANGS Windows 7 completely

Dusty

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I have been using Windows 7 for a long time :D and only recently, after some updates from Microsoft, has my machine been hanging :cry:. It seems that the only time it hangs is when Outlook 2007 is running. I have the send/rcv set to 3 minutes and i use about a dozen accounts that are either pop3 or IMAP.
All the PSTs check out OK.

Upon hanging, the machine is "frozen", and does not update the clock, react to the keyboard, etc. As this problem has occurred many times this week, I have tried leaving the machine for hours to see if it would recover, it does not. There are no powersaver options on. All hardware passes diagnostics, as I checked that something might be weird or dying but everything looks good. Only the outlook behavior is bad. This problem ONLY occurs when outlook is running.

The last two messages that occurred in the event log (tonight) at the times the PC locked up are:
(first hang)
The winlogon notification subscriber <Sens> was unavailable to handle a notification event.
and
(second hang)
The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.

I am running an older ASUS Pentium P5GD1 Motherboard with 4 GB memory and Windows 7 Pro.

It is VERY impractical not to run Outlook. How can I fix this problem so that I don't have to A) look for an outlook alternative. and B) don't have to run outlook under VMWARE or something that won't crash the rest of my machine.
I am going to download an eval copy of VMWARE to experiment if the virtual OS hangs without hanging the rest of my computer.

Meanwhile, WTF is with outlook?! :eek:

Help!? Thanks in advance.



 

My Computer My Computer

Computer Manufacturer/Model Number
ASUS
OS
Windows 7
CPU
Intel Pentium 4 630 (Prescott) 3.0 GHz
Motherboard
ASUS P5GD1 Pro (Intel Socket 775)
Memory
4 GB DDR
Graphics Card(s)
nVidia GeForce GTS250 Rev A2
Sound Card
built-in
Monitor(s) Displays
dual (ACER and Generic)
Screen Resolution
1680 x 1050
Hard Drives
Disk0: 1TB Seagate
Disk1: 1TB Seagate
Disk2: 250GB Seagate
Disk3: 250GB Seagate
PSU
Corsair HX 850 w
Case
ASUS
Cooling
Ask me when I've powered down and the monster stops spinning
Keyboard
PS/2
Mouse
Serial mouse (my Microsoft gaming mouse broke:( )
Internet Speed
Comcast Cable
Other Info
Operator is coffee powered.
I have been using Windows 7 for a long time :D and only recently, after some updates from Microsoft, has my machine been hanging :cry:. It seems that the only time it hangs is when Outlook 2007 is running. I have the send/rcv set to 3 minutes and i use about a dozen accounts that are either pop3 or IMAP.
All the PSTs check out OK.

Upon hanging, the machine is "frozen", and does not update the clock, react to the keyboard, etc. As this problem has occurred many times this week, I have tried leaving the machine for hours to see if it would recover, it does not. There are no powersaver options on. All hardware passes diagnostics, as I checked that something might be weird or dying but everything looks good. Only the outlook behavior is bad. This problem ONLY occurs when outlook is running.

The last two messages that occurred in the event log (tonight) at the times the PC locked up are:
(first hang)
The winlogon notification subscriber <Sens> was unavailable to handle a notification event.
and
(second hang)
The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.

I am running an older ASUS Pentium P5GD1 Motherboard with 4 GB memory and Windows 7 Pro.

It is VERY impractical not to run Outlook. How can I fix this problem so that I don't have to A) look for an outlook alternative. and B) don't have to run outlook under VMWARE or something that won't crash the rest of my machine.
I am going to download an eval copy of VMWARE to experiment if the virtual OS hangs without hanging the rest of my computer.

Meanwhile, WTF is with outlook?! :eek:

Help!? Thanks in advance.




Ah, the kernel hook virus checker again. Uninstall what you're using (completely) and install MSSE -- http://www.microsoft.com/security_essentials/
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Apple
OS
El Capitan / Windows 10
CPU
i7-4980HQ
Memory
16GB
Graphics Card(s)
Iris 5200
Ah, the kernel hook virus checker again. Uninstall what you're using (completely) and install MSSE -- http://www.microsoft.com/security_essentials/

After following that advice and using the system about a day I was getting ready to declare victory but have had several more crashes, not always running Outlook.

The common thing occuring in any event log at the time of the crash seems to be:

Compatibility fix applied to C:\Program Files\Internet Explorer\iexplore.exe.
Fix information: EnableNXShowUI, {4225494b-e222-402a-999b-deb3cb535d4b}, 0x40102.

I tried Binging and Googling this but came up pretty empty.
 

My Computer My Computer

Computer Manufacturer/Model Number
ASUS
OS
Windows 7
CPU
Intel Pentium 4 630 (Prescott) 3.0 GHz
Motherboard
ASUS P5GD1 Pro (Intel Socket 775)
Memory
4 GB DDR
Graphics Card(s)
nVidia GeForce GTS250 Rev A2
Sound Card
built-in
Monitor(s) Displays
dual (ACER and Generic)
Screen Resolution
1680 x 1050
Hard Drives
Disk0: 1TB Seagate
Disk1: 1TB Seagate
Disk2: 250GB Seagate
Disk3: 250GB Seagate
PSU
Corsair HX 850 w
Case
ASUS
Cooling
Ask me when I've powered down and the monster stops spinning
Keyboard
PS/2
Mouse
Serial mouse (my Microsoft gaming mouse broke:( )
Internet Speed
Comcast Cable
Other Info
Operator is coffee powered.
Ah, the kernel hook virus checker again. Uninstall what you're using (completely) and install MSSE -- http://www.microsoft.com/security_essentials/

After following that advice and using the system about a day I was getting ready to declare victory but have had several more crashes, not always running Outlook.

The common thing occuring in any event log at the time of the crash seems to be:

Compatibility fix applied to C:\Program Files\Internet Explorer\iexplore.exe.
Fix information: EnableNXShowUI, {4225494b-e222-402a-999b-deb3cb535d4b}, 0x40102.

I tried Binging and Googling this but came up pretty empty.

Hive: HKEY_LOCAL_MACHINE
Key: Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers
Value Name: C:\WINDOWS\explorer.exe
Value Type: REG_SZ
Value: EnableNXShowUI

Remove the Value entirely. iexplore.exe crashed once due to a bad add-on and now windows is pretending it's an incompatible app and turning on Data Execution Prevention checking which is causing the crash. You can post the minidump to make sure otherwise nuke that value.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Apple
OS
El Capitan / Windows 10
CPU
i7-4980HQ
Memory
16GB
Graphics Card(s)
Iris 5200
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