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Windows 7: Video graphics error in skyrim, BCCode: 117 ?

17 Feb 2012   #1

Win 7 64bit Ultimate
Video graphics error in skyrim, BCCode: 117 ?

A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.
Locale ID: 1033

Files that help describe the problem

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 117
BCP1: FFFFFA8007505010
BCP2: FFFFF8800418E8F0
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

This is the error given and the problem causes a white screen and I must force quit the application. I am currently making sure all drivers are cleanly installed and up to date.

System specs are:
Win 7 ult 64 bit
Hd 5770
amd phenom ii 740 @ 3.0
8gb ram
500 gb HD

My System SpecsSystem Spec
17 Feb 2012   #2

Win 8 Release candidate 8400

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
17 Feb 2012   #3

Win 7 Ultimate 64-bit. SP1.

Re BCCode: 116 & 117

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec

17 Feb 2012   #4

Win 7 64bit Ultimate

Thanks guys,

It wasn't my computer, and it never actually BSOD

The driver clean and update fixed the problem, you guys can mark thread as solved. Once I get my bachelors Ill be back on more and hope to do more troubleshooting, too busy right now.

My System SpecsSystem Spec
17 Feb 2012   #5

Win 7 Ultimate 64-bit. SP1.

Good luck Michael.
My System SpecsSystem Spec

 Video graphics error in skyrim, BCCode: 117 ?

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