Cd/dvd rom drive missing in device manager and my computer


  1. taylorjaayne
    Posts : 1
    64 bit
       New #1

    Cd/dvd rom drive missing in device manager and my computer


    Hi


    My dvd rom drive was not working so I uninstalled it and restarted my computer to reinstall it but it never let me reinstall it so now it isn't coming up in device manager at all and is not in my computer. I have tried the upper and lower filters but I haven't got them so I cant delete them also I have uninstalled and reinstalled the ide ata/atapi controllers and it came up installing disk drive and it was complete and it told me to restart and I did and it still wasnt working.. I have also tried the microsoft fix thing and it didnt work so someone help please!

    It is also in the bios when I boot up
    Last edited by taylorjaayne; 10 Sep 2014 at 01:35. Reason: forgot something
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  3. Berton
    Posts : 1,519
    Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
       New #2

    Your System Specs gives very little information. How old is the computer, is it still in warranty?

    By default Windows Explorer is set to not display empty drives so it wouldn't show up until a disc has been inserted, it's in Tools, Folder Options, View tab.

    As a diagnostic in such situations I usually start by shutting the computer down, pull the power cord out of it then put the cord back and try again.
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  4. theog
    Posts : 11,408
    ME/XP/Vista/Win7
       New #3

    Try this (1):
    Your CD or DVD drive is not recognized by Windows or other programs
    Fix problems with CD or DVD drives that can?t read or write media
    The CD drive or the DVD drive does not work as expected on a computer that is running Windows Vista
    DVD drive not recognized in windows 8 - Microsoft Community
    You may experience that DVD drive is not recognized in Windows 8 - Microsoft Reduce Customer Effort Center - Site Home - TechNet Blogs
    Try this(2):
    1) Shut down PC.
    2) Physically disconnect the CD/DVD Drive.
    3) Reboot to Windows with NO DVD drive.
    4) Shut down PC.
    5) Physically reconnect the CD/DVD Drive.
    6) Reboot to Windows with DVD drive.
    7) Check Device status.

    Try this (3):
    Update all your drivers.
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  6. PiperTim
    Posts : 2
    Windows Vista 64 bit Home Premium
       New #4

    I am also having this issue


    Except on a Vista (sorry) laptop... there isn't even a tab/node for DVD/CD-ROM DRIVES in my device manager??


    HELP... all seems to have started around the end of September 2013
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  7. otisdog
    Posts : 16
    Windows 7 Home X64
       New #5

    Is it possible the drive is dead? As cheap as they are buy a new drive.
    Jim
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  8. PiperTim
    Posts : 2
    Windows Vista 64 bit Home Premium
       New #6

    new drive


    GULP...

    I did buy a new drive and put it in and it worked just like the old drive... still NOTHING shows up in device manager....

    I know everyone is saying to delete upper and lower filters on the CD-ROM entry in the registry (of which I have none) but I noticed and UPPER FILTER on the hard drive registry entry... could that effect the other?
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  10. otisdog
    Posts : 16
    Windows 7 Home X64
       New #7

    Maybe try # 5 here:
    Your CD or DVD drive is not recognized by Windows or other programs
    Jim
      My Computer
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