No sound with 4GB memory on the laptop

[decebal12000]

I have an Compaq CQ40 Laptop and today I changed the memory from 1GB to 4GB but after upgrade I do not have sound at all even if the hardware is ok and fully functionally. I took one af the sticks and put the old 1GB stick and is working Now the problem is when I put both 4gb i do not have sound but with 3 GB I have. It is anything what I can do to make the Windows 7 64-bit to have sound with 4GB memory?

Thank you!!

 

[Lemur]

Please see if there is a bios upgrade for your mobo. Also upgrade you sound card driver.

 

[madtownidiot]

Thats a bios issue.. is PAE enabled?

 

[decebal12000]

Thank you. I will see what BIIOS updates are and I let you know about the results.

 

[Lemur]

ASUSTeK Computer Inc.-Support-


P5Q Deluxe BIOS 2301

 

[cybercore]

I have an Compaq CQ40 Laptop and today I changed the memory from 1GB to 4GB but after upgrade I do not have sound at all even if the hardware is ok and fully functionally. I took one af the sticks and put the old 1GB stick and is working Now the problem is when I put both 4gb i do not have sound but with 3 GB I have. It is anything what I can do to make the Windows 7 64-bit to have sound with 4GB memory?

Thank you!!

Are the memory sticks the same brand and matching?
While no sound with 4 Gb installed, what does device manager show for the sound, any yellow marks next to it? Have you tried reinstalling the sound driver?

 

[madtownidiot]

Are the memory sticks the same brand and matching?
While no sound with 4 Gb installed, what does device manager show for the sound, any yellow marks next to it? Have you tried reinstalling the sound driver?

Welcome to the forums.. pretty apt question for a first post.... but it's not really necessary to match brands of memory, so long as they both have the same clock speed and within manufacturers' specs,

 

[decebal12000]

ASUSTeK Computer Inc.-Support-


P5Q Deluxe BIOS 2301

Sorry mate but is about an laptop.

 

[decebal12000]

I did it!! It was from BIOS. It needed an update and now it is working.

Thank you!!

 

[madtownidiot]

wtg and now that it's done, we'd be very irresponsible not to warn you about upgrading bios.. one wrong move, like a loss of power or a system freeze and your system becomes an expensive doorstop.

 

[Lemur]

I did it!! It was from BIOS. It needed an update and now it is working.

Thank you!!

Your welcome. Please deposit $5 in your optical drive.

 

[decebal12000]

Yes t is true but HP has an app which I installed and it went well

 

[decebal12000]

Still after all this issues the sound doesn`t work perfectly most of the times I can hear some crackling sound or some clicks whilst playing on tv through HDMI or playing a movie as well. I was thinking to reinstall again the Windows to resolve the incompatibility the new BIOS and the Windows drivers.