Touchpad and USB does not work after fresh install

Hi davelon,

SIW2 said:

type msinfo32 into start search

click it when it pops up

look under components>problem devices

then click file>export and save as .txt

You could also use my batch script to extract the problem drivers and then post the results => Problem_Devices.bat.

This tutorial [by Brink] will show you how to upload the file => Screenshots & Files - Upload & Post.

I hope this helps!

Hi davelon,

davelon said:

Your bat file is not working onto the iso that has been suggested, it keep asking for administrator privileges, even when given, even when it start from a cmd with administrator privileges.

Not quite sure what you mean by onto the iso!

Very strange, right-click the .bat file and select Run as administrator. This is only to produce the description of the problem device[s] and the error code with the reason why it is a problem.

I hope this helps!

Paul Black said:

Hi davelon,

Not quite sure what you mean by onto the iso!

Very strange, right-click the .bat file and select Run as administrator. This is only to produce the description of the problem device[s] and the error code with the reason why it is a problem.

I hope this helps!

I think he is trying to run it from booted PE. Possibly you have a privileges check in your batch? PE runs as system account therefore no administrator token.

Hi SIW2,

SIW2 said:

I think he is trying to run it from booted PE. Possibly you have a privileges check in your batch? PE runs as system account therefore no administrator token.

I have the following [at the top of the code] as a Run as administrator [elevated command prompt] check . . .

Code:

OpenFiles > NUL 2>&1 
If NOT %ERRORLEVEL% EQU 0 Goto :Not_Admin

That will be the reason for the error message in PE. Also, I can't recall if I included msinfo32.exe in that 16299 pe build.