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Windows 7: HELP! Problems with my StoreJet Transcend 3.5'' External Hard Drive.

23 Sep 2013   #1

Windows 7 Pro 64-Bit
HELP! Problems with my StoreJet Transcend 3.5'' External Hard Drive.


Here's the thing...
I was using my StoreJet fine, when finished using I removed safetly and everything.
But when I go to use again, it starts making a beep with the LED indicator off, the beep stops after a few seconds and the LED indicator turns on. It's working but doesn't appear in My Computer so I can use it. How can I fix it without lose the data in it (I got some important data that I need asap!)

I tried to be clear as possible, I'm desperate!!!

Thanks for any help.

My System SpecsSystem Spec
23 Sep 2013   #2

Windows 7 Home Premium 32 bit


Welcome to Seven Forums.

1. Check and tell us whether it shows up in Windows Disk Management. Post a screenshot.

2. If the external does not have a drive letter, give it a drive letter.

3. Plug it into other ports and check.

4. Change the cable and see whether it makes a difference.

5. Plug it into another PC and check what happens.
My System SpecsSystem Spec
24 Sep 2013   #3

Windows 7 Pro 64-Bit

Hi jumanji,

1. It shows up in Windows Disk Management as unallocated, when I try to initialize it comes Data Error (cyclic redundancy check). - I'm at work right now, I'll post a screenshot as soon as possible.

2. Don't know how to give a drive letter, sorry.

3. I've plug it in every port possible, is the same thing.

4. I changed the cable and didn't make any difference. It's USB 3.0, (sorry if I didn't mentioned before) should I try with a 2.0?

5. Did in other PC's and Laptop's and is the same thing too.

Thanks for the help.
My System SpecsSystem Spec

24 Sep 2013   #4

Windows 7 Home Premium 32 bit

OK, Post the screenshot when you can.

You may also run check disk from the Command prompt as illustrated in this article and see whether lady luck smiles on you. How to Fix a Cyclic Redundancy Check Error: 9 Steps - wikiHow

I am also taking a break now to do some shopping and may not be back for atleast another six hours.
My System SpecsSystem Spec
04 Oct 2013   #5

Windows 7 Pro 64-Bit

sorry for being this quiet, my internet connection is shit!
Here's the screenshot you asked for. I can't initialize it like I told you before.
I'll tried the Cyclic Redundancy Check fixing, but i need a drive letter and I don't how to do that, and all the methods I find doesn't help.
HELP! Problems with my StoreJet Transcend 3.5'' External Hard Drive.-untitled.png
Waitin for a reply.
I appreciate your help, bro. Thanks.

My System SpecsSystem Spec
04 Oct 2013   #6

Windows 7 Home Premium 32 bit

The disk is shown as as unknown and not initialised. No capacity, and also no "unallocated" as you said earlier. That does not augur well. ( When you put out a screenshot please remove all other drives except the problem drive, so that there is no confusion. I see another pen drive perhaps in the screenshot and so your PC is able to read other drives. To that extent you can be excused.:) )

I am out for the weekend 9 hours from now. So I leave it for others to help you during my absence.

At the moment and before I retire for the day - almost one hour past midnight now - I would suggest

1. Try your external drive on any other working PC and tell us what happens.

2. Also try another cable. Try it on other ports.

3. Download and install Partition Wizard Home edition 8.1.1 from Free download Magic Partition Manager Software, partition magic alternative, free partition magic, partition magic Windows 7 and server partition software - Partition Wizard Online Run it with only your problem drive connected and post a screenshot. Let us see what it finds of your external drive.
My System SpecsSystem Spec

 HELP! Problems with my StoreJet Transcend 3.5'' External Hard Drive.

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