Trouble Installing PCTV HD Pro Stick (801e) .INF not supported

LatinHacker

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I am having trouble installing the item mentioned above. I have downloaded the drivers, and at first i did not know what to do with them. But i learned that i had to right click and click install. I have done this, but i have an error. "The INF file you selected does not support this method of installation". I have no clue as to whether or not it is for x64, or x86, but i am running x64 Ultimate as you can see. And the files are located on my desktop.
 

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Windows 7 Ultimate 64-BitAMD Athlon 64 3200+Dual DDR 2048 MBytesNVIDIA GeForce 7800 GT, Radeon HD 4350
Computer Manufacturer/Model Number
What does this mean by System Manufacturer?
OS
Windows 7 Ultimate 64-Bit
CPU
AMD Athlon 64 3200+
Motherboard
ASUSTeK Computer INC. A8N-SLI Deluxe 1.XX
Memory
Dual DDR 2048 MBytes
Graphics Card(s)
NVIDIA GeForce 7800 GT, Radeon HD 4350
Sound Card
Forgot
Monitor(s) Displays
Crappy ViewSonic VX924
Hard Drives
Two 200 GBs, One 300 GB, and One 500 GB External
PSU
Forgot
Case
Forgot
Cooling
Fans.

My Computer My Computer

At a glance

win 7 ultimate32bit, Win8.1pro wmc 32bitamd phenom x4 9600corsair twinxs 2x2gb2x nvidia 1gb 8500gt
Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
win 7 ultimate32bit, Win8.1pro wmc 32bit
CPU
amd phenom x4 9600
Motherboard
asus m2n32-sli deluxe
Memory
corsair twinxs 2x2gb
Graphics Card(s)
2x nvidia 1gb 8500gt
Sound Card
onboard
Monitor(s) Displays
23" PB Viseo 233d
Screen Resolution
1920x1080
Hard Drives
maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb
PSU
oryxx tornado 750w
Case
thermaltake xaser lll
Cooling
artic freezer64 pro + 7 case fans
What driver are you using? See this page, it has download links for the drivers as well as install instructions.

Driver
 

My Computer My Computer

At a glance

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
Computer Manufacturer/Model Number
Too many to describe...
OS
Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
hi latinhacker , the drivers must be installed from device manager it is the only way to install a .inf in windows7 , have a read of this article Driver Update Windows 7 - How to Update Drivers in Windows 7 - Device Driver Update i will not post the drivers for you as you already have them ;)

Thanks for the link. But a little question. Would i find it under USB controllers, other devices, or in another tab? Or is there a name i should be looking for?

What driver are you using? See this page, it has download links for the drivers as well as install instructions.

Driver

Thanks for the link, but i downloaded the one i needed from this exact page! :D
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-BitAMD Athlon 64 3200+Dual DDR 2048 MBytesNVIDIA GeForce 7800 GT, Radeon HD 4350
Computer Manufacturer/Model Number
What does this mean by System Manufacturer?
OS
Windows 7 Ultimate 64-Bit
CPU
AMD Athlon 64 3200+
Motherboard
ASUSTeK Computer INC. A8N-SLI Deluxe 1.XX
Memory
Dual DDR 2048 MBytes
Graphics Card(s)
NVIDIA GeForce 7800 GT, Radeon HD 4350
Sound Card
Forgot
Monitor(s) Displays
Crappy ViewSonic VX924
Hard Drives
Two 200 GBs, One 300 GB, and One 500 GB External
PSU
Forgot
Case
Forgot
Cooling
Fans.
Hmm...that same page also has these instructions.

How do I install the driver?
Once you have the file downloaded you need to unzip it. Locate the file and right click it and select "Extract all..." to unzip it.

Once unzipped have the PCTV device connected to your computer. Click on START and then right click "Computer" and select "Properties". In the properties window that opens click on "Device manager" on the top left corner.

In device manager go to "sound video and game controllers". If you see the PCTV device, right click it and select "Update driver" and then choose "Browse...". At this point browse to the unzipped location for the driver and let it update.
 

My Computer My Computer

At a glance

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
Computer Manufacturer/Model Number
Too many to describe...
OS
Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
Hmm...that same page also has these instructions.

How do I install the driver?
Once you have the file downloaded you need to unzip it. Locate the file and right click it and select "Extract all..." to unzip it.

Once unzipped have the PCTV device connected to your computer. Click on START and then right click "Computer" and select "Properties". In the properties window that opens click on "Device manager" on the top left corner.

In device manager go to "sound video and game controllers". If you see the PCTV device, right click it and select "Update driver" and then choose "Browse...". At this point browse to the unzipped location for the driver and let it update.

Oh, well i looked under sound, video and games, and i couldnt find anything other than High def audio device, and my Realtek audio device.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-BitAMD Athlon 64 3200+Dual DDR 2048 MBytesNVIDIA GeForce 7800 GT, Radeon HD 4350
Computer Manufacturer/Model Number
What does this mean by System Manufacturer?
OS
Windows 7 Ultimate 64-Bit
CPU
AMD Athlon 64 3200+
Motherboard
ASUSTeK Computer INC. A8N-SLI Deluxe 1.XX
Memory
Dual DDR 2048 MBytes
Graphics Card(s)
NVIDIA GeForce 7800 GT, Radeon HD 4350
Sound Card
Forgot
Monitor(s) Displays
Crappy ViewSonic VX924
Hard Drives
Two 200 GBs, One 300 GB, and One 500 GB External
PSU
Forgot
Case
Forgot
Cooling
Fans.
Hmm...that same page also has these instructions.

How do I install the driver?
Once you have the file downloaded you need to unzip it. Locate the file and right click it and select "Extract all..." to unzip it.

Once unzipped have the PCTV device connected to your computer. Click on START and then right click "Computer" and select "Properties". In the properties window that opens click on "Device manager" on the top left corner.

In device manager go to "sound video and game controllers". If you see the PCTV device, right click it and select "Update driver" and then choose "Browse...". At this point browse to the unzipped location for the driver and let it update.

Oh, well i looked under sound, video and games, and i couldnt find anything other than High def audio device, and my Realtek audio device.

LatinHacker, have a look in device manager for "unknown devices" with a triangle with an "!" in it ;)
 

My Computer My Computer

At a glance

win 7 ultimate32bit, Win8.1pro wmc 32bitamd phenom x4 9600corsair twinxs 2x2gb2x nvidia 1gb 8500gt
Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
win 7 ultimate32bit, Win8.1pro wmc 32bit
CPU
amd phenom x4 9600
Motherboard
asus m2n32-sli deluxe
Memory
corsair twinxs 2x2gb
Graphics Card(s)
2x nvidia 1gb 8500gt
Sound Card
onboard
Monitor(s) Displays
23" PB Viseo 233d
Screen Resolution
1920x1080
Hard Drives
maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb
PSU
oryxx tornado 750w
Case
thermaltake xaser lll
Cooling
artic freezer64 pro + 7 case fans
Ignore my last comment. I just had to place it in a different USB. Now i am installing it. I will report on how that goes.

EDIT:

I got it working! Thanks for the help everyone! If someone could be so kindly to lock this thread. I wouldn't want people posting "i still haz dem problems. can anyone helpz!?!". Thanks
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-BitAMD Athlon 64 3200+Dual DDR 2048 MBytesNVIDIA GeForce 7800 GT, Radeon HD 4350
Computer Manufacturer/Model Number
What does this mean by System Manufacturer?
OS
Windows 7 Ultimate 64-Bit
CPU
AMD Athlon 64 3200+
Motherboard
ASUSTeK Computer INC. A8N-SLI Deluxe 1.XX
Memory
Dual DDR 2048 MBytes
Graphics Card(s)
NVIDIA GeForce 7800 GT, Radeon HD 4350
Sound Card
Forgot
Monitor(s) Displays
Crappy ViewSonic VX924
Hard Drives
Two 200 GBs, One 300 GB, and One 500 GB External
PSU
Forgot
Case
Forgot
Cooling
Fans.
Ignore my last comment. I just had to place it in a different USB. Now i am installing it. I will report on how that goes.

EDIT:

I got it working! Thanks for the help everyone! If someone could be so kindly to lock this thread. I wouldn't want people posting "i still haz dem problems. can anyone helpz!?!". Thanks


Glad we were able to help you LatinHacker, I will ask for the thread to be marked solved for you :D
 

My Computer My Computer

At a glance

win 7 ultimate32bit, Win8.1pro wmc 32bitamd phenom x4 9600corsair twinxs 2x2gb2x nvidia 1gb 8500gt
Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
win 7 ultimate32bit, Win8.1pro wmc 32bit
CPU
amd phenom x4 9600
Motherboard
asus m2n32-sli deluxe
Memory
corsair twinxs 2x2gb
Graphics Card(s)
2x nvidia 1gb 8500gt
Sound Card
onboard
Monitor(s) Displays
23" PB Viseo 233d
Screen Resolution
1920x1080
Hard Drives
maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb
PSU
oryxx tornado 750w
Case
thermaltake xaser lll
Cooling
artic freezer64 pro + 7 case fans
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