New
#31
Hi omidmkh622,
Not to worry. I was all along watching to see whether we could get a Windows Disk Management picture.
Most probably the file system in your external drive is damaged that is preventing Disk Management to show anything.
Now before we can get on to the next step, I want you to confirm that you can still see your external drive as drive H: in my Computer as in your first screenshot in your post #14. Check and confirm.