New
#1
QY7 Bluetooth headphones missing Connect option in Devices
Good afternoonish all. I'm running to a bit of an odd issue. I'm at work, and I recently 'upgraded' my PC to a LENOVO THINKCENTRE M91P 3.1Ghz CORE I5 Tower running Windows 7 32-bit. I know, I know, it's Lenovo, but it's a work computer and I didn't pay for it.
Anyways, my issue is this. I have been using an Insignia Bluetooth Dongle on my previous system, also running Windows 7 32-bit, with the identifier BCM20702A0 in the device manager, and it's always worked fine in connecting my QY7 headset so I can listen to music and such at work. I plug it into this Lenovo, and it grabs the drivers fine and looks ok, and I can even pair my headset to it just fine and it displays in the devices listing normally, but I have no control or connect option on it like I once had. It's just basically an icon there. I put an image below.
On my previous system, I had more options here, one of which was either "Connect" or "Control" which would lead me to a screen similar to the wifi connect screen where I could turn my headphones on, set it to pairing, and hit a connect button for it to connect and identify as an audio device. Now, I just get these 4 options, no visible way to connect, and nothing listed for my headphones under my playback devices.
I've spent 4 hours looking for other Broadcom drivers, all of which gives me a message saying it can't see a bluetooth device, so I'm always stuck with the windows drivers for them. I've searched every avenue I can think of, and now I'm asking anyone here if they can help me out.
Some other notes. I have gone under the services tab in properties and have selected all boxes to ensure it recognizes all abilities of my headphones. I have checked this before and after adding the device to no avail.