WLM Personal Message, Screen Name, Display Picture changing back...?

Darkstrike

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Hey guys,

I am a bit stumped here, so I'm curious if there is anybody who has any ideas for me! The other day, I noticed in the evening that my WLM display name and personal message had changed; my personal message had changed to one I had set it to at one point the night before, also my name had changed to just my first name, and my display picture had disappeared as if I had not set one. I had thought nothing of it and chalked it up to a server issue....however...

It is now 3 days later and the same thing is happening? I thought maybe a bot/spyware had hacked my account, so I changed my password, and did a scan with Avast, Ad-Aware, and Malwarebytes...none of which turned up anything. I also went so far as to check off the "Use the same Display Picture and Personal Message wherever I sign in." box in the WLM options, and that doesn't seem to have done anything.

I could reinstall, but I am a bit leery of that as I have a lot of the settings personalized for my contacts and it would take forever to set them up again. Does anybody have any ideas? Is there a certain cache I could try clearing or some such, or has this same problem been happening to anybody else?

Any help is appreciated :)

EDIT - I should say I had done a search on Google and had tried a few things I had found on other forums, but usually they were for just a personal message, or just a screen name, and had to do with older posts from a few years ago, so I don't think they had any effect :confused: I should also say I have the latest version of WLM (not the Wave 4 beta; I won't get Wave 4 until it is released) and the latest version of MSN Plus and I've never had this same problem ever before and have been using MSN/WLM since 2004.
 

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Windows 7 Ultimate 64-bit
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Intel Core 2 Duo 3.0ghz
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6gb DDR2 RAM - 2gb OCZ, 4gb GSkill - both in dual channel
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I also have an MSI Wind U100 netbook running Linux Mint 17 MATE - 1.6ghz Intel Atom, 2gb RAM, 160gb Hard Drive, 128mb Intel Mobile On-board Video, Realtek AC'97 On-board Audio, 9-cell Battery, 1.0G BIOS
SOLUTION!

I figured out what was causing the problem: Microsoft added Web Messenger to Hotmail, which I had noticed but had thought nothing of...apparently it's complications arising from that which kept changing my display pic, screen name, and personal message and random number of minutes after I had logged on to Hotmail, whether I had logged out by the time they changed on my actual WLM install or not.

The solution is to just sign out of Web Messenger in Hotmail by clicking on your name at the top right and selecting "Sign out of Web Messenger."

Cheers! If somebody could mark this as solved, I'd be grateful :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate 64-bit
CPU
Intel Core 2 Duo 3.0ghz
Motherboard
Asus P5K SE/EPU
Memory
6gb DDR2 RAM - 2gb OCZ, 4gb GSkill - both in dual channel
Graphics Card(s)
ASUS Radeon HD7850 2gb
Sound Card
On-board Realtek AC'97 Audio
Monitor(s) Displays
NEC AccuSync LCD71V LCD Monitor
Screen Resolution
1280x1024
Hard Drives
Western Digital 160gb SATA (Master), Western Digital 320gb SATA (Secondary)
PSU
500w Coolmax
Case
iCute 0302-SL-BAL-B
Cooling
top 80mm Exhaust, back 80mm Exhaust, side 80mm Intake
Keyboard
22-year old Compaq RT101 w/ superbright modded blue LEDs
Mouse
Logitech MX510 (blue)
Internet Speed
Eastlink Cable @ 20 Mbps
Antivirus
Avast Antivirus Free
Browser
Mozilla Firefox
Other Info
I also have an MSI Wind U100 netbook running Linux Mint 17 MATE - 1.6ghz Intel Atom, 2gb RAM, 160gb Hard Drive, 128mb Intel Mobile On-board Video, Realtek AC'97 On-board Audio, 9-cell Battery, 1.0G BIOS
I'm experiencing the problem since this morning and i'm very upset and also noticed the messenger thing on hotmail, but i'm not using web messenger, any help?
 

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Kaspersky Free Antivirus
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Chrome 60.0.3112.113 (Official Build) (64-bit)
that did the trick, thanks
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 5810T8929
OS
Windows 10 Home 64b
CPU
Intel Core Solo 1.4Ghz 800Mhz FSB
Memory
Samsung 4GB DDR3
Graphics Card(s)
Intel GMA 4500MHD
Screen Resolution
1366x768
Hard Drives
Seagate Momentus XT (Hybrid HD) 750GB
Internet Speed
40 Mbs
Antivirus
Kaspersky Free Antivirus
Browser
Chrome 60.0.3112.113 (Official Build) (64-bit)
No problem sir, glad to be of help :)

EDIT - I should also mention, I learned that this setting is stored LOCALLY, not on the master server, so changing this setting and then logging onto Hotmail on a different computer means that Web Messenger will sign in again...it must be disabled (if you wish it to be) on EVERY computer you check Hotmail on, otherwise, the "changing display pic/screen name/personal message" problem will persist.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate 64-bit
CPU
Intel Core 2 Duo 3.0ghz
Motherboard
Asus P5K SE/EPU
Memory
6gb DDR2 RAM - 2gb OCZ, 4gb GSkill - both in dual channel
Graphics Card(s)
ASUS Radeon HD7850 2gb
Sound Card
On-board Realtek AC'97 Audio
Monitor(s) Displays
NEC AccuSync LCD71V LCD Monitor
Screen Resolution
1280x1024
Hard Drives
Western Digital 160gb SATA (Master), Western Digital 320gb SATA (Secondary)
PSU
500w Coolmax
Case
iCute 0302-SL-BAL-B
Cooling
top 80mm Exhaust, back 80mm Exhaust, side 80mm Intake
Keyboard
22-year old Compaq RT101 w/ superbright modded blue LEDs
Mouse
Logitech MX510 (blue)
Internet Speed
Eastlink Cable @ 20 Mbps
Antivirus
Avast Antivirus Free
Browser
Mozilla Firefox
Other Info
I also have an MSI Wind U100 netbook running Linux Mint 17 MATE - 1.6ghz Intel Atom, 2gb RAM, 160gb Hard Drive, 128mb Intel Mobile On-board Video, Realtek AC'97 On-board Audio, 9-cell Battery, 1.0G BIOS
No problem sir, glad to be of help :)

EDIT - I should also mention, I learned that this setting is stored LOCALLY, not on the master server, so changing this setting and then logging onto Hotmail on a different computer means that Web Messenger will sign in again...it must be disabled (if you wish it to be) on EVERY computer you check Hotmail on, otherwise, the "changing display pic/screen name/personal message" problem will persist.

What is stored locally and where? Is it the display pic and name?
 

My Computer My Computer

Computer Manufacturer/Model Number
Averatec 6130HS-20
OS
Windows 7 Professional 32-bit (6.1, Build 7600)
CPU
Intel(R) Pentium(R) 4 3.00 GHz HT
Memory
2.0 GB
Graphics Card(s)
ATI Mobility Radeon 9600 64MB
Sound Card
Realtek AC'97 Audio
Screen Resolution
1280 x 800
Hard Drives
Seagate 96023A 60GB 7200RPM -
Seagate FreeAgentDesktop 250GB
Cooling
20 Inch Box Fan
Mouse
Targus PAWM10 Wireless Optical Laptop Mouse
There is a cookie somewhere that is stored in the browser for whether you are signed in to Web Messenger on Hotmail or any other Windows Live website or not. I have a Netbook and Desktop, and when I signed out of Web Messenger in Hotmail on my desktop, I was still signing in on my Netbook to Web Messenger until I also signed out of it on that computer as well.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate 64-bit
CPU
Intel Core 2 Duo 3.0ghz
Motherboard
Asus P5K SE/EPU
Memory
6gb DDR2 RAM - 2gb OCZ, 4gb GSkill - both in dual channel
Graphics Card(s)
ASUS Radeon HD7850 2gb
Sound Card
On-board Realtek AC'97 Audio
Monitor(s) Displays
NEC AccuSync LCD71V LCD Monitor
Screen Resolution
1280x1024
Hard Drives
Western Digital 160gb SATA (Master), Western Digital 320gb SATA (Secondary)
PSU
500w Coolmax
Case
iCute 0302-SL-BAL-B
Cooling
top 80mm Exhaust, back 80mm Exhaust, side 80mm Intake
Keyboard
22-year old Compaq RT101 w/ superbright modded blue LEDs
Mouse
Logitech MX510 (blue)
Internet Speed
Eastlink Cable @ 20 Mbps
Antivirus
Avast Antivirus Free
Browser
Mozilla Firefox
Other Info
I also have an MSI Wind U100 netbook running Linux Mint 17 MATE - 1.6ghz Intel Atom, 2gb RAM, 160gb Hard Drive, 128mb Intel Mobile On-board Video, Realtek AC'97 On-board Audio, 9-cell Battery, 1.0G BIOS
There is a cookie somewhere that is stored in the browser for whether you are signed in to Web Messenger on Hotmail or any other Windows Live website or not. I have a Netbook and Desktop, and when I signed out of Web Messenger in Hotmail on my desktop, I was still signing in on my Netbook to Web Messenger until I also signed out of it on that computer as well.
Do you have any more info on this? Where is the cookie stored, IE temp or cookies folder? Is it in fact a cookie or info kept in an XML document within IE temp folder? I'm curious about this for another reason, Windows Live Messenger. It stores info somewhere which changes a users account name and user icon within Windows Live Mail. I'm wondering if this info that appears in Windows Live Mail can be changed/edited without installing Windows Live Messenger.
 

My Computer My Computer

Computer Manufacturer/Model Number
Averatec 6130HS-20
OS
Windows 7 Professional 32-bit (6.1, Build 7600)
CPU
Intel(R) Pentium(R) 4 3.00 GHz HT
Memory
2.0 GB
Graphics Card(s)
ATI Mobility Radeon 9600 64MB
Sound Card
Realtek AC'97 Audio
Screen Resolution
1280 x 800
Hard Drives
Seagate 96023A 60GB 7200RPM -
Seagate FreeAgentDesktop 250GB
Cooling
20 Inch Box Fan
Mouse
Targus PAWM10 Wireless Optical Laptop Mouse
There is a cookie somewhere that is stored in the browser for whether you are signed in to Web Messenger on Hotmail or any other Windows Live website or not. I have a Netbook and Desktop, and when I signed out of Web Messenger in Hotmail on my desktop, I was still signing in on my Netbook to Web Messenger until I also signed out of it on that computer as well.
Do you have any more info on this? Where is the cookie stored, IE temp or cookies folder? Is it in fact a cookie or info kept in an XML document within IE temp folder? I'm curious about this for another reason, Windows Live Messenger. It stores info somewhere which changes a users account name and user icon within Windows Live Mail. I'm wondering if this info that appears in Windows Live Mail can be changed/edited without installing Windows Live Messenger.

Sorry, I don't! :( I don't use IE, I use Firefox because I personally like it / find it works better, so I am not sure where it is kept in IE, nor am I sure where it is kept in Firefox for that matter...I just assume that it has to be in a cookie or another temporary file because the aspect of being signed in to Web Messenger in Hotmail is on a per computer basis for me....I.E. when I signed out of it on my desktop, and then later checked Hotmail from my netbook, also using Firefox, it was still signed in on my netbook, despite knowing I had signed out on my desktop.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate 64-bit
CPU
Intel Core 2 Duo 3.0ghz
Motherboard
Asus P5K SE/EPU
Memory
6gb DDR2 RAM - 2gb OCZ, 4gb GSkill - both in dual channel
Graphics Card(s)
ASUS Radeon HD7850 2gb
Sound Card
On-board Realtek AC'97 Audio
Monitor(s) Displays
NEC AccuSync LCD71V LCD Monitor
Screen Resolution
1280x1024
Hard Drives
Western Digital 160gb SATA (Master), Western Digital 320gb SATA (Secondary)
PSU
500w Coolmax
Case
iCute 0302-SL-BAL-B
Cooling
top 80mm Exhaust, back 80mm Exhaust, side 80mm Intake
Keyboard
22-year old Compaq RT101 w/ superbright modded blue LEDs
Mouse
Logitech MX510 (blue)
Internet Speed
Eastlink Cable @ 20 Mbps
Antivirus
Avast Antivirus Free
Browser
Mozilla Firefox
Other Info
I also have an MSI Wind U100 netbook running Linux Mint 17 MATE - 1.6ghz Intel Atom, 2gb RAM, 160gb Hard Drive, 128mb Intel Mobile On-board Video, Realtek AC'97 On-board Audio, 9-cell Battery, 1.0G BIOS
There is a cookie somewhere that is stored in the browser for whether you are signed in to Web Messenger on Hotmail or any other Windows Live website or not. I have a Netbook and Desktop, and when I signed out of Web Messenger in Hotmail on my desktop, I was still signing in on my Netbook to Web Messenger until I also signed out of it on that computer as well.
Do you have any more info on this? Where is the cookie stored, IE temp or cookies folder? Is it in fact a cookie or info kept in an XML document within IE temp folder? I'm curious about this for another reason, Windows Live Messenger. It stores info somewhere which changes a users account name and user icon within Windows Live Mail. I'm wondering if this info that appears in Windows Live Mail can be changed/edited without installing Windows Live Messenger.

Sorry, I don't! :( I don't use IE, I use Firefox because I personally like it / find it works better, so I am not sure where it is kept in IE, nor am I sure where it is kept in Firefox for that matter...I just assume that it has to be in a cookie or another temporary file because the aspect of being signed in to Web Messenger in Hotmail is on a per computer basis for me....I.E. when I signed out of it on my desktop, and then later checked Hotmail from my netbook, also using Firefox, it was still signed in on my netbook, despite knowing I had signed out on my desktop.

Ok, thanks.
 

My Computer My Computer

Computer Manufacturer/Model Number
Averatec 6130HS-20
OS
Windows 7 Professional 32-bit (6.1, Build 7600)
CPU
Intel(R) Pentium(R) 4 3.00 GHz HT
Memory
2.0 GB
Graphics Card(s)
ATI Mobility Radeon 9600 64MB
Sound Card
Realtek AC'97 Audio
Screen Resolution
1280 x 800
Hard Drives
Seagate 96023A 60GB 7200RPM -
Seagate FreeAgentDesktop 250GB
Cooling
20 Inch Box Fan
Mouse
Targus PAWM10 Wireless Optical Laptop Mouse
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