Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Should I return the gpu?

02 Apr 2011   #1

Windows 10 Pro x64
Should I return the gpu?

So today I was finally able build my dad's computer after the gpu and mobo arrived and everything worked fine. After many computer reboots later the computer stopped posting and the gpu fan would spin fast(in intervals which I assumed was the computer rebooting). I took out the gpu and stuck it back in and nothing and when I switched gpus it posted. So I thought we had gotten a bad gpu and decided to return it. Being the curious person I am, I continued to mess around and it posted! I don't know if it's because I stuck it back in in a different way or something but it posted. So after contemplating on whither I should return it or not, I decided to come here to ask if someone can perhaps tell me why the gpu acted the way it did.

cpu: AMD x4 645
mobo: biostar TA870U3+
gpu: xfx radeon hd 4850
psu: 620watts

gpu used in switch: gtx 460

My System SpecsSystem Spec
02 Apr 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64

Check your dad's new motherboard for bios updates. Some boards have compatibility updates for them. I could point you in the right direction, but I would need the specific make and model of the motherboard.
My System SpecsSystem Spec
02 Apr 2011   #3

Windows 10 Pro x64

Oh I forgot to mention that I stuck the gpu into my computer and it did the same thing.
My System SpecsSystem Spec

02 Apr 2011   #4

windows 7 ultimate x64

no harm in getting a replacement man, get it replaced then try again. if it does the same thing, you might want to look at your BIOS and even your motherboard.
theres alot of things that can go wrong.
My System SpecsSystem Spec
02 Apr 2011   #5


Quote   Quote: Originally Posted by takumiv1 View Post
the gpu fan would spin fast(in intervals which I assumed was the computer rebooting).
Upon starting, normally it will ramp up quickly once. It shouldn't be be ramping in intervals.

I decided to come here to ask if someone can perhaps tell me why the gpu acted the way it did.

Did you happen to notice if the were any red lights on the back of the card at the time? Depending on the lights, it can point towards the issue

HD 4850 LEDs

D1601 - Over temp protection enabled

D1602 - EXT 12V fault

The fact that it did POST, tends to rule out a BIOS issue.

The fact that it did the same thing in your PC rules out the PSU being at fault.

I suspect the card may be a dud. I had an XFX 4890 that did the same thing - intermittently failed to POST, fans ramped in intervals. When it worked, it seemed to be fine but it became worse over time causing a lot of Black/Red/Grey screens of Death. (never a BSOD because the system always froze before it could trigger a crash dump)

On my card it looked like the VREGS were faulty because when the card was working, I monitored the VDDC (card voltage) and it was fluctuating wildly and well out of spec. Normally it will adjust between the powerplay states according to 2D/3D clocks, but it should be uniform voltages, and not constantly changing and all over the place.

It may be worth while to download GPU-Z and monitor the voltage:

Should I return the gpu?-gpu-z-voltage.jpg

I'm not saying this is what happened with your card, but it is one possibility.

It may be nothing, but if the same behavior occurred in two separate machines, it's not a coincidence and it may be worthwhile returning it simply for peace of mind.

(perhaps even a different brand - XFX cheaped out on some batches of their 48xx cards)

My System SpecsSystem Spec
02 Apr 2011   #6

Windows 10 Pro x64

I already submitted an RMA form to newegg for a replacement. I would check gpu-z if my dad's hdd didnt die. And since he needs a new hdd anyways I'll just return the gpu and hopefully we'll have a new hdd by then. Thanks for info guys, appreciated it.
My System SpecsSystem Spec
02 Apr 2011   #7


No worries, good luck with the replacements.
My System SpecsSystem Spec
02 Apr 2011   #8

Windows 10 Pro

Nice post smarteyeball - Should I return the gpu? +1

BTW where'd you get those LED codes?

My System SpecsSystem Spec
03 Apr 2011   #9


Thanks Drew

There was a post at TPU forums. Unfortunately it only goes up to the 4xxx series.
My System SpecsSystem Spec
03 Apr 2011   #10

Windows 10 Pro

Thanks. I'll have to do some research to see If I can find a list for the newer cards for record keeping.

My System SpecsSystem Spec

 Should I return the gpu?

Thread Tools

Similar help and support threads
Thread Forum
lockups the return!
I had marked solved a random lock up thread here - but the issue has since returned. This is a fresh 64bit Win7 Ultimate install and I updated all the drivers mentioned previously in that thread. I've attached the gathered...
BSOD Help and Support
How did Funmoods return?
OK I'm baffled on this one. About 6 months ago I accidentally didn't uncheck the box for Funmoods toolbar when installing something, and long story short I decided to reinstall Win 7 (including deleting the original OS partition; I forget if I formatted it too) to make sure I killed it. My...
System Security
Return of BSOD on my pc.
hi friend, a few months ago my pc was facing a BSOD error and used to happen 3-4 times a day, but it got solved due to all the help i got here. But from today the wicked BSOD has returned on my pc, and it has occured twice today itself, so i would like some help from you guys if possible. i...
BSOD Help and Support
I Moved It - Now I Can't Return It
Okay, I had a folder in the "all programs" menu that I inadvertently moved to the desktop (I thought I was copying -- but no). Anyway, I want to copy (or move) that folder back to the "all programs" menu. How do I do it? Windows 7. Thx.
General Discussion
how do I return to Vista?
Is there anyway, to turn off Windows 7 and go back to Vista without a hard drive Format? I bought Winows 7 because, I would get a blue screen crash every day with vista and this error code every time I wanted to do a windows update. With Windows 7 I still have these problems, a blue screen...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:32.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App