Hello,
I have a problem when connecting a USB keyboard to a Dell XPS M1530 laptop. I think this problem happened after installing windows 7 a few months ago.
Basically what happens is, when I start the computer and run f.e. BIOS settings the keyboard works fine, but when entering windows log in screen the keyboard stops responding.
I've tried several USB keyboards and all show up in the device manager and seem to be fine. I've tried installing several versions of logitech setpoint drivers but none of it had any effect.
When looking for a solution for this problem, I've seen several people mention a BIOS setting called "USB Keyboard Support" and I think this is the problem but I can't find this setting anywhere in my BIOS.
Yeah, I had this problem once after installing a new BIOS for my Gigabyte motherboard. There was indeed some type of option in the BIOS about USB keyboard support and the new BIOS had disabled that feature. Once I re-enabled it my keyboard was functional once again.
I also had this happen to a laptop at work...which happens to be Dell as well. I couldn't find anything within the BIOS referring to USB Keyboard support.....just like you mention. In this case, I believe we had to use Windows system restore and go back to the previous days restore point and it started working again.
My Computer
Computer Manufacturer/Model Number
Self-Built in July 2009
OS
Windows 7 Ultimate x64
CPU
Intel Q9550 2.83Ghz OC'd to 3.40Ghz
Motherboard
Gigabyte GA-EP45-UD3R rev. 1.1, F12 BIOS
Memory
8GB G.Skill PI DDR2-800, 4-4-4-12 timings
Graphics Card(s)
EVGA 1280MB Nvidia GeForce GTX570
Sound Card
Realtek ALC899A 8 channel onboard audio
Monitor(s) Displays
23" Acer x233H
Screen Resolution
1920x1080
Hard Drives
Intel X25-M 80GB Gen 2 SSD
Western Digital 1TB Caviar Black, 32MB cache. WD1001FALS
PSU
Corsair 620HX modular
Case
Antec P182
Cooling
stock
Keyboard
ABS M1 Mechanical
Mouse
Logitech G9 Laser Mouse
Internet Speed
15/2 cable modem
Other Info
Windows and Linux enthusiast. Logitech G35 Headset.
Thanks for the reply.
I actually don't recall ever updating my BIOS unless it happened automatically. But I think this happened after installing windows 7.
You mentioned on your desktop you "re-enabled" that BIOS option. Is there any way of doing this on a laptop?
Yes, you can do it on a Laptop too. The issue is that on the Dell laptops, as you noted, I couldn't find any such option in the BIOS. And since a system restore point, which puts Windows back to the way "it" was fixed it....I don't think it was a BIOS issue on the laptop which caused the problem.
My Computer
Computer Manufacturer/Model Number
Self-Built in July 2009
OS
Windows 7 Ultimate x64
CPU
Intel Q9550 2.83Ghz OC'd to 3.40Ghz
Motherboard
Gigabyte GA-EP45-UD3R rev. 1.1, F12 BIOS
Memory
8GB G.Skill PI DDR2-800, 4-4-4-12 timings
Graphics Card(s)
EVGA 1280MB Nvidia GeForce GTX570
Sound Card
Realtek ALC899A 8 channel onboard audio
Monitor(s) Displays
23" Acer x233H
Screen Resolution
1920x1080
Hard Drives
Intel X25-M 80GB Gen 2 SSD
Western Digital 1TB Caviar Black, 32MB cache. WD1001FALS
PSU
Corsair 620HX modular
Case
Antec P182
Cooling
stock
Keyboard
ABS M1 Mechanical
Mouse
Logitech G9 Laser Mouse
Internet Speed
15/2 cable modem
Other Info
Windows and Linux enthusiast. Logitech G35 Headset.
largo welcome to sevenforums. Have you visited the dell support page for your laptop? Drivers & Downloads=
Some downloads to try there. Good luck to you with this problem.
