BSOD watching movie, playing Skyrim BCCode 116

[hecham]

Hey all, I was watching a movie and during said film i BSOD'd twice, but it went staright to a black scrren rather than the traditional BS of D. Then, today, was playing Skyrim, and 5 mins in i crashed, and repeatedly crash when i actually enter gameplay (e.g. not when in the menu) Here is one of the error reports for one of the Skyrim crashes.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081

Additional information about the problem:
BCCode: 116
BCP1: 845F60D8
BCP2: 8E2410F6
BCP3: C000009A
BCP4: 00000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\111111-18610-01.dmp
C:\Users\Hector\AppData\Local\Temp\WER-61386-0.sysdata.xml

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[panais]

Hi.

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[hecham]

Hey, have I attached the dump files etc. correctly?

 

[panais]

[FONT=&quot]Download and install [/FONT][FONT=&quot]Driver Sweeper[/FONT][FONT=&quot]

Download the most recent software\driver for your [/FONT][FONT=&quot]NVIDIA [/FONT][FONT=&quot]

Uninstall nvidia software\driver,restart in safe mode,run driver sweeper,choose only NVIDIA-Display and clean,restart in normal mode.

Install the new ati software\driver,restart.

[/FONT]

[FONT=&quot]Update [/FONT][FONT=&quot]DirectX [/FONT][FONT=&quot]

[/FONT]
[FONT=&quot]Update [/FONT]nVidia Ethernet Networking Driver (nForce chipset driver)


[FONT=&quot]Drivers - Download NVIDIA Drivers
[/FONT]


[FONT=&quot]Run the [/FONT][FONT=&quot]nvidia-video-card-test,[/FONT][FONT=&quot] zip the results folder and post it here.
[/FONT]

Run http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

[FONT=&quot]
Finish with these steps and post back here the results.[/FONT]

 

[hecham]

So, from the dump files, is it likely that the problem is driver-related?

 

[panais]

Do you finished wit all the above steps?

Post here the occt results.

 

[zigzag3143]

BCCODE 116

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help

http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html

 

[hecham]

BCCODE 116

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help

http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html

Cheers, before I follow these steps, I might try the fan trick, since my problem seems to be in part due to overheating hardware.

 

[zigzag3143]

BCCODE 116

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help

http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html

Cheers, before I follow these steps, I might try the fan trick, since my problem seems to be in part due to overheating hardware.

Let us know if you need help

 

[hecham]

Thankyou very much. One question, is there any way to manually restart in safe mode? And also, should I do those steps in that order?

 

[zigzag3143]

Thankyou very much. One question, is there any way to manually restart in safe mode? And also, should I do those steps in that order?

Manually?

To start in safe mode repeatedly hit the F8 key while booting.

 

[hecham]

So to uninstall the drivers, do I go: Appearance and Personalisation>Display>Screen Resolution>Advanced Settings>Properties>Driver>Uninstall? Because it says, warning you are about to delete this device from your system (or something along those lines) and I was wondering if I was doing the right thing.

Cheers, Hecham.

 

[zigzag3143]

So to uninstall the drivers, do I go: Appearance and Personalisation>Display>Screen Resolution>Advanced Settings>Properties>Driver>Uninstall? Because it says, warning you are about to delete this device from your system (or something along those lines) and I was wondering if I was doing the right thing.

Cheers, Hecham.

I am not on the computer atm but if you are trying to re-install thevvideo driver these are the instructions

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using

Phyxion.net - Driver Sweeper

When it is removed then download and install the fresh copy.

 

[hecham]

Sorry for needing my hand held throughout the entire process, but what are ATI drivers, and how do I "[FONT=&quot]Update [/FONT]nVidia Ethernet Networking Driver (nForce chipset driver)"?

THankyou very much, hecham.

 

[hecham]

Hey not sure if this is significant, but I just opened up my PC and one of the three fans (the one cooling the CPU, I think) seemed to be spnning much slower than the other two. That fan is also relatively dusty. Do you think that this could possibly be causing my PC to over heat?