External HDD with all pictures corrupted. Help with recovering.

Lanthus20

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I have an external HDD that I've been using to store pictures on, as I've gone through various computers I've used it to keep them safe. It corrupted today and how do I recover it. I live in a small town (in canada) and the only tech store is The Source, can they recover stuff from hard drives or is it a better idea I do it myself? I really need these pictures, lot's of them are family photo's (and videos) so I am really stressed right now. What is my best option?
 

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Getting close to 3 years old.
What ever you do Len, don't try to do this yourself. I have know so many people who think that they can fix it, and they end up making it so that the professionals can't even recover it. Your best bet, if it means enough to you, is to ship it to a Data Recovery Facility. It will cost you a lot, I'm sure, but they will most likely be able to recover it without any problems.

Let us know if you decide to do this, cause if not, im sure there are DIY tutorials out there, but they are very risky, and dont always work.

Good luck,
Ben
 

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What is the nature of the corruption. If it is just the MFT, that can be fixed from the mirror.
TestDisk - CGSecurity

Not to sure what MFT means whs. Can you explain more? And how does it have a mirror. I love learning new things.


Thanks,
Ben
 

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Intel Core i7-740QM @ 1.73GHz 4Core
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MFT = Master File Table
 

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Clevo W870CU
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Windows 7 Ultimate Professional x64
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Intel Core i7-740QM @ 1.73GHz 4Core
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Intel PM55
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2 X 4GB DDR3-SDRAM 667MHz
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ATI Mobility Radeon HD 5870 1GB SDRAM
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Realtek High Definition Audio
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AUO149D 17.1" HD+/FHD @600Hz
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Seagate A0D-10F4 - 500 GB @7200RPM
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Cleveo W870CU
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Ben, the MFT is inventory list of all files in a partition. E.g. if you delete a file, it does not disappear from the partition. All that happens is that a bit in the MFT pertaing to that file is set saying that the file is deleted. That is why programs like Recuva have a good chance to recover data even after the user "deleted" it.
When a data partition or disk is shown as corrupted, it is very often the MFT that is on the blink. But fortunately there is a double (mirror) of it from where it can be reconstructed (most of the time).
 

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Ben, the MFT is inventory list of all files in a partition. E.g. if you delete a file, it does not disappear from the partition. All that happens is that a bit in the MFT pertaing to that file is set saying that the file is deleted. That is why programs like Recuva have a good chance to recover data even after the user "deleted" it.
When a data partition or disk is shown as corrupted, it is very often the MFT that is on the blink. But fortunately there is a double (mirror) of it from where it can be reconstructed (most of the time).

Thank you both very much. Going to relax with my lady. Will take a look at the articals later.

Talk to you all later,
Ben
 

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Windows 7 Ultimate Professional x64Intel Core i7-740QM @ 1.73GHz 4Core2 X 4GB DDR3-SDRAM 667MHzATI Mobility Radeon HD 5870 1GB SDRAM
Computer type
Laptop
Computer Manufacturer/Model Number
Clevo W870CU
OS
Windows 7 Ultimate Professional x64
CPU
Intel Core i7-740QM @ 1.73GHz 4Core
Motherboard
Intel PM55
Memory
2 X 4GB DDR3-SDRAM 667MHz
Graphics Card(s)
ATI Mobility Radeon HD 5870 1GB SDRAM
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AUO149D 17.1" HD+/FHD @600Hz
Screen Resolution
1920X1080
Hard Drives
Seagate A0D-10F4 - 500 GB @7200RPM
PSU
43290mWh Intel Lithium-Ion Battery
Case
Cleveo W870CU
Cooling
2 Fans
Keyboard
Microsoft eHome MCIR 109
Mouse
Finger Sensing HID-Compliant Mouse Pad
Internet Speed
100 MB/s
Antivirus
avast! Antivirus
Browser
Google Chrome
Other Info
Biometric Enabled
2.0MP Cam
I have an external HDD that I've been using to store pictures on, as I've gone through various computers I've used it to keep them safe. It corrupted today and how do I recover it. I live in a small town (in canada) and the only tech store is The Source, can they recover stuff from hard drives or is it a better idea I do it myself? I really need these pictures, lot's of them are family photo's (and videos) so I am really stressed right now. What is my best option?


Recuva - Undelete, Unerase, File and Disk Recovery - Free Download
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Data recovery services really do cost a LOT -- from hundreds to thousands of dollars!!

As a first step, I would recomment you go to the runtime software site, download their free version of GetBackData for NTFS, install it, hook up your external drive, and run it.

The free version will not actually recover anything -- so it's safe to use -- but it will give you a solid feel for how well it finds your files and what your chances are at recovering them. The purchased version is a LOT cheaper than sending your drive to a data recovery service.
 

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Logitech M705 wireless mouse
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IE v10
I'm thinking about trying Recuva but where would I send the drive to get it done professionally and how much would it cost?

Getbackdata looks like a good option... but I'm kinda freaked at the idea of trying this...

Just had a brainwave. The pictures were on a deleted partition.. I could always try and recover the old partition itself! And then leave the External alone and as a last resort
 

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Windows 7 Ultimate 32 bitIntel Core 2 Duo CPU E4500 2.20 GHz1.99 GBIntel G33/G31 Express Chipset Family (256 MB)
Computer Manufacturer/Model Number
Seanix Desktop PC
OS
Windows 7 Ultimate 32 bit
CPU
Intel Core 2 Duo CPU E4500 2.20 GHz
Memory
1.99 GB
Graphics Card(s)
Intel G33/G31 Express Chipset Family (256 MB)
Sound Card
Realtek ALC888/1200
Monitor(s) Displays
DELL
Screen Resolution
1280 X 1024
Hard Drives
320GB Internal
200GB External
Case
Seanix
Keyboard
Seanix USB Keyboard
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Seanix USB Keyboard
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Broadband
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Getting close to 3 years old.
Forget the professional service. That will cost you an arm and a leg. Try Recuve - it can't hurt. Getbackdata I do not know. What is this story on the deleted partition. Where was this partition and how did it get deleted? And what is in the space of the deleted partition now.
 

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Vista, Windows7, Mint Mate, Zorin, Windows 8from 1.6GHz Duo to i7
Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Which do I use?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32 bitIntel Core 2 Duo CPU E4500 2.20 GHz1.99 GBIntel G33/G31 Express Chipset Family (256 MB)
Computer Manufacturer/Model Number
Seanix Desktop PC
OS
Windows 7 Ultimate 32 bit
CPU
Intel Core 2 Duo CPU E4500 2.20 GHz
Memory
1.99 GB
Graphics Card(s)
Intel G33/G31 Express Chipset Family (256 MB)
Sound Card
Realtek ALC888/1200
Monitor(s) Displays
DELL
Screen Resolution
1280 X 1024
Hard Drives
320GB Internal
200GB External
Case
Seanix
Keyboard
Seanix USB Keyboard
Mouse
Seanix USB Keyboard
Internet Speed
Broadband
Other Info
Getting close to 3 years old.
First try Recuva. If that doesn't work then probably I'd go with Easeus.
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Ok thanks.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32 bitIntel Core 2 Duo CPU E4500 2.20 GHz1.99 GBIntel G33/G31 Express Chipset Family (256 MB)
Computer Manufacturer/Model Number
Seanix Desktop PC
OS
Windows 7 Ultimate 32 bit
CPU
Intel Core 2 Duo CPU E4500 2.20 GHz
Memory
1.99 GB
Graphics Card(s)
Intel G33/G31 Express Chipset Family (256 MB)
Sound Card
Realtek ALC888/1200
Monitor(s) Displays
DELL
Screen Resolution
1280 X 1024
Hard Drives
320GB Internal
200GB External
Case
Seanix
Keyboard
Seanix USB Keyboard
Mouse
Seanix USB Keyboard
Internet Speed
Broadband
Other Info
Getting close to 3 years old.
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