I have an HP Pavillin DV7. If the battery dies, it wont restart. When it does its a blank screen and the cap lock and num lock blink twice. I can do a restore, then it will be so slow and laggy. Then Ill run some clean up stuff and it will help but not that great. I have AVG virus and its clean.
I replaced the battery but that didnt help.
Thanks
Hello and welcome HPmom you need to give us some system specs for starters System Info - See Your System Specs
I am assuming it is powering on with the power adaptor? If so then run these even in safe mode if you have to
https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
https://www.sevenforums.com/tutorials/433-disk-check.html
I don't know what you are using for clean up stuff but use CCleaner CCleaner - Delete Junk Files
As a matter of curiosity how old is the machine? Just wondering if you bought extra warranty with it.
As a by the by I do not think much of AVG but I suppose it is a personal choice but in any case in addition to the above you could run these too as no anti virus is foolproof.
If you do install these keep them as we all use these programs as a back u[ scan to out main AV - well most of us.
http://www.superantispyware.com/
http://www.malwarebytes.org/products/malwarebytes_free/
http://www.bleepingcomputer.com/download/adwcleaner/
ADW download from bleepingcomputer delete any rubbish found with themalware scans
Be aware that ADW has addons – be wary
Updated my specs, thanks. See if that helps you any
OK run those scans HPmom I posted before to start eliminating a a few things. The first two should pick any problems in the filing system and the others any rubbish that has crept in.
will do. Thanks so much. This has been the most helpful forum I have found for helping me with my problem
What happens if you remove the battery and run it on the power supply only?
it runs fine with out the battery
When the LEDs blink twice it indicates BIOS failure. Check your BIOS is updated, if not update it and check, if it's already updated could you reseat the HDD & Memory once & then check.
thanks Trowieuk, I will check on that
Hp 4.04, 9/18/2009
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