Windows 7 shutdown when attempting to install 64 bit

figment

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Im having a really stressful bug, I'm trying to do a clean windows 7 install

What happens is the setup will load and the splash logo with the 4 colour balls that form a windows logo will appear, but shortly after that it will shutdown, going into a "hibernate" mode and if i try to turn it on with power again there is no video input

I've been searching the internet alot for any answer but nothing has worked

I am using a burned windows 7 disc, I have a OEM key that I bought from newegg however the disc is not with me as I am in Canada and I had it shipped to family who gave me the key through e-mail

Also, I was successful in installing XP on the hard drive, but windows 7 only causes a shutdown

It had windows 7 before that I had installed, but it was the enterprise version and it had no product key so I wiped the hard drive once I bought the legitimate key
 

My Computer My Computer

OS
Windows
CPU
AMD II Phenom X6 1055T
Motherboard
ASUS Crosshair IV
Memory
8GB G.SKILL PC1600 DDR3
Graphics Card(s)
Sapphire 4870 1GB
Monitor(s) Displays
LG 22" LCD
Hard Drives
Seagate barracuda 7200.11
PSU
OCZ GameXStream 600W PSU
Case
NZXT Alpha Black

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Burn the ISO with ImgBurn at 4x speed - it never fails.

If you downloaded the ISO because you don't have the installer with you (just the key) then rightclick scan the ISO with your AV and Malwarebytes, then check the HASH on your download against the Win7 HASH to make sure the ISO is intact and legit.

Make sure you have the latest BIOS version update, if so then reset your CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS Set the SATA controller to AHCI in BIOS setup.

Remove all but 2 gb of RAM for install, test your RAM, swap RAM sticks.

Wipe the HD before install to get cleanest slate: http://www.sevenforums.com/tutorials/91339-ssd-hdd-optimize-windows-reinstallation.html
 
thx for help, i am trying the USB drive method, updating bios and I have the official disks coming at the end of the month

I will let you guys know when this is resolved thx for quick replies
 

My Computer My Computer

OS
Windows
CPU
AMD II Phenom X6 1055T
Motherboard
ASUS Crosshair IV
Memory
8GB G.SKILL PC1600 DDR3
Graphics Card(s)
Sapphire 4870 1GB
Monitor(s) Displays
LG 22" LCD
Hard Drives
Seagate barracuda 7200.11
PSU
OCZ GameXStream 600W PSU
Case
NZXT Alpha Black
Hello figment, welcome to Seven Forums; do remember to post back with an update.
 

My Computer My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
thx for help, i am trying the USB drive method, updating bios and I have the official disks coming at the end of the month

I will let you guys know when this is resolved thx for quick replies

You may need to try more than one method to successfully write ISO to USB flash stick: http://www.sevenforums.com/tutorials/2432-usb-windows-7-installation-key-drive-create.html
How to: install Windows (any version from XP to Win7) from a USB/flash drive | Featured | dotTech

What always works for me is to use UltraISO trial version: load ISO, select Write Image File on Bootable tab, use format button first.

Then use the one-time BIOS boot menu key, flash stick will often be listed under HD's.
 
Thanks for the continued help

I recently purchased a 8GB kingston data traveler but I don't have a "clean" unedited copy of windows 7 just yet (Like the version that would be on the physical DVD's they would include in a retail package)

It doesn't recongize the USB flash key drive, even after enabling usb legacy support and changing the boot priority/sequence

I should be getting a offical CD copy of the software soon, but is there anywhere I can download it? I checked Microsoft site but you have to buy a key from that site to get that feature. I'm just looking for a unaltered software retail copy of Windows 7

I did update my BIOS as well, I was able to install windows 7 (it was a enterprise edition off a torrent site) the first time I don't understand why there is so much problem now
 

My Computer My Computer

OS
Windows
CPU
AMD II Phenom X6 1055T
Motherboard
ASUS Crosshair IV
Memory
8GB G.SKILL PC1600 DDR3
Graphics Card(s)
Sapphire 4870 1GB
Monitor(s) Displays
LG 22" LCD
Hard Drives
Seagate barracuda 7200.11
PSU
OCZ GameXStream 600W PSU
Case
NZXT Alpha Black
Hello again.





We here at Seven Forums don't discuss downloading MS software, it is possible though.
 

My Computer My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
Enterprise is not a retail version of Win7 and has a completely different licensing scheme so it will not take the retail OEM key you bought from NewEgg.

You need to borrow or obtain a retail installer of Win7 for your version, or all versions can be unlocked in any installer using this method: http://www.sevenforums.com/tutorials/85813-windows-7-universal-installation-disc-create.html

If you download the ISO make sure nothing is added (2.33gb) by rightclicking to scan with AV and checking the HASH against official ISO HASH.
 
OK so I got a new windows DVD today, OEM copy genuine

But the same error persists when I try to install it from DVD, it hibernates after the windows 7 boot splash loading screen

Trying the USB key now, also removed 4gb of memory so there's only 4gb in there right now as well as removed everything unnecessary to do with the installation

Going to also format the hard drive again, I have a spare hard drive as well so im going to see if the same error persists on that one as well
 

My Computer My Computer

OS
Windows
CPU
AMD II Phenom X6 1055T
Motherboard
ASUS Crosshair IV
Memory
8GB G.SKILL PC1600 DDR3
Graphics Card(s)
Sapphire 4870 1GB
Monitor(s) Displays
LG 22" LCD
Hard Drives
Seagate barracuda 7200.11
PSU
OCZ GameXStream 600W PSU
Case
NZXT Alpha Black
I see it was linked earlier but have you used this to wipe the Hard Disk Drive first, it over-writes everything on the entire HDD and gives you the best possible space to install Windows to?


SSD / HDD : Optimize for Windows Reinstallation
 

My Computer My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
Are you booting the Win7 DVD to try install? If so, try installer running from XP.

It cannot hibernate if run from boot. What makes you think it is hibernating? Is your monitor sleeping? Try another one.

If booting doesn't help, then remove all but 2gb of RAM to try install. Test your RAM using memtest86 CD for 5-6 passes. Swap RAM sticks.

Remove all USB devices and unplug all but target HD.
 
Are you booting the Win7 DVD to try install? If so, try installer running from XP.

It cannot hibernate if run from boot. What makes you think it is hibernating? Is your monitor sleeping? Try another one.

If booting doesn't help, then remove all but 2gb of RAM to try install. Test your RAM using memtest86 CD for 5-6 passes. Swap RAM sticks.

Remove all USB devices and unplug all but target HD.

It says it won't run windows xp > 7 CD and it's still shutting off

The hard drive works fine with just XP though

Going to put vista on it and see how it goes from there

EDIT: I tried to make it go XP > Vista > 7 and it still had the same shutdown result

I also changed some settings in the BIOS and a error screen kept coming up instead of it shutting off

So far, XP and Vista have 0 problems on it, only windows 7 causes this
 
Last edited:

My Computer My Computer

OS
Windows
CPU
AMD II Phenom X6 1055T
Motherboard
ASUS Crosshair IV
Memory
8GB G.SKILL PC1600 DDR3
Graphics Card(s)
Sapphire 4870 1GB
Monitor(s) Displays
LG 22" LCD
Hard Drives
Seagate barracuda 7200.11
PSU
OCZ GameXStream 600W PSU
Case
NZXT Alpha Black
THere is no in-place Upgrade path from XP to Win7. If you're trying to run installer from XP because it still won't install after trying all of the steps given, then choose CUstom install to overwrite XP.

Are you trying install with only 2gb of RAM. If so, swap the sticks around to see if it works.

Have you tried another monitor? Doe the monitor go completely blank or is there a flashing cursor or other signal?

What changes did you make in BIOS and what exact error did they yield? Errors are progress because they can be googled to find solutions. Try resetting the CMOS again - you did it earlier, right? It is hard to help you when you don't reply to each step but skip over several. Are you doing them?
 
boot from the windows seven disk and choose custom install and use the advanced installation and do the format of the hard drive and it will install with no problems okay!
 

My Computer My Computer

Computer Manufacturer/Model Number
CYBER POWER MODEL 1 C-SERIES
OS
WINDOWS SEVEN ULTIMATE 64 BIT
CPU
INTEL-I7-875K
Motherboard
GIGABYTE P55A-UD3
Memory
8 GIGABYTES
Graphics Card(s)
GE-FORCE NVIDIA GTX-489
Sound Card
GIGABYTE-P55A-UD3
Monitor(s) Displays
ASUS-VH242H LCD
Hard Drives
TWO 500GBSATAII 3.0GB 16MB 7200 RPM
PSU
OPTI-UPS-ES1000C 1000VA/700W BACKUP
Case
AZZA SOLANO 1000 FULL TOWER
Cooling
ASETEK 570LX 240MM WATERCOOLER
boot from the windows seven disk and choose custom install and use the advanced installation and do the format of the hard drive and it will install with no problems okay!
-------------------------------------------------

wrong :l. I have tried to format my hard drive plenty of times and win7 still wont install for me.





^^ im using the internet on my ipod touch because my computer is crashed and wont let me do a clean install. Awesome huh.
 

My Computer My Computer

Computer Manufacturer/Model Number
Intel(R) core(TM)
OS
Windows 7 home premium 64 bit
CPU
6700 @ 2.66GHz
Motherboard
P5n32-sli se deluxe
Memory
3027MB
Graphics Card(s)
nVIDIA
Monitor(s) Displays
ViewSonic
Case
Cooler master
Cooling
Cooler master- 4 fana
Keyboard
Gateway (old)
Mouse
Logitech (old)
Other Info
Computer=CRASHED (atm)
THere is no in-place Upgrade path from XP to Win7. If you're trying to run installer from XP because it still won't install after trying all of the steps given, then choose CUstom install to overwrite XP.

Are you trying install with only 2gb of RAM. If so, swap the sticks around to see if it works.

Have you tried another monitor? Doe the monitor go completely blank or is there a flashing cursor or other signal?

What changes did you make in BIOS and what exact error did they yield? Errors are progress because they can be googled to find solutions. Try resetting the CMOS again - you did it earlier, right? It is hard to help you when you don't reply to each step but skip over several. Are you doing them?

Not trying to skip over steps

Yes I am using 2GB of RAM only

Yes I have tried another monitor, same result

I changed a power setting in the bios so that it would not auto restart, instead of restarting a general error message would come up

Haven't reset CMOS but i'm doing that right now
 

My Computer My Computer

OS
Windows
CPU
AMD II Phenom X6 1055T
Motherboard
ASUS Crosshair IV
Memory
8GB G.SKILL PC1600 DDR3
Graphics Card(s)
Sapphire 4870 1GB
Monitor(s) Displays
LG 22" LCD
Hard Drives
Seagate barracuda 7200.11
PSU
OCZ GameXStream 600W PSU
Case
NZXT Alpha Black
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