Solved Connect Sony DSLR-A350 camera to Win 7 x64

  • Thread starter Thread starter Yanta
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Yanta

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Hi,

I'm trying to connect my Sony Alpha 350 to WIndows via USB. The camera says initialising USB connection.

I had a look on Microsoft site, it says not compatible.

I had a look at the sony site, it says it is compatible and the drivers are included in the operating system.

It looks like Sony are wrong and Microsoft are right for a change, coz the camera just wont talk to the computer.

Has anyone been able to get it to work?
 
Seriously? No one has tried to connect a Sony Digital SLR camera to WIndows 7?
 

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Vista 64 Ultimate, Windows 7 64 Ultimate, Ubu...i7 975 3.3 GHz Extreme (Factory OC'd to 3.6 GHz)18 Gb Tri-Channel 1066ATI 5970 2048 Mb
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DELL XPS Studio 435T
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Vista 64 Ultimate, Windows 7 64 Ultimate, Ubuntu 9.10
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Bamboo Fun Tablet, Belkin N+ Wireless router, Pioneer Dolby System Wireless Headphones, Bose 5.1 Dolby Surround Sound System, LifeCam VX 3000 Webcam, Blu-Ray/Hi Def DVD +RW combo and Blu-ray +RW,l 15 in 1 media card reader, Logitech Rumblepad 2, Hauppauge 2250 DTV Tuner with MS Media Center Remote

Laptop:Alienware M17x, Q9100 CPU, 8Gb RAM, 1920x1200 WUXGA LCD driven by 4870's in CrossFireX, Bl
I have the same camera :) and I got it to work automatically with my pc.

Not sure why yours isn't working... My camera came with software disc, have you tried that? Otherwise, if you can't, perhaps you need to contact Sony or.... find a memory card reader which supports compact flash (which I do since I lost my cable).

I'll do more research for you?
 

My Computer My Computer

At a glance

Windows 7 Enterprise x64 SP1Intel Core i3-2100 @ 3.10GHz10 GB DDR3Asus EAH5450 series (Radeon)
Computer Manufacturer/Model Number
ATX Custom Build 2012
OS
Windows 7 Enterprise x64 SP1
CPU
Intel Core i3-2100 @ 3.10GHz
Motherboard
Intel DH67CL desktop ATX
Memory
10 GB DDR3
Graphics Card(s)
Asus EAH5450 series (Radeon)
Monitor(s) Displays
Samsung SyncMaster 226BW, Samsung Syncmaster P2450H
Screen Resolution
226BW: 1680 x 1050 & P2450H: 1920 x 1080
Hard Drives
Western Digital 320 GB sata (boot), Samsung 640 GB sata, Seagate 2 TB sata (data)
PSU
Cooler Master Extreme Power Plus 500W
Case
Thermaltake V3 Black Edition
Cooling
stock cooling with added intake fan
Keyboard
HP Wireless Elite Keyboard Wireless Keyboard
Mouse
Microsoft Touch
Internet Speed
Comcast Cable business class <=18Mb {averages 12Mb}
Other Info
Optical drives: LG SuperMulti Blue, HP DVD 1260T
Other: Kensington Bluetooth Receiver
Network: Buffalo Wireless N USB, DLink N router/DLink Ethernet Switch/DLink Xtreme N wireless bridge
Printer: HP Photosmart Plus, HP Officejet Pro 8600 Plus
PCs: HP dv6-3040us (7 x64 SP1), HP DM4-2165dx (7 x64 SP1), HP Pavilion zv6130us (7 x86), Apple Macbook Air (Lion)
************
Have never owned a Sony dSLR but did do a bit of research when looking to replace my Nikon D2x, Sony has a lot of information on connecting to a PC here Sony eSupport - DSLR-A350 - Software Updates & Drivers

Thanks for your reply. The Sony site was my first stop before I posted here. The Sony solution I read said that the drivers are part of the operating system and that nothing else was needed. Then it said that the camera will only work if the OS is loaded at the factory.

I opened a support ticket with Sony 3 weeks ago, but they still have not replied.

These are direct quotes from the Sony site from the link you provided in your reply. Since the camera is not recognised by the O/S, the download manager does nothing, coz it can't find a camera.

A compatible Sony camera or camcorder must be connected to the computer, and powered on, in order to use the Picture Motion Browser Download Tool.

This tool is intended for use with a factory preinstalled version of Microsoft Windows 2000, Windows XP, Windows Vista®, or Windows 7 operating system.
 
Last edited:
I have the same camera :) and I got it to work automatically with my pc.

Not sure why yours isn't working... My camera came with software disc, have you tried that? Otherwise, if you can't, perhaps you need to contact Sony or.... find a memory card reader which supports compact flash (which I do since I lost my cable).

I'll do more research for you?
^
That's up to you.

So, you just plugged it in and it worked? Windows 7 Ultimate x64?

Yes, I tried the disk. Could not find any cameras.

There are no drivers available on the Sony site, or other driver sites that I can find. There is the Picture Motion Browser, but that doesn't do anything.

I have a card reader in my PC in another PC the Lounge room. Bit it a hassle, since the text is not real clear on my Plasma TV.. Don't know if it will read the card.. we'll see.

Dont know why I didn't heck this before.. http://www.microsoft.com/windows/co...Search.aspx?l=en-us&type=Hardware&s=DSLR-A350

Grrr.. $2000 on a new camera in April 2009 and By October 2009 (Win 7 realease), it was obsolete :mad:
 
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Perhaps the reason it works for me is that the windows 7 x64 load was an upgrade of the existing os: vista x64. vista drivers may be the key. i wonder if we can find a vista os disc to try? if i had my data cable, then i would see if i have the same problem on a clean install 7 x64 pc - which i have several of.
 

My Computer My Computer

At a glance

Windows 7 Enterprise x64 SP1Intel Core i3-2100 @ 3.10GHz10 GB DDR3Asus EAH5450 series (Radeon)
Computer Manufacturer/Model Number
ATX Custom Build 2012
OS
Windows 7 Enterprise x64 SP1
CPU
Intel Core i3-2100 @ 3.10GHz
Motherboard
Intel DH67CL desktop ATX
Memory
10 GB DDR3
Graphics Card(s)
Asus EAH5450 series (Radeon)
Monitor(s) Displays
Samsung SyncMaster 226BW, Samsung Syncmaster P2450H
Screen Resolution
226BW: 1680 x 1050 & P2450H: 1920 x 1080
Hard Drives
Western Digital 320 GB sata (boot), Samsung 640 GB sata, Seagate 2 TB sata (data)
PSU
Cooler Master Extreme Power Plus 500W
Case
Thermaltake V3 Black Edition
Cooling
stock cooling with added intake fan
Keyboard
HP Wireless Elite Keyboard Wireless Keyboard
Mouse
Microsoft Touch
Internet Speed
Comcast Cable business class <=18Mb {averages 12Mb}
Other Info
Optical drives: LG SuperMulti Blue, HP DVD 1260T
Other: Kensington Bluetooth Receiver
Network: Buffalo Wireless N USB, DLink N router/DLink Ethernet Switch/DLink Xtreme N wireless bridge
Printer: HP Photosmart Plus, HP Officejet Pro 8600 Plus
PCs: HP dv6-3040us (7 x64 SP1), HP DM4-2165dx (7 x64 SP1), HP Pavilion zv6130us (7 x86), Apple Macbook Air (Lion)
************
Go through the camera setting ..usually you will find a USB setting mode try that ..It did work with my LUMIX G2 as I never use any camera software bundle or any other bundles as IMO they take over my machine
 

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win7 ultimate 32 , 64 ,XP3.404 GBGeForce GTX 480
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Mesh
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win7 ultimate 32 , 64 ,XP
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4 GB
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GeForce GTX 480
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Realtek
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LG 28" LCD
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1600X1024
Hard Drives
2X500GB HDD sata
Western Digital Usb 2TB
PSU
650w
Keyboard
Wireless Logitech
Mouse
Wireless Logitech
Internet Speed
50 MB

My Computer My Computer

At a glance

Windows 7 Enterprise x64 SP1Intel Core i3-2100 @ 3.10GHz10 GB DDR3Asus EAH5450 series (Radeon)
Computer Manufacturer/Model Number
ATX Custom Build 2012
OS
Windows 7 Enterprise x64 SP1
CPU
Intel Core i3-2100 @ 3.10GHz
Motherboard
Intel DH67CL desktop ATX
Memory
10 GB DDR3
Graphics Card(s)
Asus EAH5450 series (Radeon)
Monitor(s) Displays
Samsung SyncMaster 226BW, Samsung Syncmaster P2450H
Screen Resolution
226BW: 1680 x 1050 & P2450H: 1920 x 1080
Hard Drives
Western Digital 320 GB sata (boot), Samsung 640 GB sata, Seagate 2 TB sata (data)
PSU
Cooler Master Extreme Power Plus 500W
Case
Thermaltake V3 Black Edition
Cooling
stock cooling with added intake fan
Keyboard
HP Wireless Elite Keyboard Wireless Keyboard
Mouse
Microsoft Touch
Internet Speed
Comcast Cable business class <=18Mb {averages 12Mb}
Other Info
Optical drives: LG SuperMulti Blue, HP DVD 1260T
Other: Kensington Bluetooth Receiver
Network: Buffalo Wireless N USB, DLink N router/DLink Ethernet Switch/DLink Xtreme N wireless bridge
Printer: HP Photosmart Plus, HP Officejet Pro 8600 Plus
PCs: HP dv6-3040us (7 x64 SP1), HP DM4-2165dx (7 x64 SP1), HP Pavilion zv6130us (7 x86), Apple Macbook Air (Lion)
************
old thread...

this camera works with 7 x64.

i connected mine ia usb, turned the camera on and the computer found it and installed drivers. basically, the camera served as a memory card reader.

http://sites.google.com/site/bluesp...compatibility/Capture copy.jpg?attredirects=0

Not with mine it wont. Wont recognise it at all. Tried various combinations of settings. According to Sony it only works on systems shipped with drivers preinstalled, and according to Microsoft it wont work at all.

Either way, I ended up having to take the memory card out and buy a card reader.

I contacted Sony and they never even had the courtesy to get back to me, despite a couple of follow ups.
 
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