Internet Connection keeps on disconnecting

[bjproc]

My internet connection has started to dissconect every now and again, i've bought a netgear dgn2000 & a d-link dsl 2740r router but it's still dropping out.

a reboot of the PC will start it up again

is there anything i can check here before i phone up my ISP?

 

[Lemur]

You are connecting via a wireless router. Maybe we can do a process of elimination. Can you connect to your pc via Ethernet? If so, then we can see if the wireless router is the problem.

Also, if you "power down, power up" both netgear and d-link, does this bring back the connection?

What is the distance of your pc to the wireless router? How strong are the bars indicating strength of connectivity?

Latest firmware for Netgear:
Answer

Latest for d-link:
DSL-2740R: Wireless-N ADSL2+ 4-port Modem Router - Technical support D-Link

One more interesting note about problem disconnecting with dsl
Dsl 2740r disconnection problems

 

[bjproc]

You are connecting via a wireless router. Maybe we can do a process of elimination. Can you connect to your pc via Ethernet? If so, then we can see if the wireless router is the problem.
cheers & sorry, i should've added the info.

connected through ethernet

Also, if you "power down, power up" both netgear and d-link, does this bring back the connection?
Not using the netgear, but yes, power down/up brings back the connection, but i also have reboot my pc at times

What is the distance of your pc to the wireless router? How strong are the bars indicating strength of connectivity?
Connected with ethernet cable on 3 pc's, also it did the same with my netbook (wireless) last night

Latest firmware for Netgear:
Answer

Latest for d-link:
DSL-2740R: Wireless-N ADSL2+ 4-port Modem Router - Technical support D-Link

One more interesting note about problem disconnecting with dsl
Dsl 2740r disconnection problems

the firmware is updated to the latest, V1.16

also updated my motherboard drivers this morning to see if that would help (it hasn't)


cheers for the quick reply

 

[gaz]

internet

Youre connect maybe set to idle timeout after 30 mins, change it to 0

Use youre router number and it should be on the first page
just save it at the bottom of the screen and reconnect

hope it helps

 

[prabz]

Try changing the wireless settings such as SSID and Channel, by going to the router setup page. Also change the securtiy algorithm if its enabled.

 

[bjproc]

cheers gaz, mine is set up as dynamic IP, so i can't see that bit.

i'm getting a system log just now, so i'll post back with it.

this is out of a part of the log


'); } function mainTableEnd() { document.write('
Copyright © 2007 D-Link System, Inc.

'); setTimeout("document.getElementById('tblmain').style.display = 'block'", delaytimer); } function btnReboot(){ var code = 'location="reboot.html"'; eval(code); } function doLanguageChange(){ var code = 'location="language.html"'; eval(code); } 0 ideMenu[g_FID].shelp + '">'); document.write('

'); document.write(''); } document.write(''); } function Footer() { document.write(


here's a screenshot

 

[bjproc]

UPDATE

just been on the phone to D-Link, the support guy asked my my router model & ISP, he's mentioned that O2 (my ISP) has tweaked away from the ADSL standard and this is giving problem to not just them, but also netgear, linksys etc

their tech 2 are in communication with O2 about this, so it is a known problem

 

[prabz]

Glad to know that the problem not at your side. Hopefully OS fix the issue soon.

 

[gaz]

cheers gaz, mine is set up as dynamic IP, so i can't see that bit.

i'm getting a system log just now, so i'll post back with it.

this is out of a part of the log


'); } function mainTableEnd() { document.write('
Copyright © 2007 D-Link System, Inc.

'); setTimeout("document.getElementById('tblmain').style.display = 'block'", delaytimer); } function btnReboot(){ var code = 'location="reboot.html"'; eval(code); } function doLanguageChange(){ var code = 'location="language.html"'; eval(code); } 0 ideMenu[g_FID].shelp + '">'); document.write('

'); document.write(''); } document.write(''); } function Footer() { document.write(


here's a screenshot

can you set up the pppoe first ,then select your preferred option to choose dynamic over pppoe,maybe the first settings will still be there but yours prioritised??,just a thought

 

[bjproc]

@ gaz,

if PPPoE/PPPoA is selected, it then asks for usernames and passwords, which O2 don't use AFAIB.

i've fitted a DGN2000, which did give me problems when first fitted, but thats about 20 hours now and it's all going good.

 

[gaz]

internet

@ gaz,

if PPPoE/PPPoA is selected, it then asks for usernames and passwords, which O2 don't use AFAIB.

i've fitted a DGN2000, which did give me problems when first fitted, but thats about 20 hours now and it's all going good.

glad to here its working, i thought you could make your own usernames and passwords??? i was with o2 and could do so??
anyway all good if working