Last week i get many (almost daily) BSOD's in Windows 7

Vermaele

New member
Local time
6:49 PM
Messages
6
Sorry for chiming in on this topic,
during the last week i get many (almost daily) BSOD's in Win7.

Code:
==================================================
Dump File         : 062510-17082-01.dmp
Crash Time        : 25/06/2010 14:26:25
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : 0xc0000005
Parameter 2       : 0x88fbabe1
Parameter 3       : 0x8c7aba90
Parameter 4       : 0x8c7ab670
Caused By Driver  : volsnap.sys
Caused By Address : volsnap.sys+cbe1
File Description  : Volume Shadow Copy Driver
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor         : 32-bit
Computer Name     : 
Full Path         : C:\Windows\Minidump\062510-17082-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
==================================================

==================================================
Dump File         : 062510-18844-01.dmp
Crash Time        : 25/06/2010 14:17:16
Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000008e
Parameter 1       : 0xc0000005
Parameter 2       : 0x8e26a8a5
Parameter 3       : 0x84c0f9f4
Parameter 4       : 0x00000000
Caused By Driver  : afd.sys
Caused By Address : afd.sys+258a5
File Description  : Ancillary Function Driver for WinSock
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor         : 32-bit
Computer Name     : 
Full Path         : C:\Windows\Minidump\062510-18844-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
==================================================

==================================================
Dump File         : 061210-18220-01.dmp
Crash Time        : 12/06/2010 17:35:19
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 0xffffffff
Parameter 2       : 0x00000002
Parameter 3       : 0x00000001
Parameter 4       : 0x82a87aaa
Caused By Driver  : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4682b
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor         : 32-bit
Computer Name     : 
Full Path         : C:\Windows\Minidump\061210-18220-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
==================================================

==================================================
Dump File         : 061210-25818-01.dmp
Crash Time        : 12/06/2010 15:35:35
Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000008e
Parameter 1       : 0xc0000005
Parameter 2       : 0x82c89d35
Parameter 3       : 0x84c5ba4c
Parameter 4       : 0x00000000
Caused By Driver  : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+288d35
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor         : 32-bit
Computer Name     : 
Full Path         : C:\Windows\Minidump\061210-25818-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
==================================================

==================================================
Dump File         : 102609-20326-01.dmp
Crash Time        : 26/10/2009 21:21:11
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 0x0000010c
Parameter 2       : 0x00000002
Parameter 3       : 0x00000000
Parameter 4       : 0x82aa1da6
Caused By Driver  : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+467eb
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor         : 32-bit
Computer Name     : 
Full Path         : C:\Windows\Minidump\102609-20326-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
==================================================

I have ran SFC /VERIFYONLY in admin mode, and it returned all files are good.
I also ran Memtest+ overnight, and no error at all.

The Event Viewer in Win7 is still completely worthless in searching for clues to problems.

Since the BSOD doesn't originate in the same file, and the errors are different, can I exclude bad hardware ? I have a dual boot system with XP, and there I haven't seen a BSOD in years, so that means memory and hardware are not at fault I think.

The problem is, the BSOD happen so random, one time while browsing with Firefox, the next time while doing nothing (return to my desk and see the BSOD occured while I was away).

I have the latest drivers for my ATI videocard, and a working driver (allthough these are very rare) for the Creative soundcard.
Hard drive error scans all turn out fine too.

I really don't know what to think about being the problem.:confused:
 

My Computer My Computer

At a glance

Win7 ProIntel Core2 DuoATI HD4970
Computer Manufacturer/Model Number
HP
OS
Win7 Pro
CPU
Intel Core2 Duo
Graphics Card(s)
ATI HD4970
Sound Card
SoundBlaster Fi Music
Monitor(s) Displays
Samsung SynMaster 226BW
Hard Drives
Too many
Cooling
Sure!
Sorry for chiming in on this topic,
during the last week i get many (almost daily) BSOD's in Win7.

Code:
==================================================
Dump File         : 062510-17082-01.dmp
Crash Time        : 25/06/2010 14:26:25
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : 0xc0000005
Parameter 2       : 0x88fbabe1
Parameter 3       : 0x8c7aba90
Parameter 4       : 0x8c7ab670
Caused By Driver  : volsnap.sys
Caused By Address : volsnap.sys+cbe1
File Description  : Volume Shadow Copy Driver
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor         : 32-bit
Computer Name     : 
Full Path         : C:\Windows\Minidump\062510-17082-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
==================================================

==================================================
Dump File         : 062510-18844-01.dmp
Crash Time        : 25/06/2010 14:17:16
Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000008e
Parameter 1       : 0xc0000005
Parameter 2       : 0x8e26a8a5
Parameter 3       : 0x84c0f9f4
Parameter 4       : 0x00000000
Caused By Driver  : afd.sys
Caused By Address : afd.sys+258a5
File Description  : Ancillary Function Driver for WinSock
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor         : 32-bit
Computer Name     : 
Full Path         : C:\Windows\Minidump\062510-18844-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
==================================================

==================================================
Dump File         : 061210-18220-01.dmp
Crash Time        : 12/06/2010 17:35:19
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 0xffffffff
Parameter 2       : 0x00000002
Parameter 3       : 0x00000001
Parameter 4       : 0x82a87aaa
Caused By Driver  : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4682b
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor         : 32-bit
Computer Name     : 
Full Path         : C:\Windows\Minidump\061210-18220-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
==================================================

==================================================
Dump File         : 061210-25818-01.dmp
Crash Time        : 12/06/2010 15:35:35
Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000008e
Parameter 1       : 0xc0000005
Parameter 2       : 0x82c89d35
Parameter 3       : 0x84c5ba4c
Parameter 4       : 0x00000000
Caused By Driver  : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+288d35
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor         : 32-bit
Computer Name     : 
Full Path         : C:\Windows\Minidump\061210-25818-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
==================================================

==================================================
Dump File         : 102609-20326-01.dmp
Crash Time        : 26/10/2009 21:21:11
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 0x0000010c
Parameter 2       : 0x00000002
Parameter 3       : 0x00000000
Parameter 4       : 0x82aa1da6
Caused By Driver  : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+467eb
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor         : 32-bit
Computer Name     : 
Full Path         : C:\Windows\Minidump\102609-20326-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
==================================================
I have ran SFC /VERIFYONLY in admin mode, and it returned all files are good.
I also ran Memtest+ overnight, and no error at all.

The Event Viewer in Win7 is still completely worthless in searching for clues to problems.

Since the BSOD doesn't originate in the same file, and the errors are different, can I exclude bad hardware ? I have a dual boot system with XP, and there I haven't seen a BSOD in years, so that means memory and hardware are not at fault I think.

The problem is, the BSOD happen so random, one time while browsing with Firefox, the next time while doing nothing (return to my desk and see the BSOD occured while I was away).

I have the latest drivers for my ATI videocard, and a working driver (allthough these are very rare) for the Creative soundcard.
Hard drive error scans all turn out fine too.

I really don't know what to think about being the problem.:confused:

Vermeale Hi and welcome

Thank you for the analysis but we really need the actual DMP file that is created. We can use various methods to go beyond the information provided by you. Use these instructions to find and upload them to us.

http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

I did notice that in at least 3 of these the first parameter was a memory exception. Given that is the cause you might want to download a 3rd party app called memtestx86, burn it to cd, and run it for at least 7 passes. I do see that you ran memtest before and can only think you may need to run it against one stick of memory at a time, and test one motherboard slot at a time.

We will have more information when we get the DMP files.

Thanks.

Jan.
 
Last edited:

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
Thanks for the help JMH,

crossed fingers, but i didn't get a BSOD since, I have ran Memtest86+ from a floppy for a full night, and it said 0 errors.

Hope everything stays well now.:D
 

My Computer My Computer

At a glance

Win7 ProIntel Core2 DuoATI HD4970
Computer Manufacturer/Model Number
HP
OS
Win7 Pro
CPU
Intel Core2 Duo
Graphics Card(s)
ATI HD4970
Sound Card
SoundBlaster Fi Music
Monitor(s) Displays
Samsung SynMaster 226BW
Hard Drives
Too many
Cooling
Sure!
Thanks for the help JMH,

crossed fingers, but i didn't get a BSOD since, I have ran Memtest86+ from a floppy for a full night, and it said 0 errors.

Hope everything stays well now.:D

Hi again Vermaele,

That is indeed good news.

Please report back in a few days confirming that all is still well & we shall close your thread.
Good luck.

Jan.

 

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
Yes, no more crashes.

Topic can be closed, thank you all for the help. :D
 

My Computer My Computer

At a glance

Win7 ProIntel Core2 DuoATI HD4970
Computer Manufacturer/Model Number
HP
OS
Win7 Pro
CPU
Intel Core2 Duo
Graphics Card(s)
ATI HD4970
Sound Card
SoundBlaster Fi Music
Monitor(s) Displays
Samsung SynMaster 226BW
Hard Drives
Too many
Cooling
Sure!

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
Back
Top