All's good!
I ran keytest and saw that the button wasn't being activated.
Then I opened up the mouse, found the switch and shorted out the pins that it's supposed to close, the button activated on screen!!!
I was able to squirt down the switch some electronic contact cleaner, it's working now.
I should see if they will replace it since I don't know how long the "repair" will last.
Thanks all!!!
you should always call first before trying to repair your device, just so you don't void your warranty.
Thanks,
but for the price of the product <$50 I wasn't too concerned.
Glad you found and fixed the problem. I agree for the price of a mouse just through it away and get a new one and save the gray hair thing.
Maybe it's just me, but if I buy something and it fails to perform and is under warranty, I'll call and see what they can do for me.
on another note, A couple of years ago I was given a dead 6 year old APC Back-Ups Pro 1000 (unit only has 3 year warranty). I was going to get new batteries for it but when I tried to get the old batteries out they were bulging, so I emailed APC and asked them if there was a way to test out the UPS before spending $80 on new batteries since the old batteries looked like they almost exploded.
APC rep emailed me back asking for my shipping address and then over-nighted me a brand new Back-Ups RS 1200, a $200 value.
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