BSOD and total freezes often. HELP

[notyuh]

Hello Everyone

I have been getting a lot of total lockups (ie the caps lock button won't even work) and in the last day or so BSOD's as well. I received the following error message today

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002F84D86
BCP3: FFFFF88005E9F1E0
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\080410-30669-01.dmp
C:\Users\Don\AppData\Local\Temp\WER-58859-0.sysdata.xml

I've updated all the drivers that are specific to my hardware and put the updated to the latest bios too in an effort to resolve this problem, to no avail.

This problem is driving me up the wall, can somebody PLEASE help me.

Thanking you in anticipation to your response.

 

[richc46]

I cannot open the dump file, because I am not home with my computer; but check the drivers and graphics.

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION Usual causes: System service, Device driver, graphics driver, ?memory

If done check memory.
http://memtest.org/

 

[notyuh]

Thank you for you helping.

I have updated the motherboard AMD driver pack and updated the graphics driver, I had an issue with the memory a couple of weeks ago so I contacted OCZ, they got me to alter the settings in the bios and perform memtest which reported no errors.

What next Batman?

Look forward to you to your response.

 

[richc46]

Without the software required to open your dump file (I am not home) I am limited by the information that I have already provided. But, dont despair, the BSOD has many excellent technicians, who will be along shortly. I do wish you the best of luck.

If it were me, however, you may want to try the driver diagnostic. In an elevated cmd prompt type driverquery. If a lot of drivers show dates prior to july 1999, it may be worthwhile. The verifier, however will cause bsod, to find the bad driver.

http://www.sevenforums.com/crash-lo...-driver-verifier-identify-issues-drivers.html

 

[notyuh]

The oldest driver I've got is for an IR receiver for my TV card, it's from 2005. Here's the list.

Module Name Display Name Driver Type Link Date
============ ====================== ============= ======================
1394ohci 1394 OHCI Compliant Ho Kernel 14/07/2009 01:07:12
ACPI Microsoft ACPI Driver Kernel 14/07/2009 00:19:34
AcpiPmi ACPI Power Meter Drive Kernel 14/07/2009 00:27:17
adp94xx adp94xx Kernel 05/12/2008 23:54:42
adpahci adpahci Kernel 01/05/2007 18:30:09
adpu320 adpu320 Kernel 28/02/2007 00:04:15
AFD Ancillary Function Dri Kernel 14/07/2009 00:21:40
agp440 Intel AGP Bus Filter Kernel 14/07/2009 00:38:43
ahcix64s ahcix64s Kernel 17/03/2009 06:38:19
aliide aliide Kernel 14/07/2009 00:19:47
amdide amdide Kernel 14/07/2009 00:19:49
AmdK8 AMD K8 Processor Drive Kernel 14/07/2009 00:19:25
AmdPPM AMD Processor Driver Kernel 14/07/2009 00:19:25
amdsata amdsata Kernel 19/05/2009 18:53:21
amdsbs amdsbs Kernel 20/03/2009 18:36:03
amdxata amdxata Kernel 19/05/2009 18:56:59
AppID AppID Driver Kernel 14/07/2009 00:52:39
arc arc Kernel 24/05/2007 22:27:55
arcsas arcsas Kernel 14/01/2009 19:27:37
aswFsBlk aswFsBlk File System 28/06/2010 21:32:34
aswMonFlt aswMonFlt File System 28/06/2010 21:32:58
aswRdr aswRdr Kernel 28/06/2010 21:33:15
aswSP aswSP Kernel 28/06/2010 21:37:34
aswTdi avast! Network Shield Kernel 28/06/2010 21:37:54
AsyncMac RAS Asynchronous Media Kernel 14/07/2009 01:10:13
atapi IDE Channel Kernel 14/07/2009 00:19:47
AtiPcie AMD PCI Express (3GIO) Kernel 05/05/2009 16:00:22
b06bdrv Broadcom NetXtreme II Kernel 13/02/2009 22:18:07
b57nd60a Broadcom NetXtreme Gig Kernel 26/04/2009 12:14:55
Beep Beep Kernel 14/07/2009 01:00:13
blbdrive blbdrive Kernel 14/07/2009 00:35:59
bowser Browser Support Driver File System 14/07/2009 00:23:50
BrFiltLo Brother USB Mass-Stora Kernel 07/08/2006 02:51:06
BrFiltUp Brother USB Mass-Stora Kernel 07/08/2006 02:51:02
Brserid Brother MFC Serial Por Kernel 07/08/2006 02:51:11
BrSerWdm Brother WDM Serial dri Kernel 07/08/2006 02:51:05
BrUsbMdm Brother MFC USB Fax On Kernel 07/08/2006 02:51:00
BrUsbSer Brother MFC USB Serial Kernel 09/08/2006 13:11:02
BTHMODEM Bluetooth Serial Commu Kernel 14/07/2009 01:06:52
cdfs CD/DVD File System Rea File System 14/07/2009 00:19:46
cdrom CD-ROM Driver Kernel 14/07/2009 00:19:54
circlass Consumer IR Devices Kernel 14/07/2009 01:06:34
CLFS Common Log (CLFS) Kernel 14/07/2009 00:19:57
CmBatt Microsoft ACPI Control Kernel 14/07/2009 00:31:03
cmdide cmdide Kernel 14/07/2009 00:19:48
CNG CNG Kernel 14/07/2009 00:49:40
Compbatt Compbatt Kernel 14/07/2009 00:31:02
CompositeBus Composite Bus Enumerat Kernel 14/07/2009 01:00:33
crcdisk Crcdisk Filter Driver Kernel 14/07/2009 01:01:14
CSC Offline Files Driver Kernel 14/07/2009 00:24:26
DfsC DFS Namespace Client D File System 14/07/2009 00:23:44
discache System Attribute Cache Kernel 14/07/2009 00:37:18
Disk Disk Driver Kernel 14/07/2009 00:19:57
drmkaud Microsoft Trusted Audi Kernel 14/07/2009 01:06:16
DXGKrnl LDDM Graphics Subsyste Kernel 02/10/2009 02:00:14
ebdrv Broadcom NetXtreme II Kernel 31/12/2008 16:29:28
elxstor elxstor Kernel 03/02/2009 22:52:11
ErrDev Microsoft Hardware Err Kernel 14/07/2009 00:31:04
exfat exFAT File System Driv File System 14/07/2009 00:23:29
fastfat FAT12/16/32 File Syste File System 14/07/2009 00:23:28
fdc Floppy Disk Controller Kernel 14/07/2009 01:00:54
FileInfo File Information FS Mi File System 14/07/2009 00:34:25
Filetrace Filetrace File System 14/07/2009 00:25:40
flpydisk Floppy Disk Driver Kernel 14/07/2009 01:00:54
FltMgr FltMgr File System 14/07/2009 00:19:59
FsDepends File System Dependency File System 14/07/2009 00:26:13
fvevol Bitlocker Drive Encryp Kernel 14/07/2009 00:22:15
gagp30kx Microsoft Generic AGPv Kernel 14/07/2009 00:38:43
gdrv gdrv Kernel 13/03/2009 03:22:29
HCW3x64 Hauppauge WinTV-HVR 71 Kernel 29/05/2009 21:44:13
hcw85cir Hauppauge Consumer Inf Kernel 11/05/2009 09:26:00
HdAudAddServ Microsoft 1.1 UAA Func Kernel 14/07/2009 01:06:59
HDAudBus Microsoft UAA Bus Driv Kernel 14/07/2009 01:06:13
HidBatt HID UPS Battery Driver Kernel 14/07/2009 00:31:06
HidBth Microsoft Bluetooth HI Kernel 14/07/2009 01:06:52
HidIr Microsoft Infrared HID Kernel 14/07/2009 01:06:23
HidUsb Microsoft HID Class Dr Kernel 14/07/2009 01:06:22
HpSAMD HpSAMD Kernel 19/05/2009 00:43:49
HTTP HTTP Kernel 14/07/2009 00:22:16
hwpolicy Hardware Policy Driver Kernel 14/07/2009 00:19:22
i8042prt i8042 Keyboard and PS/ Kernel 14/07/2009 00:19:57
iaStorV iaStorV Kernel 08/04/2009 17:57:17
iirsp iirsp Kernel 13/12/2005 21:47:54
IntcAzAudAdd Service for Realtek HD Kernel 13/10/2008 11:29:18
intelide intelide Kernel 14/07/2009 00:19:48
intelppm Intel Processor Driver Kernel 14/07/2009 00:19:25
IpFilterDriv IP Traffic Filter Driv Kernel 14/07/2009 01:10:03
IPMIDRV IPMIDRV Kernel 14/07/2009 00:47:45
IPNAT IP Network Address Tra Kernel 14/07/2009 01:10:03
IRENUM IR Bus Enumerator Kernel 14/07/2009 01:08:59
isapnp isapnp Kernel 14/07/2009 00:31:08
iScsiPrt iScsiPort Driver Kernel 14/07/2009 01:01:27
kbdclass Keyboard Class Driver Kernel 14/07/2009 00:19:50
kbdhid Keyboard HID Driver Kernel 14/07/2009 01:00:20
KSecDD KSecDD Kernel 14/07/2009 00:20:54
KSecPkg KSecPkg Kernel 11/12/2009 06:03:32
ksthunk Kernel Streaming Thunk Kernel 14/07/2009 01:00:19
lltdio Link-Layer Topology Di Kernel 14/07/2009 01:08:50
LSI_FC LSI_FC Kernel 09/12/2008 22:46:09
LSI_SAS LSI_SAS Kernel 19/05/2009 01:20:23
LSI_SAS2 LSI_SAS2 Kernel 19/05/2009 01:31:48
LSI_SCSI LSI_SCSI Kernel 16/04/2009 23:13:50
luafv UAC File Virtualizatio File System 14/07/2009 00:26:13
megasas megasas Kernel 19/05/2009 02:09:46
MegaSR MegaSR Kernel 19/05/2009 02:25:54
Modem Modem Kernel 14/07/2009 01:10:48
monitor Microsoft Monitor Clas Kernel 14/07/2009 00:38:52
mouclass Mouse Class Driver Kernel 14/07/2009 00:19:50
mouhid Mouse HID Driver Kernel 14/07/2009 01:00:20
mountmgr Mount Point Manager Kernel 14/07/2009 00:19:54
mpio mpio Kernel 14/07/2009 01:01:27
mpsdrv Windows Firewall Autho Kernel 14/07/2009 01:08:25
MRxDAV WebDav Client Redirect File System 14/07/2009 00:23:57
mrxsmb SMB MiniRedirector Wra File System 27/02/2010 07:52:19
mrxsmb10 SMB 1.x MiniRedirector File System 27/02/2010 07:52:28
mrxsmb20 SMB 2.0 MiniRedirector File System 27/02/2010 07:52:26
msahci msahci Kernel 14/07/2009 01:01:01
msdsm msdsm Kernel 14/07/2009 01:01:31
Msfs Msfs File System 14/07/2009 00:19:47
mshidkmdf Pass-through HID to KM Kernel 14/07/2009 01:06:24
msisadrv msisadrv Kernel 14/07/2009 00:19:26
MSKSSRV Microsoft Streaming Se Kernel 14/07/2009 01:00:18
MSPCLOCK Microsoft Streaming Cl Kernel 14/07/2009 01:00:17
MSPQM Microsoft Streaming Qu Kernel 14/07/2009 01:00:17
MsRPC MsRPC Kernel 14/07/2009 00:21:32
mssmbios Microsoft System Manag Kernel 14/07/2009 00:31:10
MSTEE Microsoft Streaming Te Kernel 14/07/2009 01:00:17
MTConfig Microsoft Input Config Kernel 14/07/2009 01:02:08
Mup Mup File System 14/07/2009 00:23:45
NativeWifiP NativeWiFi Filter Kernel 14/07/2009 01:07:23
NDIS NDIS System Driver Kernel 14/07/2009 00:21:40
NdisCap NDIS Capture LightWeig Kernel 14/07/2009 01:08:12
NdisTapi Remote Access NDIS TAP Kernel 14/07/2009 01:10:00
Ndisuio NDIS Usermode I/O Prot Kernel 14/07/2009 01:09:25
NdisWan Remote Access NDIS WAN Kernel 14/07/2009 01:10:11
NDProxy NDIS Proxy Kernel 14/07/2009 01:10:05
NetBIOS NetBIOS Interface File System 14/07/2009 01:09:26
NetBT NetBT Kernel 14/07/2009 00:21:28
nfrd960 nfrd960 Kernel 06/06/2006 22:11:48
Npfs Npfs File System 14/07/2009 00:19:48
nsiproxy NSI proxy service driv Kernel 14/07/2009 00:21:02
Ntfs Ntfs File System 14/07/2009 00:20:47
Null Null Kernel 14/07/2009 00:19:37
nvlddmkm nvlddmkm Kernel 09/07/2010 22:15:58
nvraid nvraid Kernel 20/05/2009 07:39:40
nvstor nvstor Kernel 20/05/2009 07:45:37
nv_agp NVIDIA nForce AGP Bus Kernel 14/07/2009 00:38:44
ohci1394 1394 OHCI Compliant Ho Kernel 14/07/2009 01:06:45
Parport Parallel port driver Kernel 14/07/2009 01:00:40
partmgr Partition Manager Kernel 14/07/2009 00:19:58
pci PCI Bus Driver Kernel 14/07/2009 00:19:51
pciide pciide Kernel 14/07/2009 00:19:49
pcmcia pcmcia Kernel 14/07/2009 00:31:10
pcw Performance Counters f Kernel 14/07/2009 00:19:27
PEAUTH PEAUTH Kernel 14/07/2009 02:01:19
Ph3xIB64 Philips 713x VU PCI TV Kernel 08/05/2009 22:11:49
PptpMiniport WAN Miniport (PPTP) Kernel 14/07/2009 01:10:18
Processor Processor Driver Kernel 14/07/2009 00:19:25
Psched QoS Packet Scheduler Kernel 14/07/2009 01:09:41
ql2300 ql2300 Kernel 22/01/2009 23:05:06
ql40xx ql40xx Kernel 19/05/2009 02:18:11
QWAVEdrv QWAVE driver Kernel 14/07/2009 01:09:48
RasAcd Remote Access Auto Con Kernel 14/07/2009 01:10:09
RasAgileVpn WAN Miniport (IKEv2) Kernel 14/07/2009 01:10:24
Rasl2tp WAN Miniport (L2TP) Kernel 14/07/2009 01:10:11
RasPppoe Remote Access PPPOE Dr Kernel 14/07/2009 01:10:17
RasSstp WAN Miniport (SSTP) Kernel 14/07/2009 01:10:25
rdbss Redirected Buffering S File System 14/07/2009 00:24:09
rdpbus Remote Desktop Device Kernel 14/07/2009 01:17:46
RDPCDD RDPCDD Kernel 14/07/2009 01:16:34
RDPDR Terminal Server Device Kernel 14/07/2009 01:18:02
RDPENCDD RDP Encoder Mirror Dri Kernel 14/07/2009 01:16:34
RDPREFMP Reflector Display Driv Kernel 14/07/2009 01:16:35
RDPWD RDP Winstation Driver Kernel 14/07/2009 01:16:47
rdyboost ReadyBoost Kernel 14/07/2009 00:34:34
RivaTuner64 RivaTuner64 Kernel 17/07/2007 20:13:42
rspndr Link-Layer Topology Di Kernel 14/07/2009 01:08:50
RTL8167 Realtek 8167 NT Driver Kernel 26/02/2009 09:04:13
s3cap s3cap Kernel 14/07/2009 00:42:58
sbp2port sbp2port Kernel 14/07/2009 00:19:53
scfilter Smart card PnP Class F Kernel 14/07/2009 00:50:17
secdrv Security Driver Kernel 13/09/2006 14:18:38
Serenum Serenum Filter Driver Kernel 14/07/2009 01:00:33
Serial Serial port driver Kernel 14/07/2009 01:00:40
sermouse Serial Mouse Driver Kernel 14/07/2009 01:00:20
sffdisk SFF Storage Class Driv Kernel 14/07/2009 01:01:01
sffp_mmc SFF Storage Protocol D Kernel 14/07/2009 01:01:03
sffp_sd SFF Storage Protocol D Kernel 14/07/2009 01:01:01
sfloppy High-Capacity Floppy D Kernel 14/07/2009 01:01:02
SiSRaid2 SiSRaid2 Kernel 24/09/2008 19:28:20
SiSRaid4 SiSRaid4 Kernel 01/10/2008 22:56:04
Smb Message-oriented TCP/I Kernel 14/07/2009 01:09:09
spldr Security Processor Loa Kernel 11/05/2009 17:56:27
srv Server SMB 1.xxx Drive File System 08/12/2009 08:32:55
srv2 Server SMB 2.xxx Drive File System 14/07/2009 00:25:02
srvnet srvnet File System 08/12/2009 08:32:26
stexstor stexstor Kernel 17/02/2009 23:03:36
storflt Disk Virtual Machine B Kernel 14/07/2009 00:42:54
storvsc storvsc Kernel 14/07/2009 00:42:55
swenum Software Bus Driver Kernel 14/07/2009 01:00:18
Tcpip TCP/IP Protocol Driver Kernel 14/07/2009 00:25:34
TCPIP6 Microsoft IPv6 Protoco Kernel 14/07/2009 00:25:34
tcpipreg TCP/IP Registry Compat Kernel 14/07/2009 01:09:49
TDPIPE TDPIPE Kernel 14/07/2009 01:16:32
TDTCP TDTCP Kernel 14/07/2009 01:16:32
tdx NetIO Legacy TDI Suppo Kernel 14/07/2009 00:21:15
TermDD Terminal Device Driver Kernel 14/07/2009 01:16:36
tssecsrv Remote Desktop Service Kernel 14/07/2009 01:16:41
tunnel Microsoft Tunnel Minip Kernel 14/07/2009 01:09:37
uagp35 Microsoft AGPv3.5 Filt Kernel 14/07/2009 00:38:43
udfs udfs File System 14/07/2009 00:23:37
uliagpkx Uli AGP Bus Filter Kernel 14/07/2009 00:38:48
umbus UMBus Enumerator Drive Kernel 14/07/2009 01:06:56
UmPass Microsoft UMPass Drive Kernel 14/07/2009 01:06:52
usbccgp Microsoft USB Generic Kernel 14/07/2009 01:06:45
usbcir eHome Infrared Receive Kernel 14/07/2009 01:06:36
usbehci Microsoft USB 2.0 Enha Kernel 14/07/2009 01:06:30
usbfilter AMD USB Filter Driver Kernel 03/04/2009 12:39:51
usbhub Microsoft USB Standard Kernel 14/07/2009 01:07:09
usbohci Microsoft USB Open Hos Kernel 14/07/2009 01:06:30
usbprint Microsoft USB PRINTER Kernel 14/07/2009 01:38:18
USBSTOR USB Mass Storage Drive Kernel 14/07/2009 01:06:34
usbuhci Microsoft USB Universa Kernel 14/07/2009 01:06:27
vdrvroot Microsoft Virtual Driv Kernel 14/07/2009 01:01:31
vga vga Kernel 14/07/2009 00:38:47
VgaSave VgaSave Kernel 14/07/2009 00:38:47
vhdmp vhdmp Kernel 14/07/2009 01:01:36
viaide viaide Kernel 14/07/2009 00:19:50
vmbus Virtual Machine Bus Kernel 14/07/2009 00:42:54
VMBusHID VMBusHID Kernel 14/07/2009 00:42:44
volmgr Volume Manager Driver Kernel 14/07/2009 00:19:57
volmgrx Dynamic Volume Manager Kernel 14/07/2009 00:20:33
volsnap Storage volumes Kernel 14/07/2009 00:20:08
vsmraid vsmraid Kernel 31/01/2009 01:18:57
vwifibus Virtual WiFi Bus Drive Kernel 14/07/2009 01:07:21
WacomPen Wacom Serial Pen HID D Kernel 14/07/2009 01:02:07
WANARP Remote Access IP ARP D Kernel 14/07/2009 01:10:21
Wanarpv6 Remote Access IPv6 ARP Kernel 14/07/2009 01:10:21
Wd Wd Kernel 14/07/2009 00:19:55
Wdf01000 Kernel Mode Driver Fra Kernel 14/07/2009 00:22:07
WfpLwf WFP Lightweight Filter Kernel 14/07/2009 01:09:26
WIMMount WIMMount File System 14/07/2009 00:29:31
WmiAcpi Microsoft Windows Mana Kernel 14/07/2009 00:31:02
ws2ifsl Winsock IFS Driver Kernel 14/07/2009 01:10:33
WudfPf User Mode Driver Frame Kernel 14/07/2009 01:05:37
AODDriver2 AODDriver2 Kernel 05/05/2010 05:03:12

Thanks for your continuing help. I'll be clicking your rep after posting this.

 

[richc46]

TY so much for the rep.

This is what I know. You do have quite a few old drivers. Your BSOD report would show which drivers were actually in use during the BSOD, and we could work from there.

May I suggest that you wait until tonight for someone who can open your file and give your the information or you can use the driver verifier test that I gave you and check for bad drivers, now

If the driver verifier test shows corrupted or old drivers that can cause bsod,it may not solve the problem, in this particular situation, but it will prevent a bsod in the future.

The only problem with the driver verifier test that if you have bad drivers, it will cause a bsod. You should start with a back up of your hard drive with a disc that you can boot from

 

[notyuh]

I've activated verifier, it's not crashed so far, but I'll keep trying.

Thanks for your continued help.

 

[CarlTR6]

notyuh, did you upload the dump file or did I overlook it?

 

[notyuh]

I think I've just uploaded the latest minidump.

Thanks for your help Carl.

I hadn't, it was coming up saying invalid file so I've rarred it and uploaded that.

 

[CarlTR6]

The error code is 3B which is a hardware or hardware related error.

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION



Usual causes: System service, Device driver, graphics driver, ?memory

Here is the dump:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Owner\Downloads\A-Rar\Minidump.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*[url=http://msdl.microsoft.com/download/symbols]Symbol information[/url]
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02c19000 PsLoadedModuleList = 0xfffff800`02e56e50
Debug session time: Wed Aug  4 06:58:33.021 2010 (GMT-4)
System Uptime: 0 days 1:08:44.691
Loading Kernel Symbols
...............................................................
................................................................
.......................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002f84d86, fffff88005e9f1e0, 0}

Probably caused by : ntkrnlmp.exe ( nt!NtWaitForSingleObject+86 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002f84d86, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88005e9f1e0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!NtWaitForSingleObject+86
fffff800`02f84d86 488b4820        mov     rcx,qword ptr [rax+20h]

CONTEXT:  fffff88005e9f1e0 -- (.cxr 0xfffff88005e9f1e0)
rax=0000000000000000 rbx=fffffa8003f989d0 rcx=fffff80002e3b300
rdx=0000000000000000 rsi=fffff88005e9fbf8 rdi=0000000000000000
rip=fffff80002f84d86 rsp=fffff88005e9fbb0 rbp=fffff88005e9fca0
 r8=fffff8a0086f1000  r9=0000000000000070 r10=0000000000000000
r11=00000000001f0001 r12=0000000000000001 r13=0000000000000000
r14=000000000008ec70 r15=00000000752f2450
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
nt!NtWaitForSingleObject+0x86:
fffff800`02f84d86 488b4820        mov     rcx,qword ptr [rax+20h] ds:002b:00000000`00000020=????????????????
Resetting default scope

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  trainz.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002c88853 to fffff80002f84d86

STACK_TEXT:  
fffff880`05e9fbb0 fffff800`02c88853 : fffffa80`06550770 00000000`00003bc0 fffff880`05e9fbf8 fffffa80`03f989d0 : nt!NtWaitForSingleObject+0x86
fffff880`05e9fc20 00000000`752f2dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0008ebf8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x752f2dd9


FOLLOWUP_IP: 
nt!NtWaitForSingleObject+86
fffff800`02f84d86 488b4820        mov     rcx,qword ptr [rax+20h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!NtWaitForSingleObject+86

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cfeb

STACK_COMMAND:  .cxr 0xfffff88005e9f1e0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_nt!NtWaitForSingleObject+86

BUCKET_ID:  X64_0x3B_nt!NtWaitForSingleObject+86

Followup: MachineOwner
---------

1: kd> lmtsmn
start             end                 module name
fffff880`04eb0000 fffff880`04eee000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`01167000 fffff880`011be000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`04eee000 fffff880`04f31000   acsgsu45 acsgsu45.SYS Fri Aug 07 09:30:20 2009 (4A7C2C6C)
fffff880`02f0f000 fffff880`02f99000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04fb3000 fffff880`04fc9000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`01a72000 fffff880`01ac2000   ahcix64s ahcix64s.sys Tue Mar 17 02:38:19 2009 (49BF455B)
fffff880`04b36000 fffff880`04b4b000   amdppm   amdppm.sys   Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`00e00000 fffff880`00e47000   amdsbs   amdsbs.sys   Fri Mar 20 14:36:03 2009 (49C3E213)
fffff880`00fe6000 fffff880`00ff1000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`05bab000 fffff880`05bb4000   aswFsBlk aswFsBlk.SYS Mon Jun 28 16:32:34 2010 (4C2906E2)
fffff880`05b91000 fffff880`05bab000   aswMonFlt aswMonFlt.sys Mon Jun 28 16:32:58 2010 (4C2906FA)
fffff880`02f99000 fffff880`02fa3000   aswRdr   aswRdr.SYS   Mon Jun 28 16:33:15 2010 (4C29070B)
fffff880`04aed000 fffff880`04b10000   aswSP    aswSP.SYS    Mon Jun 28 16:37:34 2010 (4C29080E)
fffff880`01400000 fffff880`01410000   aswTdi   aswTdi.SYS   Mon Jun 28 16:37:54 2010 (4C290822)
fffff880`00fb3000 fffff880`00fbc000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fbc000 fffff880`00fe6000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`01a6a000 fffff880`01a72000   AtiPcie  AtiPcie.sys  Tue May 05 11:00:22 2009 (4A005486)
fffff880`04dec000 fffff880`04defe80   BdaSup   BdaSup.SYS   Mon Jul 13 20:06:40 2009 (4A5BCC10)
fffff880`01b70000 fffff880`01b77000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`04adc000 fffff880`04aed000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`0a2d8000 fffff880`0a2f6000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`00640000 fffff960`00667000   cdd      cdd.dll      Mon Jul 13 21:25:40 2009 (4A5BDE94)
fffff880`05ae4000 fffff880`05b01000   cdfs     cdfs.sys     Mon Jul 13 19:19:46 2009 (4A5BC112)
fffff880`01b3d000 fffff880`01b67000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00cc7000 fffff880`00d87000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01a3a000 fffff880`01a6a000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00c69000 fffff880`00cc7000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01313000 fffff880`01386000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`04fa3000 fffff880`04fb3000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`06bed000 fffff880`06bfb000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`04a3b000 fffff880`04abe000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`04abe000 fffff880`04adc000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`02e97000 fffff880`02ea6000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`0123a000 fffff880`01250000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`06a3d000 fffff880`06a5f000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`05b0b000 fffff880`05b5b000   dump_ahcix64s dump_ahcix64s.sys Tue Mar 17 02:38:19 2009 (49BF455B)
fffff880`05b01000 fffff880`05b0b000   dump_diskdump dump_diskdump.sys Mon Jul 13 20:01:00 2009 (4A5BCABC)
fffff880`05b5b000 fffff880`05b6e000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`06a5f000 fffff880`06a6b000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`14cef000 fffff880`14de3000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`14000000 fffff880`14046000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`04f31000 fffff880`04f3e000   fdc      fdc.sys      Mon Jul 13 20:00:54 2009 (4A5BCAB6)
fffff880`012a1000 fffff880`012b5000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`05ac4000 fffff880`05acf000   flpydisk flpydisk.sys Mon Jul 13 20:00:54 2009 (4A5BCAB6)
fffff880`01255000 fffff880`012a1000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`015de000 fffff880`015e8000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`00c00000 fffff880`00c3a000   fvevol   fvevol.sys   Mon Jul 13 19:22:15 2009 (4A5BC1A7)
fffff880`01785000 fffff880`017cf000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`031f5000 fffff800`0323e000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`04bdc000 fffff880`04c00000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`0a210000 fffff880`0a2d8000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`015e8000 fffff880`015f1000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`04f67000 fffff880`04f85000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`04f94000 fffff880`04fa3000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff800`00ba2000 fffff800`00bac000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`04da9000 fffff880`04dec000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`015b3000 fffff880`015cd000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`0175a000 fffff880`01785000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`04df0000 fffff880`04df5200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`05bb4000 fffff880`05bc9000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`05b6e000 fffff880`05b91000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c48000 fffff880`00c55000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
fffff880`06bdf000 fffff880`06bed000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`04f85000 fffff880`04f94000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`00f99000 fffff880`00fb3000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`0a2f6000 fffff880`0a30e000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`0a30e000 fffff880`0a33b000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`0a33b000 fffff880`0a389000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`0a389000 fffff880`0a3ac000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`01bd5000 fffff880`01be0000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`011be000 fffff880`011c8000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`012b5000 fffff880`01313000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`02e8c000 fffff880`02e97000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`017e7000 fffff880`017f9000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01608000 fffff880`016fa000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04fed000 fffff880`04ff9000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`04e00000 fffff880`04e2f000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`05acf000 fffff880`05ae4000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02fd2000 fffff880`02fe1000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02eca000 fffff880`02f0f000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`016fa000 fffff880`0175a000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`01be0000 fffff880`01bf1000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`02e80000 fffff880`02e8c000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02c19000 fffff800`031f5000   nt       ntkrnlmp.exe Sat Feb 27 02:55:23 2010 (4B88CFEB)
fffff880`01410000 fffff880`015b3000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`01b67000 fffff880`01b70000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`14ced000 fffff880`14cee180   nvBridge nvBridge.kmd Fri Jul 09 17:07:54 2010 (4C378FAA)
fffff880`1405b000 fffff880`14cece00   nvlddmkm nvlddmkm.sys Fri Jul 09 17:15:58 2010 (4C37918E)
fffff880`02fac000 fffff880`02fd2000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`04f4a000 fffff880`04f67000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`011d5000 fffff880`011ea000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00efa000 fffff880`00f2d000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`01000000 fffff880`01007000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00f89000 fffff880`00f99000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`015cd000 fffff880`015de000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`0aa57000 fffff880`0aafd000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`04c1b000 fffff880`04da8580   Ph3xIB64 Ph3xIB64.sys Fri May 08 17:11:49 2009 (4A04A015)
fffff880`06a00000 fffff880`06a3d000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c55000 fffff880`00c69000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`04fc9000 fffff880`04fed000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04e2f000 fffff880`04e4a000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`04e4a000 fffff880`04e6b000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`04e6b000 fffff880`04e85000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`02e2f000 fffff880`02e80000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`04e85000 fffff880`04e90000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`01bba000 fffff880`01bc3000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01bc3000 fffff880`01bcc000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01bcc000 fffff880`01bd5000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01200000 fffff880`0123a000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`05bc9000 fffff880`05be1000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`04b54000 fffff880`04b86000   Rt64win7 Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D)
fffff880`06a70000 fffff880`06bde680   RTKVHD64 RTKVHD64.sys Mon Oct 13 06:29:18 2008 (48F322FE)
fffff880`01138000 fffff880`01167000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`0aafd000 fffff880`0ab08000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`04f3e000 fffff880`04f4a000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`02fe1000 fffff880`02ffe000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`017df000 fffff880`017e7000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`01009000 fffff880`0112f000   sptd     sptd.sys     Sun Oct 11 16:55:14 2009 (4AD24632)
fffff880`0ae90000 fffff880`0af28000   srv      srv.sys      Tue Dec 08 03:32:55 2009 (4B1E0F37)
fffff880`05a00000 fffff880`05a69000   srv2     srv2.sys     Mon Jul 13 19:25:02 2009 (4A5BC24E)
fffff880`0ab08000 fffff880`0ab35000   srvnet   srvnet.sys   Tue Dec 08 03:32:26 2009 (4B1E0F1A)
fffff880`00d87000 fffff880`00de9000   storport storport.sys Mon Jul 13 20:01:18 2009 (4A5BCACE)
fffff880`04e90000 fffff880`04e91480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01800000 fffff880`019fd000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
fffff880`0aba6000 fffff880`0abb8000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`01a1e000 fffff880`01a2b000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`01a00000 fffff880`01a1e000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`02e1b000 fffff880`02e2f000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`00540000 fffff960`0054a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`04b10000 fffff880`04b36000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`04e92000 fffff880`04ea4000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`14def000 fffff880`14e00000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`14de3000 fffff880`14def000   usbfilter usbfilter.sys Fri Apr 03 07:39:51 2009 (49D5F587)
fffff880`05a6a000 fffff880`05ac4000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`14046000 fffff880`14051000   usbohci  usbohci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04b86000 fffff880`04bdc000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`011c8000 fffff880`011d5000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`01b77000 fffff880`01b85000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`01b85000 fffff880`01baa000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`017cf000 fffff880`017df000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`011ea000 fffff880`011ff000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00f2d000 fffff880`00f89000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01386000 fffff880`013d2000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`02e00000 fffff880`02e1b000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`01baa000 fffff880`01bba000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e47000 fffff880`00eeb000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00eeb000 fffff880`00efa000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02fa3000 fffff880`02fac000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`000c0000 fffff960`003cf000   win32k   win32k.sys   Sat May 01 11:06:30 2010 (4BDC4376)
fffff880`04b4b000 fffff880`04b54000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`0112f000 fffff880`01138000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)

Unloaded modules:
fffff880`0ab35000 fffff880`0aba6000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0af28000 fffff880`0af59000   AODDriver2.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01ac2000 fffff880`01ad0000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01ad0000 fffff880`01ada000   dump_storpor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01ada000 fffff880`01b2a000   dump_ahcix64
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01b2a000 fffff880`01b3d000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

I will start with the most obvious, drivers, as I find outdated drivers on your system. Win 7 does not like older drivers and they can and do cause crashes. The dump indicated the first driver on this list, ahcix64s.sys.

ahcix64s.sys Tue Mar 17 02:38:19 2009
amdsbs.sys Fri Mar 20 14:36:03 2009
amdxata.sys Tue May 19 13:56:59 2009
AtiPcie.sys Tue May 05 11:00:22 2009
ahcix64s.sys Tue Mar 17 02:38:19 2009
Ph3xIB64.sys Fri May 08 17:11:49 2009
Rt64win7.sys Thu Feb 26 04:04:13 2009
RTKVHD64.sys Mon Oct 13 06:29:18 2008
usbfilter.sys Fri Apr 03 07:39:51 2009

Update these drivers, especially the one in red font, and we will proceed from there.

How to update drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

If you need help with these drivers, please ask.

 

[notyuh]

Hi Carl

I would like to thank you for your assistance with my problem. I have addressed the following drivers.

ahcix64s.sys Tue Mar 17 02:38:19 2009 This comes with the ATI catalyst pack downloaded from Gigabyte
amdsbs.sys Fri Mar 20 14:36:03 2009 This comes with the ATI catalyst pack downloaded from Gigabyte
amdxata.sys Tue May 19 13:56:59 2009 This comes with the ATI catalyst pack downloaded from Gigabyte
AtiPcie.sys Tue May 05 11:00:22 2009 This comes with the ATI catalyst pack downloaded from Gigabyte
ahcix64s.sys Tue Mar 17 02:38:19 2009 This comes with the ATI catalyst pack downloaded from Gigabyte
Ph3xIB64.sys Fri May 08 17:11:49 2009 This was relting to my Hauppauge 67xx TV card, I have updated that from Hauppauge
Rt64win7.sys Thu Feb 26 04:04:13 2009 This was for my network adapter which is integrated into my MB
RTKVHD64.sys Mon Oct 13 06:29:18 2008 This was for my integrated sound card
usbfilter.sys Fri Apr 03 07:39:51 2009 This comes with the ATI catalyst pack downloaded from Gigabyte

I have updated all of the above, Ph3xIB64.sys was completely removed when I updated that driver. The only problem I got was when I ran the latest ATI Catalyst update off Gigabyte, it said that the latest drivers were already installed, but I told it to install them anyway.

What do you want me to do next?

Thanks.

 

[CarlTR6]

Now let your system run and lets see what happens. If you get another BSOD, upload it as soon as you can. If we are lucky, updating the sound card driver will have solved the problem. If not, we will look further. Keep us updated.

 

[notyuh]

Thanks Carl.

I'll try and make it crash then.

By the way I have added to your rep. Thanks again your a superstar.

 

[CarlTR6]

You are very welcome, notyuh; and thank you for the rep. The real thanks will come when your BSOD's are history.

 

[notyuh]

Hi Carl

Last night it was running like a sweetheart, then today I've had two BSOD's. Weirdly I've only had one dump file and the date on it is yesterdays.

I've attached the file for you to look over if you could be so kind.

Thanks

 

[Jonathan_King]

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

I see you have an nVidia card, but what appears to be the ATI Catalyst suite installed. Unless I am misinterpreting what atdcm64a.sys is, go ahead and remove all ATI software from your machine.

Remove Avast for the time being, with this tool: http://files.avast.com/files/eng/aswclear5.exe

Replace it with MSE: http://www.microsoft.com/security_essentials

Turn off Verifier and see if the crashes stop.

...Summary of the Dumps:

[font=lucida console]
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Aug  8 13:29:41.538 2010 (UTC - 4:00)
System Uptime: 0 days 0:05:26.614
BugCheck C9, {20e, fffff88009fb1432, fffff980168e2ea0, 0}
*** WARNING: Unable to verify timestamp for atdcm64a.sys
*** ERROR: Module load completed but symbols could not be loaded for atdcm64a.sys
Probably caused by : atdcm64a.sys ( atdcm64a+2432 )
BUGCHECK_STR:  0xc9_20e
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  InstallManager
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[notyuh]

Thank you for your help Jonathon and everybody else.

I have reinstalled windows 7 using the latest drivers and I'm using MSE virus killer, I've also not installed alcohol 120%.

So far so good, it is running perfectly for now.

Thanks again for everyones help and advice, without it I would still be getting BSOD's.

 

[richc46]

Although my help was as a bystander and just gave minimal advice, I am just as happy as the others that your problem is solved. Good luck.

 

[CarlTR6]

Thank you for your help Jonathon and everybody else.

I have reinstalled windows 7 using the latest drivers and I'm using MSE virus killer, I've also not installed alcohol 120%.

So far so good, it is running perfectly for now.

Thanks again for everyones help and advice, without it I would still be getting BSOD's.

Outstanding. Thank you for reporting back.

A clean install is a good solution. I am glad you did not reinstall Alcohol and that you are using MSE. If you have another drive, now would be a good time to make a system image as a backup. Using an image is quicker than a clean install and you you don't have to reinstall software.

Happy computing!

 

[notyuh]

There is one last thing Carl, I'm not the biggest lover of Microsoft software but in this day and age it is a necessary evil, well until the linux revolution.

Regarding MSE, knowing how many security flaws that are riddled throughout all Microsoft software is MSE the same, and will the scumbags, oh sorry I meant virus coders be using the vulnerabilities that are part of it to attack my computer?

Thanks again everyone!!!