Acer Aspire Crystal Eye Webcam Driver

[RoomNine]

Ok, so I upgraded my OS with a student discount from Windows 7 starter to Windows 7 Pro. I have an Acer Aspire One A0532h netbook I bought right around a month ago and upgraded about two weeks ago. Before the upgrade, my webcam worked just fine. Now I am unable to even locate the files for the webcam anywhere! Even when I do a search on the whole computer, nothing comes up. It is an integrated webcam. I tried going to the acer support website where I specified my exact computer, model, and such and downloaded all three setups for the webcam but they all had the same error; something along the lines of "no camera detected" or "no camera is plugged in". I dont understand. If anyone could help me, it would greatly be appreciated. Thanks.

 

[sivabhakta]

Just proceed to the Acer website to download the app
Link provided


Service & Support

 

[RoomNine]

I've tried that. I looked at various other posts about this same issue on here as well, tying everything that was suggested. On Acer's Service & Support I found three different applications for a webcam. None of them worked .
I should also note that nothing about imaging software or a webcam even shows up in the device manager anymore. So now it's like I have an integrated webcam that is useless .

 

[NoN]

I've tried that. I looked at various other posts about this same issue on here as well, tying everything that was suggested. On Acer's Service & Support I found three different applications for a webcam. None of them worked .
I should also note that nothing about imaging software or a webcam even shows up in the device manager anymore. So now it's like I have an integrated webcam that is useless .

You should try to know which brand is your built-in Camera..."Chicony", "Liteon", or "Suyin" before.

It is very bad to update with wrong drivers. Right click to the .exe and try to locate the Brand in Details Tab.

The probs now you have tried 3 differents brands drivers, it might shows the wrong camera!

 

[RoomNine]

I couldn't remember which brand it was so I tried downloading them all hoping one would work. I just dont understand how none of them would recognize my camera when its integrated to begin with. My usb ports quit working as well. Idk what to do.

 

[NoN]

I couldn't remember which brand it was so I tried downloading them all hoping one would work. I just dont understand how none of them would recognize my camera when its integrated to begin with. My usb ports quit working as well. Idk what to do.

You should be able to uninstall in the "Control Panel"=>"Program & Features" the Acer Crystal Eye Software. Do so, reboot then let windows 7 install his proper drivers. And let me think about it soon.

As you can see on screenshot, it is only some Windows 7 drivers....in the "Devices Manager". No Acer one, that why it is difficult to locate the brand!

 

[theog]

Acer Aspire One A0532h, Camera drivers are only listed for Win XP.

Service & Support

 

[NoN]

Acer Aspire One A0532h, Camera drivers are only listed for Win XP.

Service & Support

View attachment 83361

The Windows 7 box is checked theog!!! So, if you scroll the list it shows 7 drivers!!!



@RoomNine...try to download their Manual Instructions from their site....in the "Documents" Tab.

 

[RoomNine]

Hey NoN. Thanks for the reply. That's the thing though, it is nowhere to be found anywhere on my computer. It wasnt under device manager, installed programs, or even when I searched the computer for it.

Theog - When I select the OS and set it to Windows 7 Pro x32 it gives me three 'Camera' options under 'Applications'. All say 'Webcam Applications' and have vendors of 'Liteon', 'Suyin', and 'Chicony'.

 

[NoN]

If you own an "Acer eRecovery" software, you should be able when choosing restore "Apps & Drivers" to see which brand it is.

 

[RoomNine]

I'm usually not one to give up. But I was up all night last night trying to fix this darn thing and nothing seems to be working. If erecovery was supposed to come with my machine, I'm not finding it anywhere.

 

[NoN]

I'm usually not one to give up. But I was up all night last night trying to fix this darn thing and nothing seems to be working. If erecovery was supposed to come with my machine, I'm not finding it anywhere.

How did you upgraded? You might have wiped all the Acer Bloatwares during the install....Have you done some recovery disk before upgrading? One should be dedicated to apps & drivers.

 

[RoomNine]

Microsoft sent me the Windows 7 Pro downloadable which took four hour to download. After that, I simply installed it thinking that whatever was on my Windows 7 starter when I first booted up would remain after I upgraded. I didn't back anything up because I didn't have anything on it to begin with but whatever came with it. This was also my first OS upgrade I had ever performed on my own.

 

[NoN]

Microsoft sent me the Windows 7 Pro downloadable which took four hour to download. After that, I simply installed it thinking that whatever was on my Windows 7 starter when I first booted up would remain after I upgraded. I didn't back anything up because I didn't have anything on it to begin with but whatever came with it. This was also my first OS upgrade I had ever performed on my own.

You wiped the restore partition!...

Any chance the recovery partition still appear in the "disk management"?

Control Panel=>Administration Tools=>Computer Management=>Disks Management...

Haven't got you a "Windows.old" file in your computer after the upgrade?

 

[theog]

Microsoft sent me the Windows 7 Pro downloadable which took four hour to download. After that, I simply installed it thinking that whatever was on my Windows 7 starter when I first booted up would remain after I upgraded. I didn't back anything up because I didn't have anything on it to begin with but whatever came with it. This was also my first OS upgrade I had ever performed on my own.

1) First make USB installer.

http://www.sevenforums.com/tutorials/2432-usb-windows-7-installation-key-drive-create.html?ltr=U

http://www.sevenforums.com/tutorials/30470-make-bootable-iso-student-d-l.html

2) Have your used Windows updates?

 

[echrada]

Go here and follow instructions

Acer Aspire One 150 CCD SUYIN Driver - DownloadNew.org

 

[RoomNine]

NoN, my 'Disk' Management' page says I have a 12.00 GB Healthy (Recovery Partition). Does this mean that I may be able to recover what I had in the past?

echrada, when I try downloading the .zip file the page keeps saying this:
This webpage is not available.

The webpage at ftp://ftp.work.acer-euro.com/netbook/aspire_one_150/driver/CCD_SUYIN_V.1.0.1.3.zip might be temporarily down or it may have moved permanently to a new web address

Also, it says I do have a recovery option from system restore. Should I use that? And if i do, how would I reinstall Windows 7 Pro without having the same affects?

System Restore is allowing me only to go back as far as 7/1/10 even when I check 'Show More Restore Points'. I need to get back to right before 6/25/10. Is this possible?

 

[NoN]

NoN, my 'Disk' Management' page says I have a 12.00 GB Healthy (Recovery Partition). Does this mean that I may be able to recover what I had in the past?

Also, it says I do have a recovery option from system restore. Should I use that? And if i do, how would I reinstall Windows 7 Pro without having the same affects?

System Restore is allowing me only to go back as far as 7/1/10 even when I check 'Show More Restore Points'. I need to get back to right before 6/25/10. Is this possible?

Just to be sure...during the new upgrade if you remember something like "this will erase all your data, backup your files" then I'm not sure about the restore partition, it might be the one re-created from the new install.

there was nothing left from Acer after the upgrade? (i'm curious aswell)

System restore might be unless since it is not related to the previous operating system.

It looks you will have to reinstall some of the Acer Applications (bloatwares) to make some drivers works properly.

I'm sorry not being more helpful at the moment.

 

[RoomNine]

The only things that were left after the upgrade were the files in the Start -> Programs menu. Nothing related to Acer that I can find. Its alright though, NoN. Thanks for giving your input and effort.

 

[echrada]

I have sent you an invite to download the driver from my dropbox.